Cloud applications
Organisations, both public and private, are turning to cloud computing applications, as they move their infrastructure to the cloud. Find out about SaaS and PaaS through news, features and expert advice. Learn how organisations are managing the complexity of hybrid cloud and on-premise applications, as well as private and public cloud applications.
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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E-Zine
29 Apr 2025
Making divorce digital
In this week’s Computer Weekly, we talk to the CEO of the National Family Mediation charity about its tech overhaul and how divorce is going digital. The government’s One Login digital identity system is under scrutiny over security problems – we examine the issues. And we explain what’s happening in the UK competition watchdog’s investigation into AWS and Microsoft cloud services. Read the issue now. Continue Reading
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News
11 Sep 2018
Fashion retailer Desigual boosts sales opportunities with data-sharing technology
Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading
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News
07 Sep 2018
RBS announces branch closures as part of cancelled project to create challenger bank
The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector Continue Reading
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News
06 Sep 2018
Arriva ITSM implementation delivers beyond expectations
Transport company replaces several tools with a single cloud-based ITSM platform Continue Reading
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News
05 Sep 2018
Slow cloud take-up among IT execs limits joined-up customer experience
Cloud computing promises to declutter IT and link systems easily. Despite the benefits, adoption of the cloud for customer engagement remains low Continue Reading
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News
05 Sep 2018
Amazon becomes second publicly traded company to hit $1tn market cap
Retail giant Amazon follows Apple's lead to become second company in history to achieve a $1tn market cap, with analysts predicting that its market value could double by 2020 Continue Reading
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News
03 Sep 2018
Dutch bank ING sees financial boost from employee performance management rethink
ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading
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News
29 Aug 2018
IT leaders at a crossroads as they grapple with digital technology
CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
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News
28 Aug 2018
Arsenal puts Acronis in defence for analytics cloud backup
Football club is increasingly driven by video and data analysis and opts for cloud backup software-as-a-service and quick restore to any location to replace ad-hoc staff solutions Continue Reading
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News
28 Aug 2018
Hyperscale datacentre capex investments hit new highs, Synergy Research shows
Latest hyperscale capital expenditure tracker highlights dramatic year-on-year increase in investments from internet and cloud giants Continue Reading
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News
28 Aug 2018
Amnesty International creates human rights digital archive
Digital preservation platform from Preservica will protect digital records of significant historical importance to Amnesty and its supporters Continue Reading
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News
26 Aug 2018
VMware debuts VMware Cloud on AWS in Australia, cuts entry price
Virtualisation juggernaut VMware rolls out its hybrid cloud service in Australia and has halved the entry price to sweeten the deal for enterprises Continue Reading
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News
24 Aug 2018
Hyperscaler demand for European datacentre space takes colocation market to new record highs
The demand for colocation capacity from the hyperscale cloud giants shows no signs of wavering, CBRE research shows Continue Reading
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News
23 Aug 2018
Australian government agency trials secure cloud service
The Digital Transformation Agency has become the first government agency in Australia to test the use of Microsoft Office 365 in a secure cloud environment Continue Reading
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News
23 Aug 2018
Google employees command highest UK cloud salaries, Experis research shows
Cloud industry salary data from IT recruitment firm suggests permanent employees of Google make more than their AWS, IBM and Microsoft counterparts Continue Reading
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E-Zine
23 Aug 2018
CW Nordics: Sweden eyes geo-fencing to protect against terror attacks
Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading
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News
22 Aug 2018
Greater Manchester hails cloud as key to delivery of devolved health and social care in region
Having taken back control from the government for running its own health and social care budgets, The Greater Manchester Health and Social Care (GMHSC) Partnership is now in the throes of establishing what role cloud will play in its work Continue Reading
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News
22 Aug 2018
Cost savings still in short supply for cloud users, Druva research suggests
Enterprises are increasingly moving their virtual workloads to the cloud for ease of management reasons, but cost savings remain elusive for many, suggests Druva’s latest report on cloud virtualisation Continue Reading
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News
22 Aug 2018
Candy Crush maker King in Hadoop cluster move to Google Cloud
