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23 July 2013

CIO interview: Paul Freemantle, IT director, Arqiva

As the delivery of internet content to televisions becomes standard, the IT strategy at broadcast infrastructure provider Arqiva is focused on helping meet corporate client needs and customer demands for emerging models such as IPTV. IT director Paul Freemantle is in the implementation stage of a transformation strategy set out when he joined the company in 2011. His task also includes changing the approach of the technology department when delivering IT answers to business requirements – though he says he is “not looking to reinvent the wheel. “The idea is to make IT more relevant as a service function – if we are not relevant, what is the point? "We try and recruit people with a service mindset, making the approach more delivery-focused,” Freemantle told Computer Weekly. "We are trying to keep doing what we are doing, but with more of a service focus. And we have to remember that as a service department, we are here to support the business and IT is not a means itself but a tool.” Responding to IPTV demands One of the key ...

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