Special Report: Getting the most from your supplier

Users have the upper hand in the current buyers' market, but that doesn't mean everything is plain sailing for them. However...

Users have the upper hand in the current buyers' market, but that doesn't mean everything is plain sailing for them. However great the financial aspects of a deal, it doesn't amount to a hill of beans if you don't get what you want in the time you want it.

The articles below will help you select the right supplier, find ways to get an excellent deal, negotiate effectively - and, if it all ends in tears, make the best of things without being bankrupted by legal fees!

How to create a relationship that works
The right products and skills are just the start in choosing a supplier. It's that elusive "cultural fit" that makes for real magic
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Let your supplier take the risk
Profiting by the current buyers' market, users can shift a much greater proportion of the risk of a project onto the shoulders of the supplier
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Better the devil you know
Despite the heartache and financial pain of failed projects, users often turn to the same supplier when building other systems. And that can make perfect sense
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Negotiating outsourcing contracts: Dealing with the "leftovers"
Outsourcers sometimes leave certain items out of contacts to be resolved after the deal has been signed. Make sure you know how these will be dealt with
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The umpire's decision is final
Contractual disputes between IT users and suppliers are on the rise, but rather than waste millions on legal fees, arbitration can offer an effective solution
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Read more on IT supplier relationship management

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