Online gaming firm is moving its massive big data analytics store off-premise and into the Google Cloud Platform Continue Reading
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News
22 Aug 2018
Microsoft dominates SaaS thanks to collaboration software
Microsoft’s software-as-a-service business is growing at 45% a year, well ahead of the rest of the market, reports Synergy Research Group Continue Reading
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News
21 Aug 2018
Microsoft announces free election cyber defence tools
Microsoft has revealed it recently disrupted domains associated with a Russian cyber attack group believed to be targeting US political groups ahead of the midterm elections Continue Reading
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E-Zine
21 Aug 2018
Tapping into the internet of things
In this week’s Computer Weekly, we hear from IT leaders who are early adopters of internet of things technologies about how to deliver on the potential of IoT. We examine strategies for combining hyper-converged infrastructure and cloud storage to best effect. And we find out how the UK government intends to use data to improve Britain’s railways. Read the issue now. Continue Reading
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News
21 Aug 2018
Malaysia’s financial sector warms up to cloud, but lacks security leadership
Almost two-thirds of Malaysia’s financial services firms are developing a cloud strategy, but not all have a security plan in place Continue Reading
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Feature
20 Aug 2018
Virtual storage appliances in the cloud from the big five
We survey the big five storage hardware makers’ cloud offerings. Virtual storage appliances available range from storage and backup/data protection to nothing at all Continue Reading
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News
17 Aug 2018
Home Office preps for migration of police IT systems to AWS cloud
Digital Marketplace tender document reveals the Home Office is on the hunt for an IT supplier to support its work in migrating core police IT systems from an on-premise datacentre to the AWS cloud Continue Reading
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Feature
17 Aug 2018
National Archives races to create electronic archive of EU law before Brexit
The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading
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News
17 Aug 2018
Office 365 outage: Sign-in issues blight users across Europe and the US
Microsoft claims to have resolved a “subscription activation” issue that left Office 365 users unable to access its services yesterday Continue Reading
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News
16 Aug 2018
Virgin Atlantic signs five-year IT infrastructure delivery and management deal with Exponential-e
Transatlantic airline claims teaming up with Exponential-e will provide its IT team with the "technology backbone" needed to roll out improvements to its customer-facing services Continue Reading
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E-Zine
15 Aug 2018
CW ANZ: Gearing up for 5G
The potential benefits of 5G are certainly promising in Australia, which is seen as a test bed for 5G services with the country’s dense cities and wide open spaces. Indeed, telcos in Australia have used the recent Commonwealth Games on the Gold Coast in southeast Queensland to test their coming 5G networks. In this edition of CW ANZ, we look at how Australia is ushering in 5G services and the industries that will get the most out of the technology. Read the issue now. Continue Reading
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Feature
15 Aug 2018
Hybrid cloud a key milestone on the road to cloud storage
The cloud seems to lend itself to use as a storage location. There are lots of bumps in the road, however, and hybrid cloud should be a key medium-term aim for organisations Continue Reading
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News
15 Aug 2018
Alibaba eyes retail sector with new cloud offerings
Chinese cloud supplier says retailers will be able to use its machine learning platform to understand consumer preferences, among a slew of services it is making available globally for the first time Continue Reading
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E-Zine
14 Aug 2018
Cyber attackers target infrastructure
In this week’s Computer Weekly, we find out about the growing sophistication of cyber attackers who specialise in industrial control systems. They are fast, efficient and able to move between IT and OT environments. We also discover how few businesses in general are reporting cyber crime, as they should. The issue also tracks Google’s playing court to the C-suite, with respect to cloud computing. Read the issue now. Continue Reading
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News
13 Aug 2018
Oracle accused of ‘misleading’ investors over source of cloud revenue growth
Database software giant faces claims in the US that it misled investors and analysts over the source of its cloud revenue growth Continue Reading
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News
09 Aug 2018
Photobox gets snappy with mass-data migration to AWS cloud
Photobox Group’s CTO, Richard Orme, has revealed details of how a mass-data migration to the Amazon Web Services cloud has set the firm on the path to embrace artificial intelligence Continue Reading
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News
09 Aug 2018
Rentokil robot Trevor kills off mundane processes
Pest control firm has deployed artificial intelligence robots to take out manual processes and progress its learning organisation approach Continue Reading
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E-Zine
09 Aug 2018
CW Benelux: Netherlands to experiment with self-driving trains
