News

IT for retail and logistics

• December 06, 2018 06 Dec'18

  Software failure paralyses O2’s 4G network

  O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services

• December 05, 2018 05 Dec'18

  Australia races towards commercial quantum computing

  Universities make headway in the challenge of commercialising quantum computing

• December 05, 2018 05 Dec'18

  UK consumers threaten data breach backlash

  Most UK and global consumers are willing to walk away from businesses that fail to look after personal data, with retailers most at risk, research shows

• November 30, 2018 30 Nov'18

  CCRC may hold off subpostmaster decision until after Post Office Horizon trial

  The Criminal Courts Review Commission is deciding whether to delay its decision on subpostmasters’ claims of wrongful prosecution until after a related court case

• November 30, 2018 30 Nov'18

  E-commerce sites warned of heightened DDoS threat

  E-commerce sites are being urged to ensure that they have adequate DDoS protection ahead of the vital holiday trading season after attacks ramped up on Black Friday and Cyber Monday

• November 28, 2018 28 Nov'18

  Amazon sets about speeding up space data processing in the cloud with AWS Ground Station

  Amazon Web Services (AWS) is aiming to take the cost and complexity out of processing space data to make it more readily accessible by colocating managed ground station antennas with its cloud datacentres

• November 27, 2018 27 Nov'18

  Businesses failing to win consumer trust

  Businesses are still largely failing to win the trust of consumers to keep their personal data safe as data breaches continue to make headlines

• November 23, 2018 23 Nov'18

  ASOS launches digital assistant to help customers find right size

  Online fashion retailer ASOS has launched an artificially intelligent assistant to help consumers find the right size of clothing before they place an order

• November 22, 2018 22 Nov'18

  IKEA to focus on digitisation and convenience shopping

  Swedish furniture brand IKEA will be cutting jobs and focusing on smaller stores and its digital pipeline in a bid to usher in a new era of business transformation

• November 21, 2018 21 Nov'18

  Interview: Comms sector ripe for disruption as climate change takes hold

  Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to ...

• November 21, 2018 21 Nov'18

  Post Office held back information about Horizon IT system errors

  Post Office director admits to Horizon errors and not sharing details with subpostmaster network

• November 16, 2018 16 Nov'18

  Post Office executives cross-examined in Horizon IT system trial

  A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week.

• November 16, 2018 16 Nov'18

  Many firms still stuck in GDPR prep phase six months after its initiation

  Six months after the GDPR compliance deadline, many companies are struggling to make data protection principles part of everyday business, says PwC’s GDPR and data protection lead

• November 14, 2018 14 Nov'18

  Defra still to test six ‘critical’ IT systems before Brexit

  MPs have raised concerns around Defra’s Brexit readiness as it hasn’t yet begun testing six critical IT systems needed to replace EU systems, but the department remains confident

• November 14, 2018 14 Nov'18

  PwC provides retail data insights for London’s West End

  New West End Company hopes data on consumer behaviour will help retailers to increase spending in the area by one-third to £12bn over the next few years

• November 13, 2018 13 Nov'18

  5G will unleash digital transformation for UK enterprises

  Mobile operator EE is working hand-in-hand with its largest enterprise customers to realise the potential of its future 5G mobile network

• November 13, 2018 13 Nov'18

  Post Office trial throws up known problem with Horizon system

  High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute

• November 09, 2018 09 Nov'18

  High court Post Office trial puts subpostmasters’ contract under microscope

  Case against Post Office in relation to allegedly faulty computer system begins in High Court

• November 08, 2018 08 Nov'18

  M&S admits online remit “well behind” competitors

  Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes

• November 08, 2018 08 Nov'18

  Increasing value of personal data a 21st century challenge

  The increasing value of personal data presents the challenge of managing a personal data economy, says identity and security expert

• November 08, 2018 08 Nov'18

  Singapore’s SunMoon uses blockchain to trace apples

  Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow

• November 06, 2018 06 Nov'18

  Smart Dubai platform is the backbone of the city's transformation

  Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform

• November 06, 2018 06 Nov'18

  Automation and CSR are driving reskilling process for UK plc, says Cisco

  UK business leaders are planning to make dramatic changes to their organisations between now and 2020, according to a new report from Cisco

• November 05, 2018 05 Nov'18

  How Birchbox uses social media for personalisation and discovery

  The UK marketing director of subscription service Birchbox told the Retail Week Tech conference about the retailer’s use of social media and data to offer customers a personalised service

• November 05, 2018 05 Nov'18

  Banking sector leading CIAM innovation, say Big Four

  Maturity in consumer identity and access management (CIAM) differs from sector to sector, with the banking sector taking the lead in terms of innovation, according to the Big Four accounting firms

• November 02, 2018 02 Nov'18

  Jlab 2019 to focus on experiential shopping

  Each year, John Lewis hosts a number of retail startups intent on using technology to transform the industry. Next year they will be aiming to change the customer experience in-store

