In Depth
In Depth
IT for retail and logistics
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
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Retailers engineer new ways to recruit and retain IT talent
Senior leaders at Holland & Barrett, Feelunique and BrandAlley offer tips on finding and keeping sought-after engineering and developer talent Continue Reading
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Data protection: How privacy can be a benefit, not a burden
With the growing number of data breaches, consumers are becoming increasingly concerned about how their data is used. Organisations can take advantage of this trend by treating data protection and user privacy as product features Continue Reading
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French baby store modernises backup as Veeam handles 150TB a night
France-based maternity, baby and children’s store Orchestra needed to share IT resources between 700 points of sale across multiple time zones, and backup for 100 applications Continue Reading
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How to get the basics of mobile device management right the first time
When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading
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Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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How privacy could breathe new life into personalisation
As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading
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Disaster planning: How to expect the unexpected
Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities Continue Reading
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Convenience, digitisation and the impact on the physical store
Digital technologies and the need for convenience have changed the way consumers shop, but what will this mean for the purpose and size of physical stores? Continue Reading
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How retail store technology is filling the ‘imagination gap’
Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions? Continue Reading
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Cutting employees some Slack: The rise of messaging apps in retail
Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading
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Mobile phones and health: is 5G being rolled out too fast?
European countries are rolling out 5G mobile communications at breakneck speed as they seek to gain a competitive edge over the US and Asia. But some scientists have raised questions about the effects of 5G mobile phone radiation on public health ... Continue Reading
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Retail technology, sports sponsorship and a global marketing opportunity
Sports sponsorship remains a focus area for B2B software companies and retail technology businesses looking to impress the C-suite Continue Reading
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Futuristic logistics: retailers focused on rapid delivery
From Asos Instant to Ocado Zoom, and a host of new services in between, rapid delivery is gaining traction in UK retail in an attempt to meet customer demand Continue Reading
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What are the CDN options for enterprises?
We look at how content delivery networks can give your organisation’s web presence a literal edge Continue Reading
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Interview: Andy Berks, digital product director, Asos
Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first Continue Reading
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Ready, headset, go: Retailers racing ahead with VR for staff training
Has virtual reality found its prime retail user case as a staff training tool? Recent moves from Costa Coffee and Walmart suggest it has Continue Reading
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Fashion retail’s sustainability challenge and how technology can help
UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials? Continue Reading
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Nike and Zara drive fashion retail’s self-service future
New store openings from Nike and Zara show it is not just in grocery stores where self-service technology is impacting retail. Continue Reading
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Securing the SD-WAN: The next network challenge
Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
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Manchester’s evolution from rag trade to e-commerce riches
As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene Continue Reading
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CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith
Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience Continue Reading
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Why are so few electric vehicles used for online shopping deliveries?
UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading
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Intelligent automation and the WAN: Is SD-WAN moving mainstream?
Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading
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Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
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How is Google taking on Microsoft Office in retail?
Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail? Continue Reading
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What are the current SD-WAN options for enterprises?
Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
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Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
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The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
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Sustainability and the smartphone: How to give your old device a second life
Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading
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Cyber crime: why business should report it as soon as possible
Cyber crime is affecting a growing number of businesses, yet few are reporting it. Computer Weekly lifts the veil on cyber crime reporting, looking at the who, what, when, where, how and why Continue Reading
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DevOps done right: Securing grassroots support for a top-down DevOps enterprise push
As more and more enterprises rush to join the DevOps movement, practitioners share details of how they secured grassroots support for their senior leadership team's top-down agile adoption mandates Continue Reading
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Need for speed: designing a modern campus LAN
Just like datacentres before them, campus LANs are increasingly being defined by virtualisation and software-based controls. Next to this shift, the hardware also continues to improve as network owners look to keep pace with user demand Continue Reading
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IPsoft’s digital worker is part of a shift in human productivity
IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia Continue Reading
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Amazon, Toys R Us and a tale of two technology approaches
Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise? Continue Reading
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GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
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Software-defined networking: gathering momentum in the enterprise?
Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading
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Data protection is critical for all businesses
Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading
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Should retail try to save the high street's declining footfall?
Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus? Continue Reading
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Retail legacy systems: how can we overcome them?