In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
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News
08 Aug 2018
Financial services firms lack the culture to innovate fast
Finance firms appear to be struggling to release new software quickly, a study from Contino has found Continue Reading
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News
07 Aug 2018
Starbucks to advise on development of bitcoin trading platform
Coffee giant Starbucks has joined a group of firms advising Intercontinental Exchange on the development of a digital assets platform Continue Reading
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07 Aug 2018
Cloud storage: Amazon vs Azure vs Google vs IBM Softlayer
Computer Weekly looks at the biggest four cloud storage providers, how they stand in the market, the products they offer, and which offers the widest range of products and features. Continue Reading
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News
07 Aug 2018
How Indonesia’s Go-Jek scales the heights with cloud
The unicorn’s microservices-based application architecture on the cloud has been key in supporting its growth in Indonesia – and now Southeast Asia Continue Reading
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News
06 Aug 2018
Centrica invests in software for electric vehicle charging
Investment will help Centrica provide a fully managed electric vehicle charging service for businesses Continue Reading
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News
06 Aug 2018
Alibaba Cloud makes deeper inroads into Malaysia
The Chinese cloud supplier’s second availability zone and upcoming DDoS scrubbing centre in Malaysia comes on the heels of growing investments in the Southeast Asian nation Continue Reading
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News
03 Aug 2018
CIO interview: Alex von Schirmeister, CDTIO, RS Components
The electronics distributor’s chief digital, technology and innovation officer (CDTIO) on putting in place a new IT infrastructure, creating a digital business and accepting risk Continue Reading
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News
01 Aug 2018
Google to build third datacentre in Singapore
The facility will increase Google’s datacentre investments in the city-state to $850m, and follows the launch of Southeast Asia’s first Google Cloud Platform region in 2017 Continue Reading
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News
01 Aug 2018
AWS revenue growth slows as competition in the global IaaS market heats up
Gartner's latest look at the global infrastructure as a service (IaaS) market shines a light on how the great and good of the public cloud supplier community are fairing Continue Reading
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News
31 Jul 2018
Utilita Energy supplier uses cloud to rapidly scale IT service desk
Energy provider Utilita Energy puts its IT service management in the cloud to support its rapid growth Continue Reading
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E-Zine
31 Jul 2018
How Estonia took a digital lead
In this week’s Computer Weekly, we look at one of the world’s most digitally advanced nations, Estonia, and ask what the UK government can learn from this small Baltic state. We talk to Airbus about how aircraft manufacturers are prioritising cyber security. And we examine how AI and robots will augment – not replace – human productivity. Read the issue now. Continue Reading
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News
31 Jul 2018
Briton ran pro-Kremlin disinformation campaign that helped Trump deny Russian links
A British IT manager and former hacker from Darlington ran a disinformation campaign that duped former US intelligence agents and provided Donald Trump with manufactured “evidence” to deny that Russia interfered with the US election Continue Reading
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News
25 Jul 2018
Google Cloud gaining ground in APAC
The cloud supplier claims substantial growth in Asia-Pacific, and is upping the ante on partnerships and infrastructure investments across the region Continue Reading
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News
24 Jul 2018
Ramp up security to mitigate Office 365 attacks
Public clouds tend to be more secure, but Office 365 has become a major target for attacks, which means internal IT security needs tightening Continue Reading
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News
24 Jul 2018
Capital markets firms to ramp up public cloud spending
Companies in the investment sector are increasingly using the public cloud to improve access to business-critical data Continue Reading
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News
23 Jul 2018
IBM results leave Watson thinking
Artificial intelligence is at the heart of IBM's long-term strategy, yet its cognitive solutions business experienced a slight decline. Oh dear, Watson Continue Reading
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News
20 Jul 2018
Cloud sales stoke Microsoft’s strong growth
Microsoft says cloud-based Office products made a huge contribution to sales growth Continue Reading
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News
18 Jul 2018
Walmart and Microsoft partner to boost digital in retail
US retail giant Walmart has signed a five-year partnership with Microsoft, with the aim of speeding up its digital transformation Continue Reading
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Feature
13 Jul 2018
Guinness World Records bets on Office 365 and AWS to boost business expansion
Rob Howe, director of IT at Guinness World Records, opens up about how cloud is supporting the organisation’s ongoing push to diversify its business Continue Reading
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E-Zine
12 Jul 2018
CW Middle East: Can Saudi Arabia build the Silicon Valley of the Middle East?
