Access your Pro+ Content below.
Renegotiating outsourcing contracts to fit new reality
This article is part of the CWEurope issue of December 2012
Downturn drives renegotiation Position of strength Haggling Change is good Organisations in many sectors seek to renew the terms in their contractual agreements as they adjust to the economic climate. IT outsourcing is going through a period of major change as the result of an economic downturn of extreme proportions alongside major advances in technology. Tight budgets amid recession and increased service options as a result of new technologies, such as the cloud, mean many IT outsourcing contracts are no longer fit for purpose or the best option available. For example, a bank might have signed a 10-year agreement to outsource its datacentres in 2006; since then, a lot has changed. The financial services crash of 2008 might mean the bank has fewer customers, processes a smaller number of transactions and has less money. At the same time, cloud computing has matured, meaning the bank does not require as much datacentre space and does not need to pay for equipment up front. Retail, manufacturing and travel sectors are all ...
Access this CW+ Content for Free!
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
Features in this issue
With a virtual infrastructure, finding a harmonious balance between cost-saving and safety is a vital task
News in this issue
German Federal Office for Freight Transport - BAG - found a solution to its data management problems in storage virtualisation
Organisations in many sectors seek to renew the terms in their contractual agreements as they adjust to the economic climate
In addition to PUE, datacentre operators have three new metrics – Green Energy Coefficient (GEC), Energy Reuse Factor (ERF) and Carbon Usage Effectiveness (CUE)
Better customer understanding is the main motivation for big data programmes, survey finds
Vodafone reports revenues down 7.4% year-on-year for the first half of the fiscal year, blaming weak markets in southern Europe for the drop