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11 November 2014

Users warned over 'aggressive' Oracle software licensing tactics

Oracle has been slammed for its lack of transparency and aggressive sales practices, in a report by the Campaign for Clear Licensing (CCL). The Key Risks in Managing Oracle Licensing study found that only 8% of users said their relationship with Oracle was "acceptable". In the survey of 100 Oracle customers, 92% disagreed or strongly disagreed that communication from Oracle had been clear and straightforward. "While every organisation entering into contracts must be accountable for the agreements they purchase, Oracle places a disproportionate amount of risk and management overhead towards its customers," the report said. Software audits are more about revenue generation for Oracle, the report warned: "Senior management should be aware that any Oracle purchase includes a significant management overhead and should budget accordingly." CCL urged Oracle customers to think carefully about their choice of enterprise software supplier. One Oracle customer quoted in the report said: "Oracle is one of the most difficult software vendors...

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