News

IT for retail and logistics

• January 30, 2017 30 Jan'17

  Only 49% of marketers are pushed to reinvent customer service due to technology

  Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology

• January 29, 2017 29 Jan'17

  Artificial intelligence will increase productivity by sharpening human mind

  The combination of AI and humans will triple productivity if businesses get the balance right for different roles

• January 27, 2017 27 Jan'17

  Post Office facing group litigation over Horizon computer system after watershed decision

  The group action against the Post Office that alleges sub-postmasters have been wrongly punished for accounting errors gets a green light from the High Court of Justice

• January 26, 2017 26 Jan'17

  Mixed feelings on Australian enterprise app market

  The enterprise mobile app development market is attracting big money despite a lack of corporate appetite

• January 23, 2017 23 Jan'17

  Lululemon turns to digital transformation to support consumer community

  Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem

• January 17, 2017 17 Jan'17

  Aldo uses Salesforce to drive ‘customer delight’

  Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty

• January 17, 2017 17 Jan'17

  3D printing proves a disruptive force in Asean manufacturing

  3D printing adoption is set to accelerate in Southeast Asia after a delayed start

• January 15, 2017 15 Jan'17

  The evolution of smart Dubai

  Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du.

• January 13, 2017 13 Jan'17

  Davos: Technology poses new risks to jobs, economies and society

  Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos

• January 11, 2017 11 Jan'17

  Tech focus helps Singapore go second in globalisation index

  Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement

• January 06, 2017 06 Jan'17

  Half of the younger generation still prefer a traditional checkout

  The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout

• January 05, 2017 05 Jan'17

  HMV changes its IT tune to cut maintenance spend on legacy on-premise systems

  The high street music retailer has embarked on a sizeable digital transformation project to cut costs and boost the agility of its business operations

• January 04, 2017 04 Jan'17

  Dubai-based Aramex optimises branch office connectivity

  How global logistics firm streamlined its branch office operations in the Middle East

• January 04, 2017 04 Jan'17

  Customer-first approach will make 2017 a challenge for Dutch CIOs

  CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate

• December 22, 2016 22 Dec'16

  Almost 90% of customers say social media availability affects brand loyalty

  Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty

• December 20, 2016 20 Dec'16

  Top 10 cyber crime stories of 2016

  Here are Computer Weekly’s top 10 cyber crime stories of 2016:

• December 09, 2016 09 Dec'16

  IT Priorities 2017: Nordic organisations to spend more on cloud services

  The adoption of cloud computing in its many guises will be a top priority in the Nordic region in 2017

• December 07, 2016 07 Dec'16

  The United Arab Emirates enterprise IT trends for 2017

  The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT

• December 06, 2016 06 Dec'16

  Internet of things gains momentum in Southeast Asia

  IoT has been much hyped in Southeast Asia, and organisations in the region are testing the technology's potential

• December 06, 2016 06 Dec'16

  UK falls below global cyber security confidence

  Global confidence in ability to accurately assess cyber risk has fallen in the past year, but the UK has fallen below the global average

• December 05, 2016 05 Dec'16

  Top 10 ANZ enterprise IT stories of 2016

  Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016

• December 02, 2016 02 Dec'16

  Academics link payment card vulnerability to Tesco Bank cyber heist

  UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist

• December 01, 2016 01 Dec'16

  EC proposes simpler VAT rules to help e-commerce businesses

  European Commission sets out proposals for simplified tax rules to “unlock e-commerce and make it easier for online businesses”

• November 29, 2016 29 Nov'16

  Group litigation against Post Office in Horizon system dispute prepares for next stage

  Postmasters’ legal case against the Post Office claims that computer system is to blame for losses, not false accounting or theft

• November 24, 2016 24 Nov'16

  How InterContinental Hotels connects with real-time marketing

  InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands

• November 22, 2016 22 Nov'16

  Consumer identity key to digital transformation

  Customer identity and access management has benefits for consumers and service providers alike, but is key to digital transformation, says KuppingerCole

• November 21, 2016 21 Nov'16

  Foot Locker to roll out ‘best fit’ recruitment software after productivity hike

  Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores

• November 17, 2016 17 Nov'16

  Telenor IoT strategy required core software change

  Norwegian telco is expanding its internet of things business, which packages all the components its customers require to offer IoT-based services

• November 16, 2016 16 Nov'16

  UK almost bottom of OECD pile for ICT investment

  The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP

• November 11, 2016 11 Nov'16

  24 cyber criminals arrested in Europol operation

  Romanian police arrest 24 members of a card skimming and cloning operation and identify 47 other suspects

• November 09, 2016 09 Nov'16

  Australia’s IFC Logistics virtualises storage to prevent further outages

  Australian logistics firm moved to virtualised storage through a managed service after a serious outage

• November 02, 2016 02 Nov'16

  Australia and New Zealand IT pros on bigger salaries than UK equivalents

  Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys

• October 26, 2016 26 Oct'16

  John Lewis chooses three retail tech startups to receive 2016 JLab funding

  Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot

• October 25, 2016 25 Oct'16

  How collaboration will feature in the future of digital supermarkets

  Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future?

• October 14, 2016 14 Oct'16

  Retail websites riddled with security holes, researchers warn

  Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites

• October 10, 2016 10 Oct'16

  More virtualisation to come in mature Australian market

  Australia has been hailed as a rapidly growing market for mobile virtualisation

• October 07, 2016 07 Oct'16

  Dunkin’ data – how one firm is going donuts for data analytics

  The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data

• October 04, 2016 04 Oct'16

  Demand rises for low-cost flash storage across Australia

  Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity

• October 04, 2016 04 Oct'16

  DDoS attacks consistent, relentless and costly, report shows

  The latest global DDoS report from Neustar underlines the importance of investing in appropriate defences as the high volume of attacks looks set to increase

• September 20, 2016 20 Sep'16

  Digital Catapult sets up London-wide IoT network

  The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases

• September 09, 2016 09 Sep'16

  CIO interview: Neil Pearce, Travis Perkins

  Retailer Travis Perkins’ largest IT transformation programme to date is a challenge CIO Neil Pearce is more than happy to take on

• September 05, 2016 05 Sep'16

  Mobile device use feeds card fraud in Asean region

  Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor.

• August 30, 2016 30 Aug'16

  Westpac bank launches Databank data protection service

  Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information

• August 26, 2016 26 Aug'16

  Law firms planning litigation market for GDPR

  Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal

• August 09, 2016 09 Aug'16

  PwC Australia uses gamification to teach cyber security lessons

  With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack

• July 21, 2016 21 Jul'16

  Mobile payments get Isaca’s security approval

  Mobile contactless payments enable three key security controls that make them more secure than physical and e-commerce payments, according to a report by Isaca

• July 19, 2016 19 Jul'16

  Case study: Rémy Cointreau boosts security and productivity

  Drinks firm Rémy Cointreau uses Centrify’s identity and mobile management to simplify security, improve business agility and reduce IT costs

• July 12, 2016 12 Jul'16

  IBM sets up security centre in Canberra

  IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap

• July 11, 2016 11 Jul'16

  Visa’s Dubai innovation centre to focus on digital payments

  Visa has opened a technology innovation centre in Dubai to focus on cashless payments

• July 11, 2016 11 Jul'16

  Outdated IT limits retail gains from customer data

  Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services