The maker of an anti-malware scanning software that led a security professional to report that Samsung was shipping new computers with spyware, has apologised.
The VIPRE software misidentified a Microsoft-made Windows Live application installed on the Samsung machines as keystroke-logging software called StarLogger.
GFI Software confirmed the finding of security firm F-Secure that VIPRE detects the StarLogger keylogger by searching for the existance of a directory called "SL" in the root of the Windows directory.
But some Samsung laptops have a folder called "C:\WINDOWS\SL" on them by default, triggering the false alarm.
GFI has issued an apology to security professional Mohamed Hassan, Samsung, and all users who were affected by the false positive, according to the Financial Times.
"False positives do happen, it's inevitable," said Alex Eckelberry, general manager of GFI's security business unit.
When Microsoft began using C:\WINDOWS\SL as a directory for Slovenian language support, VIPRE was not updated, he said.