The economic downturn has increased substantially the pressures
that are applied on today’s businesses, encompassing changes in
budget, changes in business methodologies and changes in the places
in which firms must trade in order to not just flourish but to just
stay in business.
There exists a wide variety of IT and communications solutions
that can help firms cope with these changes and drive ahead.
Fundamentally such IT and communications solutions, especially the
latest Web 2.0 technologies, can be used to enable effective
collaboration between a firm’s user base, wherever it is deployed,
including not only employees, but also suppliers and, most
importantly, customers.
The benefits of this collaboration will be improved productivity
of employees and better service to customers and suppliers. Firms
can become more flexible and adaptable entities, sharing knowledge
more effectively, reacting faster and have more effective supply
chains. Effective collaboration will also mean reduced spend on
travel which in turn will reduce a firm’s carbon footprint.
By aligning collaboration technology closely with business
processes, firms will be able to bring about optimal business
outcomes, achieving both productivity and profitability.
This podcast will show exactly how Web 2.0 and collaboration
technologies can produce these positive outcomes.
It will highlight:
- Current Web 2.0 and collaboration technologies
- The business benefits that Web 2.0 and collaboration
technologies can deliver
- The infrastructure needed to deploy and maintain them
- How to ensure such technologies are used securely and
effectively