Tube Lines awards Capgemini £10.5m outsourcing contract


Tube Lines awards Capgemini £10.5m outsourcing contract

Kathleen Hall

London Underground firm Tube Lines has signed a three-year, £10.5m IT outsourcing deal with Capgemini.

Capgemini will take over support for IT applications at Tube Lines, including all core business applications, as well as continuing its existing responsibilities for IT infrastructure and networks. Capgemini will also provide service desk support for 2,500 desktop users at Tube Lines.

The majority of work on the contract will be carried out from Tube Lines premises and Capgemini sites in the UK, with additional support from centres in India and Poland.

The contract is an extension of an alliance between the two companies that started in 2005.

Tube Lines was acquired by Transport for London in June 2010. The contractor, under direct management of London Underground, maintains the trains, tracks and stations for London's Jubilee, Northern and Piccadilly Lines.

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