In Depth

In Depth

IT for retail and logistics

• Interview: Andy Berks, digital product director, ASOS

  ASOS’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first  Continue Reading

• Ready, headset, go: Retailers racing ahead with VR for staff training

  Has virtual reality found its prime retail user case as a staff training tool? Recent moves from Costa Coffee and Walmart suggest it has  Continue Reading

• Fashion retail’s sustainability challenge and how technology can help

  UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials?  Continue Reading

• Nike and Zara drive fashion retail’s self-service future

  New store openings from Nike and Zara show it is not just in grocery where self-service technology is impacting retail  Continue Reading

• Securing the SD-WAN: The next network challenge

  Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture  Continue Reading

• Manchester’s evolution from rag trade to e-commerce riches

  As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene  Continue Reading

• CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith

  Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience  Continue Reading

• Why are so few electric vehicles used for online shopping deliveries?

  UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent  Continue Reading

• Intelligent automation and the WAN: Is SD-WAN moving mainstream?

  Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm?  Continue Reading

• Doorstep challenge: How retailers are innovating on delivery and fulfilment

  Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation?  Continue Reading

• How is Google taking on Microsoft Office in retail?

  Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail?  Continue Reading

• What are the current SD-WAN options for enterprises?

  Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers  Continue Reading

• Employers turn to wearable technology to help staff manage work-life balance

  Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work  Continue Reading

• The use cases, challenges and benefits behind retail AI

  Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead?  Continue Reading

• Sustainability and the smartphone: How to give your old device a second life

  Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy  Continue Reading