Norwich Union has signed a 10-year extension to a global software licensing contract with Computer Sciences Corporation for the insurance application Exceed, jointly developed by the two companies.
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The extension furthers a relationship between the UK insurance giant and CSC which has been in place since 1988. CSC developed Exceed in conjunction with Norwich Union and three US insurance companies.
The system allows Norwich Union employees to gain access to Norwich Union’s mainframes and administer policies via a web browser or mobile devices. It is used by 1,000 insurance brokers in the UK with Norwich Union using Exceed to process about two million insurance policies annually.
Alex Robinson, IT director of Norwich Union Insurance, said, "In our 15-year relationship with CSC, we have contributed to the development of several generations of software. The Exceed platform is the best solution yet, and an important part of our programme of systems rationalisation, helping us reduce costs and drive complexity out of our business."
The Exceed system integrates policy administration, underwriting, billing, claims, documents, image archiving and business intelligence.