In April this year, Saudi Arabia’s crown prince Mohammed Bin Salman visited Silicon Valley in the US to meet tech giants such as Apple and Amazon in its efforts to fast-forward the kingdom’s technology capabilities. Read about its lofty ambitions. Also in this issue, read how demand for skilled IT professionals is increasing rapidly in the Middle East, which is facing a talent crunch. Meanwhile, Gulf Cooperation Council smart city initiatives are gathering momentum. Continue Reading
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Feature
04 Jul 2018
Cloud HCI survey: Cloud functionality in hyper-converged infrastructure
We look at how you can use hyper-converged infrastructure to build private clouds and link up with public cloud services to develop hybrid and multi-cloud working Continue Reading
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News
04 Jul 2018
Inside Alibaba Cloud’s Southeast Asia playbook
Alibaba Cloud is working closely with local customers in joint innovation projects, and has started to launch new services for Chinese and international customers simultaneously to narrow the service gap Continue Reading
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News
02 Jul 2018
Bolloré Group partners with Alibaba for cloud and co-development
French transportation conglomerate will use Alibaba cloud, and Alibaba will look at using Bolloré's battery technology in its datacentres Continue Reading
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News
02 Jul 2018
Singapore’s Fullerton Health gears up for the cloud
Private healthcare service provider Fullerton Health is moving business applications to Microsoft’s cloud services before rolling out data analytics and artificial intelligence to enhance operations and patient care Continue Reading
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News
29 Jun 2018
Formula One switches from on-premise to machine learning on AWS
Formula One plans to use advanced analytics to improve the data it can show to motor racing fans Continue Reading
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Feature
29 Jun 2018
Cloud storage: Amazon vs Azure vs Google vs IBM Softlayer
Computer Weekly looks at the biggest four cloud storage providers, how they stand in the market, the products they offer, and which offers the widest range of products and features Continue Reading
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Feature
25 Jun 2018
Adapting to the rise of the holistic application
A containerised, componentised and compartmentalised approach to software presents CIOs with the challenge of managing a more complex environment Continue Reading
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Feature
22 Jun 2018
Assessing the hyperscale squeeze on G-Cloud's SMEs
The latest government spend data suggests public sector IT buyers are increasingly using G-Cloud to procure services from the hyperscale cloud community, prompting concerns about the impact this might have on the SME-friendly framework Continue Reading
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News
21 Jun 2018
HR projects are leading company moves to digital tech, say business leaders
Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations Continue Reading
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E-Zine
20 Jun 2018
CW ASEAN: Banking on buckets of data
Organizations across ASEAN are starting to turn to object storage due to the explosive growth of data from new sources such as sensors, mobile apps and social media. In this month’s edition of CW ASEAN, we look at how enterprises have benefitted from object storage, the roadblocks to wider adoption and the future of the technology in an increasingly software-defined world. Continue Reading
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News
20 Jun 2018
Oracle full-year results show 6% growth, but cloud revenue opaque?
