FrontRange boosts GoldMine CRM system

Feature

FrontRange boosts GoldMine CRM system

FrontRange Solutions has enhanced its GoldMine Corporate Edition customer relationship management system by allowing mobile workers to access and update information on the database server via any Wap GSM or GPRS device.

The new mGoldMine 1.1 allows e-mails sent to contacts held in the corporate system via a mobile device to be stored in the same way as they are from a PC.

In addition, it enables access and synchronisation to sales, meetings, and other activity notes, so no one is excluded from the corporate communications loop whether they are in the office or on the road.

As well as allowing mobile access to centrally-held information, FrontRange Solutions points out that mGoldMine 1.1 can also assist in the security of corporate information, as confirmed by one user.

Steve Songalia, director of IT services group Twin Systems, said: “Apart from slashing the cost of mobilising each sales person, mGoldMine also protects company information as data is no longer held locally.”

Songalia adds: “Around 60% of our sales people have chosen to use mGoldMine because it is also quicker to use than waiting for a laptop to boot up – they are using PDAs instead.”

Mobile access to the central database is via a unique four-digit pin. MGoldMine costs £199 for each user.


This article was part of Computer Weekly's enterprise mobile business channel, sponsored by Nokia


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This was first published in May 2004

 

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