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Enterprises report ‘satisfaction gap’ in software licensing

Antony Savvas

There is still a "satisfaction gap" for enterprises between the software licensing models they are being offered by suppliers and the needs of their business.

The Fourth Annual Software Pricing and Licensing Survey Results have just been published, and they show that software suppliers in 2007 migrated away from more flexible offerings for their customers, and opted for models that promised more steady revenue streams for themselves.

Of the suppliers that did realise the need for a more flexible pricing and licensing strategy, only 37% were motivated to make the change in order to improve relationships with their customers.

The results were launched at this week's SoftSummit 2007 in the US.





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