With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading
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Network security in the digital transformation era
Network security has always been a core focus for CISOs and IT security managers, but in an era of digital transformation, we examine if network security strategies are keeping up with new and emerging cyber threats Continue Reading
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Businesses need to take cryptojacking seriously
Organisations must pay attention to cyber criminals hijacking computing resources to mine cryptocurrencies, because nearly half are affected and the impact is greater than many realise Continue Reading
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What are the retail jobs that don’t exist yet?
As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading
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GDPR: Not too late to ensure real risks will be addressed
With just four months to go before the General Data Protection Regulation compliance deadline, there is a growing anxiety in many parts of the regulated community that their GDPR plans may not be fit for purpose Continue Reading
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CIO interview: How River Island is using cloud to fend off its fast fashion competitors
River Island's CIO, Doug Gardner, discusses how embracing cloud, online and mobile devices is driving sales in its high street stores Continue Reading
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Where the device hits the network – a mobile device management update
As business becomes increasingly mobile, we look at the latest trends in mobile device management to give businesses the edge Continue Reading
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How retailers are using technology to remain relevant
From the constant innovation at Asos, Amazon and Missguided to the new supply chain prowess flaunted by Diesel and Gap, fashion retailers are investing in tech to stay relevant to their customers Continue Reading
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Nando's technology director explains using cloud to digitally disrupt its own business
Nando’s technology director, Richard Atkinson, describes how the restaurant chain is using cloud to get closer to its customers and build stronger ties with its 14,000-strong workforce Continue Reading
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How to implement a low-power WAN to support the IoT
We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading
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Blockchain starts to prove its value outside of finance
Technology behind bitcoin is being adopted in supply chains, power networks and even to support independent musicians Continue Reading
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Cloud contracts are still a minefield
Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
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CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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How CIOs can raise their 'IT clock speed' as pressure to innovate grows
CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading
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Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
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Cyber crime: What every business needs to know
Computer Weekly gets the low-down on cyber crime from law enforcement officers and investigators Continue Reading
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Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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Target data breach: Why UK business needs to pay attention
Late last year, US retailer Target was hit by one of the biggest data breaches in the industry's history. So what happened and why is it relevant to UK businesses? Continue Reading
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Hacktivism: good or evil?
IT lawyer Dai Davis looks at the rise of hacktivism and its impact on business and international politics Continue Reading
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Realising the benefits of a totally connected world
The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading
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High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
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An introduction to cyber liability insurance cover
Cyber liability insurance cover has been around for 10 years, but most security professionals seem to have not heard of it or know that it exists Continue Reading
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How to create a good information security policy
Information security policies provide vital support to security professionals, yet few organisations take the time to create decent policies Continue Reading
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How to tackle big data from a security point of view
Before leaping into big data, companies must be clear what they are trying to achieve, otherwise their investment will be wasted Continue Reading
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How to find the most vulnerable systems on your internal network
Most corporate networks share common vulnerabilities, but many could be mitigated with education in “hacker thinking” for technical staff Continue Reading
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Social media: A security challenge and opportunity
Generation Y workers are posing increasing security challenges to their employers as they share data unreservedly Continue Reading
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Business priorities: what to protect, monitor and test
How information security professionals can prioritise what to protect, monitor and test in the light of current budget and resource constraints Continue Reading
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How to preserve forensic evidence in the golden hour after a breach
There is a golden hour at the outset where a clear head and good planning can make or break any subsequent forensic investigation Continue Reading
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How to secure Macs in the enterprise
Apple computers are becoming increasingly used in the enterprise - we look at how to securely introduce Macs in the corporate network Continue Reading
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Tune Raid performance to get the most from your HDDs
Tune Raid performance at the storage controller to match application I/O demands to optimal hard drive (HDD) performance Continue Reading
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Gathering retail intelligence
Learning their customers’ habits through business intelligence is vital for bricks-and-mortar retailers to stay competitive Continue Reading
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Setting up a botnet is easier than you think
Acquiring, installing, configuring and using a powerful data-stealing banking Trojan toolkit is not as difficult as it sounds Continue Reading
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UKtech50: Meet the 50 most influential people in UK IT
Computer Weekly has announced the final listing for the second annual UKtech50, the definitive list of the real movers and shakers in UK IT. Continue Reading
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CIO interview: Martin Davies, head of technology at Bet365
The success story of £5.4bn-per-year online gambling company Bet365 is nothing to do with luck and everything to do with technology. Continue Reading