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Users warned over 'aggressive' Oracle software licensing tactics
This article is part of the Computer Weekly issue of 11 November 2014
Oracle has been slammed for its lack of transparency and aggressive sales practices, in a report by the Campaign for Clear Licensing (CCL). The Key Risks in Managing Oracle Licensing study found that only 8% of users said their relationship with Oracle was "acceptable". In the survey of 100 Oracle customers, 92% disagreed or strongly disagreed that communication from Oracle had been clear and straightforward. "While every organisation entering into contracts must be accountable for the agreements they purchase, Oracle places a disproportionate amount of risk and management overhead towards its customers," the report said. Software audits are more about revenue generation for Oracle, the report warned: "Senior management should be aware that any Oracle purchase includes a significant management overhead and should budget accordingly." CCL urged Oracle customers to think carefully about their choice of enterprise software supplier. One Oracle customer quoted in the report said: "Oracle is one of the most difficult software vendors...
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Oracle has been slammed by a new report for its lack of transparency and aggressive sales practices
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