Premium Content

Access "Negotiating cloud contracts"

Negotiating-cloud-contracts-(1359038874_260).jpg

Sponsored by ComputerWeekly.com

This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated. In particular, we have focused on instances where users have requested changes to providers’ standard terms, and the extent to which providers agreed to those changes. We have found that the terms that generated the most negotiation were provider liability, service level agreements, data protection and security, termination rights, unilateral amendments to service features, and intellectual property rights.  Access >>>

Table of contents

  • Cloud Users’ Perspective
  • Cloud Contract Terms: Detailed Analysis
  • Security Requirements, Audit Rights, Security Breaches or Incidents and Incident Response

Access TechTarget
Premium Content for Free.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

More Premium Content Accessible For Free

  • Securing critical industrial systems
    CWE_281014_ezine_21p-MED.jpg
    E-Zine

    In this week’s Computer Weekly, we examine the security threats to the industrial control systems that power the UK’s critical national ...

  • The lost opportunity – assessing the impact of OTT services
    Impact of OTT services.jpg
    E-Handbook

    In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.

  • Cloud enabling the banking industry
    Cloud enabling the banking industry.jpg
    E-Handbook

    This report explores how the banking industry architecture network (Bian) service landscape may be used to define a comprehensive commercial ...