One of latest downloads from the Computer Weekly website is entitled “The psychology of IT projects: why they fail” It is almost 40 years to the day since Computer weekly published the last in a series of ten articles on “Computer Assisted Bankrupcy” based on my London Business School project: “Business Appreciation: a study of the business training needs of DP staff and the current calamitous consequences of its absence”.
When it comes to the reasons that IT systems fails, the pace of change has been about the same as the development of my literary style – including my love of alliterative headlines.
The more interesting question is – why do we never learn? In the public sector it is because good practice is punished hardest when it matters most , hence the reasons the lessons of how to acheive success are commonly ignored . At least the private sctor has more interesting reasons – but they too remain boringly similar. I leave you to read the download.