Multimedia boost for conferences

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Multimedia boost for conferences

Antony Savvas

Telecoms provider Redstone has struck a deal with Genesys Conferencing to add audio and web conferencing to its enterprise voice and data access product portfolio.

Genesys has developed a tailored version of its Genesys Meeting Centre for Redstone as part of its Remote Worker Solutions portfolio. The service is said to provide an automated, interactive and integrated audio and web meeting facility for business users, accessed via a Redstone account card.

Many thousands of customers across hundreds of enterprises in all market sectors use the Redstone account card for cost-effective, secure, and easy-to-use voice and data access in around 150 countries worldwide.

The service is particularly suitable for organisations with remote and/or home workers and business travellers. Callers can join a meeting quickly and easily, using any phone for the audio conference and a standard Internet connection for the web conference.

The service can be employed for a wide range of meetings, including project management updates, client presentations, sales reviews, product updates, client liaison and account team briefings.

Rob Bruce, product development director at Redstone, commented, “Redstone is targeting audio and web conferencing at any organisation that wants to collaborate and share information in real time via an online conference. We looked at various options, and Genesys Conferencing offered a flexible service best suited to our customers’ needs.”

When abroad, Redstone customers can also benefit from Genesys’ Local Connect service, branded for Redstone’s customers as “International Voice Access Service”, which enables participants to access the audio and web conferencing service from 24 cities in Europe for the price of a local phone call.

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