Swale Borough Council is improving the way it deals with
public enquiries by bringing inNorthgate Information Solutionsto
integrate its administrative management systems.
The contract, worth in excess of £50,000, will ensure that
public inquiries are addressed efficiently and effectively through
joining up the council's administrative management of environmental
health, housing and citizen feedback.
The service will equip staff with the tools to provide proactive
and citizen-centred services, said Swale Borough Council.
Mark Radford, corporate services director at Swale Borough
Council, said, "Working in partnership with Northgate will provide
sustainable services that really place the citizen at the heart of
public services."