Police officers in the field are to have the chance of cutting down on their paperwork by being able to dictate incidents onto a remote digital “voice form”.
The solution from WinScribe Europe will be launched to police forces at the forthcoming ACPO (Association of Chief Police Officers) conference in May.
The new system allows officers in the field to complete paperwork quickly and accurately by speaking the information into an interactive computer system for later transcription by trained civilian operators.
The solution allows officers to concentrate on dealing with and solving crimes instead of being stuck at a desk processing basic paperwork.
The WinScribe VoiceForms technology has already found a niche among lawyers and doctors, but they normally use at their desks to dictate case notes. Police officers will use their new Airwaves police radio system to process the forms.
The system allows the officer to select pre-loaded incident forms, for example a motor vehicle theft, and talks them through the various questions as they give spoken answers.
Forms are automatically dated and time stamped and organisations are able to tailor the form design and questions to their liking. Once completed, the form is put into a queuing system for processing, and forwarded to a civilian transcriber in the same building or a pooled one who works from home or a regional office.
This article was part of Computer Weekly's enterprise mobile business channel, sponsored by Nokia
This was first published in May 2004