Oracle’s full-year results for 2017-18 reveal total revenue of $39.8bn, up 6%, but reporting of cloud with on-premise revenue under “bring your own licence” policy has raised qualm over cloud weakness obfuscation Continue Reading
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E-Zine
19 Jun 2018
Microsoft becomes devoted to open source developers
In this week’s Computer Weekly, after Microsoft’s recent acquisition of GitHub, we examine the software giant’s tools for embracing open source developers. Secretary of state for digital, culture, media and sport Matt Hancock talks about growing the UK digital economy and supporting the tech sector. And we look at SAP’s next steps for its “intelligent enterprise” strategy. Read the issue now. Continue Reading
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Blog Post
14 Jun 2018
Challenges and benefits of the Cloud
This is a guest blog by Claudia Imhoff, CEO Intelligent Solutions and founder, Boulder BI Brain Trust Like any new initiative, there are both challenges and benefits to weigh when deciding whether ... Continue Reading
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E-Zine
14 Jun 2018
CW Europe: Lufthansa’s HR IT project takes off
Lufthansa says it is confident of landing a company-wide HR IT project after having to go back to the drawing board. Also in this issue, read about the ComputerWeekly/TechTarget IT Priorities survey’s findings that many European technology leaders are expecting to increase IT spending through 2018, and how a major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses. Continue Reading
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News
12 Jun 2018
Alibaba Cloud touts AI smarts to keep pigs healthy
The Chinese cloud supplier has developed an AI program that has improved the yield and productivity of pig farms Continue Reading
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News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
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News
06 Jun 2018
What SAP C/4 Hana means for the APAC enterprises
The cloud-based CRM suite could find takers, but it may not be enticing enough for Salesforce.com CRM customers that also run SAP’s ERP software to make the switch Continue Reading
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News
06 Jun 2018
Sapphire 2018: SAP will take over CRM market, says McDermott
SAP’s chief executive Bill McDermott tells 2018 Sapphire conference the supplier will storm the CRM market with its C/4 Hana business applications suite Continue Reading
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News
06 Jun 2018
Skills gaps slow business cloud adoption, research shows
Public cloud provider Skytap highlights the toll skills gaps take on cloud migrations Continue Reading
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News
05 Jun 2018
Nexsan adds Assureon Cloud Transfer for hybrid cloud archiving
Nexsan archiving appliances add hybrid cloud capability to AWS and Azure cloud for unstructured data, targeting users that want to retain files on-site with cloud access Continue Reading
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Feature
04 Jun 2018
Cloud NAS offers file access across on-site and in-cloud
We run the rule over cloud NAS products that allow customers to build single-namespace file systems, including between in-house datacentres and public cloud storage Continue Reading
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Blog Post
04 Jun 2018
Xero highlights the role of the modern software ecosystem
I recently caught up with Gary Turner, co-founder and managing of director of Xero. I was interested in meeting him as Xero has a reputation as the company that broke all the rules of ... Continue Reading
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Feature
04 Jun 2018
Lessons from GE’s flight to digital platforms
Examining the challenges industrial giant GE has encountered on its digital journey and the lessons learned for CIOs heading in the same direction Continue Reading
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News
31 May 2018
Retail sector flagged as slow to adopt cloud technologies in Bitglass research
The fourth annual Bitglass cloud adoption survey reveals enterprise appetite for off-premise technologies is continuing to rise, but some industries are moving more slowly than others Continue Reading
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News
30 May 2018
AWS to bolster cloud skills development in Singapore
The training arm of Singapore’s labour movement is rolling out training courses in cooperation with Amazon Web Services to improve cloud computing literacy among SMEs Continue Reading
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Feature
30 May 2018
AI elevates predictive maintenance for Kone and ThyssenKrupp
Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
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Photo Story
30 May 2018
Build 2018: How Microsoft is embracing cross-platform development
Microsoft has realised the world is moving on from Windows. Azure supports Linux and Xamarin enables .Net developers to target IoS and Android devices Continue Reading
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News
29 May 2018
Save the Children International uses Microsoft Azure to bolster cross-border charity work
Graham Kent, director of IT shared services at Save the Children International, talks about using Microsoft Azure to boost cross-border collaboration between the charity’s member organisations and present a more united front to the world Continue Reading
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E-Zine
29 May 2018
Tech's role in tackling humanitarian crises
