News

IT for retail and logistics

• September 25, 2018 25 Sep'18

  PCI DSS compliance falls despite security benefit

  Despite the benefits of the payment card industry security standard, there is a concerning downward trend in compliance, a report reveals

• September 24, 2018 24 Sep'18

  InfoWatch opens training centre to help address Middle East skills shortage

  Security supplier offers Middle East customers cyber security and digital training facility as organisations in the region struggle to equip staff with latest skills

• September 21, 2018 21 Sep'18

  Businesses that take humans with them on robotics journeys gain the most

  Businesses that put human development at the centre of their automation strategies will profit the most

• September 20, 2018 20 Sep'18

  Asda outsources app development to support digital future

  Supermarket chain Asda is outsourcing its application development to HCL to access and build skills and experience in agile development methods

• September 19, 2018 19 Sep'18

  Waitrose to launch same-day delivery trial

  High-end supermarket Waitrose is partnering with retail delivery startup On the Dot to trial same-day delivery for its food and wine goods

• September 17, 2018 17 Sep'18

  Invest to be customer obsessed

  We share insights from Forrester’s ‘Digital Store Playbook’ on how to transform retail operations to enhance the digital customer experience

• September 13, 2018 13 Sep'18

  John Lewis blames profit drops on high IT costs

  Department store John Lewis has pinned the blame on high IT costs and the rising price of store real-estate for a drop in profit

• September 11, 2018 11 Sep'18

  Fashion retailer Desigual boosts sales opportunities with data-sharing technology

  Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners

• September 07, 2018 07 Sep'18

  Why AI should assist humans, not replace them

  At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them

• September 07, 2018 07 Sep'18

  Argos launches voice shopping capability on Google Home Assistant

  Retailer Argos has developed a voice shopping service so customers can reserve items for pickup using the Google Home Assistant app

• September 06, 2018 06 Sep'18

  How Rituals is using Salesforce Commerce cloud to replicate physical experience online

  Cosmetics firm Rituals is using Salesforce Commerce Cloud to translate its website into 25 languages, helping the brand reach customers its physical stores can’t

• September 05, 2018 05 Sep'18

  Nordic states collaborate in Arctic IT projects

  Nordic countries are working together to introduce advanced communications networks in the most isolated Northerly regions

• September 05, 2018 05 Sep'18

  How Ocado has disrupted its own model

  At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since

• September 05, 2018 05 Sep'18

  Amazon becomes second publicly traded company to hit $1tn market cap

  Retail giant Amazon follows Apple's lead to become second company in history to achieve a $1tn market cap, with analysts predicting that its market value could double by 2020

• September 04, 2018 04 Sep'18

  Element AI teams up with AI Singapore

  The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools

• August 30, 2018 30 Aug'18

  Machine identity management crisis looming

  Managing machine identities is looming as the next big security challenge, a study reveals, with few organisations capable of protecting them as they increasingly form the basis of online communications

• August 29, 2018 29 Aug'18

  IT leaders at a crossroads as they grapple with digital technology

  CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies

• August 29, 2018 29 Aug'18

  Heineken and Oracle create chatbot helper for polo events

  Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019

• August 28, 2018 28 Aug'18

  Debenhams rolls out Doddle click-and-collect service in all its stores

  Debenhams and parcel collection and return firm Doddle are working together to roll out Doddle’s click-and-collect services to all of the retailer’s stores

• August 23, 2018 23 Aug'18

  No Deal Brexit papers warn of stark future for UK tech

  The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry

• August 22, 2018 22 Aug'18

  Language barrier won’t hold back chatbots in the Netherlands

  The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example

• August 22, 2018 22 Aug'18

  Superdrug denies data breach

  Superdrug has warned online customers it believes may have had personal details exposed, but claims its systems were not compromised, in what could be the first GDPR-related extortion attempt

• August 21, 2018 21 Aug'18

  The risk of upgrading to S/4 Hana

  S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop?

• August 21, 2018 21 Aug'18

  Retail and finance top cyber targets

  Retail and finance remain the top cyber attack targets, but the second quarter also saw a spike in attacks against the manufacturing industry and an increase in remote desktop attacks, a report reveals

• August 21, 2018 21 Aug'18

  CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group

  Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants

• August 20, 2018 20 Aug'18

  Job losses caused by artificial intelligence will dwarf those of Victorian revolution

  The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times

• August 16, 2018 16 Aug'18

  Lidl dumps €500m SAP project

  Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work

• August 15, 2018 15 Aug'18

  Apple faces strong competition from Amazon

  As Apple is set to become the first trillion dollar company, a strong rival is only just behind – and it's not Google or Samsung.

