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As consumers, we are happy to rely on hosted email for our communications needs. As decision-makers in large businesses, we might be naturally more cautious. Fears about security issues, loss of data and service and the ongoing hype around ‘the cloud’ can make IT leaders jittery.

There are, however, very compelling reasons to manage email, security, archiving, encryption and continuity via a managed service provider – especially for large businesses where the cost savings and process efficiencies gained have considerable economies of scale.

Cloud-based e-mail services, represented by a range of different delivery and support packages, have opened efficiency opportunities around the essential business communications tool. An exclusive Computer Weekly roundtable, in association with MessageLabs services (part of the Symantec Hosted Services portfolio), recently met to discuss some of the factors to consider when evaluating and deploying these kinds of services.

In this report from the event we look at,

  • Why put e-mail in the cloud?
  • Managing e-mail as the killer application
  • Managing governance, risk and compliance
  • E-mail: the cloud’s silver lining?

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    This was first published in November 2009

     

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