In this week’s Computer Weekly, we learn about how mobile connectivity is a lifeline for Syrian refugees in Turkey, thanks to the mobile network operators in that country. Our latest buyer’s guide examines how modern network security enables digital transformation at a range of companies. And we find out about the technology strategy of logistics firm Hermes from its CIO, and about British Airways’ use of Salesforce to globalise its B2B sales. Read the issue now. Continue Reading
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News
25 May 2018
Two chiefs, two approaches to digital transformation
While the definition of digital transformation is debatable, IT business leaders agree it's all about the data Continue Reading
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News
24 May 2018
From open clouds to open infrastructure: OpenStack's evolution continues
OpenStack is embarking on a push to position itself as a lot more than just an open source cloud software provider, with forays into containers and continuous integration tools, as enterprises continue to demand their infrastructure do more Continue Reading
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E-Zine
24 May 2018
CW Nordics: Finland delays e-voting plan
Security concerns have re-emerged to further frustrate the Finnish government’s plans to launch a national e-voting system. Also read about a study by the Stockholm School of Economics that looks at the likely impact of AI, machine learning and robotics on people’s lives. And find out why Norway has accelerated plans to scale up its national cyber security infrastructure. Continue Reading
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News
24 May 2018
How AWS keeps its rivals at bay
A relentless focus on building for customers and inking partnerships with enterprise software bigwigs while lowering prices has given AWS a leg-up over rivals in the ANZ market Continue Reading
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News
23 May 2018
Compliance in the cloud: Avoiding the cloud compliance trap
When you hand over data to a cloud provider, you don’t hand over responsibility for legal and regulatory compliance. Beware of falling into a cloud compliance trap Continue Reading
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E-Zine
22 May 2018
GDPR is here – are you ready?
The EU’s new data protection regulation, GDPR, comes into force this week. In this edition of Computer Weekly, we ask if companies are ready for it and look at what happens if you’re not yet compliant. Our latest buyer’s guide examines digital transformation and the role of the CIO. And we find out how technology is changing the traditional sport of cricket. Read the issue now. Continue Reading
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News
18 May 2018
Executive interview: Abby Kearns, Cloud Foundry Foundation
Computer Weekly speaks to Abby Kearns, executive director of the Cloud Foundry Foundation about how open source is a key ingredient of digital transformation Continue Reading
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News
17 May 2018
Case study: British Airways’ global B2B sales gathered under Salesforce cloud
British Airways has gathered its international business-to-business sales under Salesforce Sales Cloud to bust silos Continue Reading
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E-Zine
16 May 2018
CW ANZ: Australian firms connect people in new ways
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. But IT and user experiences can differ greatly. What has been the journey of ANZ enterprises when delivering a seamless UC experience for employees? In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful. Download the issue now. Continue Reading
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News
16 May 2018
Morgan Stanley uses Amazon Alexa to inform customers
US investment bank Morgan Stanley is giving customers important information about the market via Amazon's voice assistant Continue Reading
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News
11 May 2018
Virgin Trains on using AI and virtual reality to boost customer experience
Speaking at the Knowledge 18 ServiceNow conference in Las Vegas, Virgin Trains outlined the potential role immersive and data-driven technologies can play in improving customer experience Continue Reading
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News
11 May 2018
ServiceNow: Enterprises must rethink workplace communication as Generation Z enter workforce
Enterprises may find their tried and tested methods of communication fail to live up to expectations of digitally-savvy Generation Z members, warns ServiceNow Continue Reading
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News
11 May 2018
NHS Business Services Authority trials AWS chatbot tech to field customer calls in contact centre
Darren Curry, chief digital officer of the NHS Business Services Authority, shares details of how trialling the use of cloud-based chatbots in its contact centres has boosted staff morale and efficiency Continue Reading
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Feature
10 May 2018
Citrix Cloud services, CEO stability key to future success
Citrix's cloud-first approach drew mixed reactions from attendees at the annual Synergy conference, some of whom have concerns about cost and licensing. Continue Reading
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News
10 May 2018
Citrix touts digital workspace app in services play
Software supplier Citrix’s cloud-based workspace app is part of its efforts to deliver integrated services that support the modern workplace Continue Reading
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News
09 May 2018
NetApp adds Google Cloud NAS and AFF A800 NVMe flash array
NetApp gets on the cloud NAS bandwagon with Google Cloud Platform file storage access, while adding its first NVMe flash-equipped storage array, the AFF A800 Continue Reading