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Siebel Systems CEO change will be positive in the long term

Siebel Systems’ new CEO should provide the spark the company needs to succeed at the next level. Customers should understand that...

Siebel Systems’ new CEO should provide the spark the company needs to succeed at the next level. Customers should understand that while unsettling in the short term, the move won’t impact their relationships with the customer relationship management (CRM) vendor.

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This was first published in May 2004

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