• August 15, 2018 15 Aug'18

  Alibaba eyes retail sector with new cloud offerings

  Chinese cloud supplier says retailers will be able to use its machine learning platform to understand consumer preferences, among a slew of services it is making available globally for the first time

• August 14, 2018 14 Aug'18

  Businesses urged to patch Microsoft flaw allowing MFA bypass

  Security researchers are urging enterprises to update their software after the discovery of a vulnerability that could undermine the security provided by multifactor authentication

• August 14, 2018 14 Aug'18

  Consumers accept fraud danger as online shopping increases, research finds

  The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises

• August 14, 2018 14 Aug'18

  Phishing remains top fraud enabler, RSA reports

  Phishing is the most popular way of enabling fraud for cyber criminals, who are also increasingly using rogue mobile apps, mobile browsers and social media, a report reveals

• August 13, 2018 13 Aug'18

  Banks lead in digital era fraud detection

  All e-commerce businesses should follow the banks’ lead in how to detect fraud in the digital era, says RSA fraud and risk expert

• August 13, 2018 13 Aug'18

  HP Inc to kit out new Spurs stadium

  Tottenham Hotspur Football Club is building a technically advanced stadium to take fan experience to new heights. It will include zBook workstations, as used on the International Space Station

• August 09, 2018 09 Aug'18

  Smart cities a tempting target for cyber attackers

  Smart cities are an attractive target for cyber attackers because of the growing number of connected systems embedded throughout their infrastructure

• August 07, 2018 07 Aug'18

  M&S partners with Doddle for easier click-and-collect returns

  Retailer is using Powered by Doddle on its in-store devices to allow returns of online items, as well as the use of click-and-collect services

• August 07, 2018 07 Aug'18

  Starbucks to advise on development of bitcoin trading platform

  Coffee giant Starbucks has joined a group of firms advising Intercontinental Exchange on the development of a digital assets platform

• August 07, 2018 07 Aug'18

  Lack of Dmarc email validation puts brands and customers at risk 

  There is a worldwide lack of Dmarc email validation to defend against fraud and phishing attacks, putting organisations and customers at risk, a study shows

• August 06, 2018 06 Aug'18

  Sweaty Betty revamps website to cater for digital customers

  Activewear brand has partnered with e-commerce firm Tryzens to launch a responsive site that is better suited to its increasingly digital customers

• August 06, 2018 06 Aug'18

  Half of UK consumers to exercise GDPR rights within a year

  More than half of UK consumers will exercise their General Data Protection Regulation rights within a year and almost two-thirds will retract or review data use because of the Facebook-Cambridge Analytica scandal, a study shows

• August 03, 2018 03 Aug'18

  CIO interview: Alex von Schirmeister, CDTIO, RS Components

  The electronics distributor’s chief digital, technology and innovation officer (CDTIO) on putting in place a new IT infrastructure, creating a digital business and accepting risk

• August 02, 2018 02 Aug'18

  GDPR harmonised with local laws in Nordic EU states

  Sweden provides an interesting challenge for the European Union’s data protection regulation due to its laws around freedom of press and free speech

• July 31, 2018 31 Jul'18

  Intelligent automation spending to hit $232bn by 2025

  Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants

• July 31, 2018 31 Jul'18

  UK business overestimating level of consumer trust, study shows

  UK consumer trust is low, with the majority of UK businesses admitting to selling customer data, a report reveals

• July 31, 2018 31 Jul'18

  Why Pinterest pinpointed features for the visually impaired

  Ideas curation site has developed features for people with visual impairment. Its lead designer explains what has been changed and why it matters

• July 31, 2018 31 Jul'18

  Dixons Carphone ups data breach figure to 10 million

  Dixons Carphone now believes the number of personal data records affected in 2017’s data breach is nearly 10 times greater than initially thought

• July 30, 2018 30 Jul'18

  M&S aims to give 1,000 employees data skills

  Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills

• July 27, 2018 27 Jul'18

  Hackers targeting software supply chains, US report warns

  A US government report on cyber espionage by China, Russia and Iran says software supply chains are increasingly under attack

• July 26, 2018 26 Jul'18

  Brace for PowerGhost cryptominer, warns Kaspersky Lab

  Corporate networks are the target of a new illicit cryptocurrency mining malware that is difficult to detect and eradicate, security researchers warn

• July 26, 2018 26 Jul'18

  Software development remains insecure

  The prevalence of common and well-known web-based vulnerabilities underlines the need for better education around secure software development