Almost 50% of IT outsourcing projects fail. In this interview
Cliff Saran speaks to Paul Michaels, senior consultant at
Metri Measurement
Consulting, who shares some of his experiences of why so many
IT outsourcing projects fail. Paul believes there are a number of
warning signs IT directors and CIOs should check on a regular
basis. These metrics should be used as a dashboard to enable the
CIO to work with the outsourcer in order to guide the project
through difficult and easier
times.