• November 01, 2018 01 Nov'18

  Key elements to success in consumer identity management

  Success in consumer identity management is not just about getting the technology right, it is also about keeping in mind the consumer needs, preferences and concerns, says KuppingerCole

• November 01, 2018 01 Nov'18

  Robotic delivery service hits the streets of Milton Keynes

  Following extensive testing and a limited commercial roll-out in campus enterprise environments, Estonian robotics firm Starship Technologies is launching a direct-to-consumer robot delivery service in Milton Keynes

• October 30, 2018 30 Oct'18

  Aim for long-term customer identity relationship

  Consumer identity management can deliver competitive advantage, but only if businesses follow some golden rules, says KuppingerCole

• October 29, 2018 29 Oct'18

  Retail tech spending will grow 3.6% globally in 2019, predicts Gartner

  Global spending on technology in the retail sector is set to grow by 3.6% in 2019, according to predictions by Gartner analysts

• October 29, 2018 29 Oct'18

  Why subpostmasters and Post Office are battling it out in the High Court

  After over a decade of controversy, next week marks the beginning of a court battle between subpostmasters and the Post Office over allegations of faults in an accounting system leading to unfair prosecutions

• October 25, 2018 25 Oct'18

  Firms will use AI to automate HR processes within two years

  Companies are gearing up to automate HR processes with artificial intelligence and machine learning, while at the same time battling with outdated IT systems

• October 24, 2018 24 Oct'18

  Choose security tools wisely to gain upper hand

  The cyber threat landscape is continually changing, but staying abreast of attacker and defender innovation can help business leaders gain the upper hand, says KuppingerCole

• October 24, 2018 24 Oct'18

  SMEs use fintech in fight against online giants, but fears remain

  Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants

• October 23, 2018 23 Oct'18

  Morrisons loses appeal against data breach liability ruling

  Supermarket chain has lost its appeal against a High Court ruling that found it liable for a data leak by a former employee, underlining the importance of managing insider threats

• October 22, 2018 22 Oct'18

  Centralised identity risky and not web 3.0 friendly, says entrepreneur

  User controlled identity is less risky than centralised identity and essential for the next evolution of the web, according to an entrepreneur and evangelist of self-sovereign identity and blockchain technologies

• October 22, 2018 22 Oct'18

  Retail focus is key to Alibaba’s new London datacentre

  China’s e-commerce giant has been slowly expanding into Europe and is now heading for a clash of the titans against AWS and Azure

• October 19, 2018 19 Oct'18

  Zeppelin uses Splunk for pre-emptive maintenance

  German construction equipment rental firm Zeppelin has been using Splunk to predict when its machinery will need maintenance before it breaks down

• October 19, 2018 19 Oct'18

  Postal delivery robots trialled in Norway

  The Norwegian postal service is testing out the value and viability of robots delivering mail to homes and businesses

• October 18, 2018 18 Oct'18

  Amazon to open Manchester R&D centre and create 1,000 skilled jobs

  Online retail giant will open a new office in Manchester and expand others to house 1,000 new skilled research and development employees in the UK

• October 18, 2018 18 Oct'18

  Middle East gears up for 5G

  The race for 5G is well and truly under way, and the UAE and Saudi Arabia are well positioned to be among the first countries in the world to deliver the benefits of this new telecoms protocol

• October 17, 2018 17 Oct'18

  Contactless payments surpass Chip and PIN in UK shops

  Contactless card payments now account for more spending in UK stores than Chip and PIN

• October 16, 2018 16 Oct'18

  Carrefour kicks off blockchain food traceability drive

  Using blockchain to capture data, shoppers will be able to use their smartphones to see exactly where a product on the supermarket shelf came from

• October 15, 2018 15 Oct'18

  Good data governance is good business

  Organisations are failing to understand the importance of getting their data relationship with customers right and seeing the business opportunities that it enables, an industry analyst warns

• October 12, 2018 12 Oct'18

  Moonpig to open technology hub and create 50 new roles

  Greeting card company chooses Manchester for its first tech hub because of the city’s thriving tech scene and “exceptional” pool of talent

• October 12, 2018 12 Oct'18

  ASOS launches voice shopping on Google Assistant

  Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily

• October 11, 2018 11 Oct'18

  Robots in the workplace supported by 81% of business chiefs

  Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up

• October 10, 2018 10 Oct'18

  Volkswagen truck group’s journey to a subscription-based business model

  VW’s truck business adopted a startup mentality to open a subscription-based business aimed at owners of truck fleets

• October 10, 2018 10 Oct'18

  Huawei Connect 2018: Huawei tackles barriers to effective AI

  At its annual customer and technology event, Huawei chairman Eric Xu set out 10 key challenges facing AI, and revealed how the networking supplier’s strategy will help to address these

• October 09, 2018 09 Oct'18

  Blockchain adoption hotting up in Australia

  The emerging technology is being tested in several industries in a country aspiring to be a global leader in blockchain development