Premium Content

Access "Renegotiating outsourcing contracts to fit new reality"

Published: 03 Jan 2013

Downturn drives renegotiation Position of strength Haggling Change is good Organisations in many sectors seek to renew the terms in their contractual agreements as they adjust to the economic climate. IT outsourcing is going through a period of major change as the result of an economic downturn of extreme proportions alongside major advances in technology. Tight budgets amid recession and increased service options as a result of new technologies, such as the cloud, mean many IT outsourcing contracts are no longer fit for purpose or the best option available. For example, a bank might have signed a 10-year agreement to outsource its datacentres in 2006; since then, a lot has changed. The financial services crash of 2008 might mean the bank has fewer customers, processes a smaller number of transactions and has less money. At the same time, cloud computing has matured, meaning the bank does not require as much datacentre space and does not need to pay for equipment up front. Retail, manufacturing and travel sectors are all examples of sectors also hit hard by ... Access >>>

Access TechTarget
Premium Content for Free.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

What's Inside

Features

More Premium Content Accessible For Free

  • The lost opportunity – assessing the impact of OTT services
    Impact of OTT services.jpg
    E-Handbook

    In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.

  • Cloud enabling the banking industry
    Cloud enabling the banking industry.jpg
    E-Handbook

    This report explores how the banking industry architecture network (Bian) service landscape may be used to define a comprehensive commercial ...

  • CW Buyer's Guide to Enterprise Collaboration
    CWE_BG_0514_collaboration.jpg
    E-Handbook

    In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organisation's ...