News

IT for retail and logistics

• October 08, 2015 08 Oct'15

  Samsung Pay isolated from LoopPay attack

  Hackers who compromised LoopPay’s computer systems had no access to Samsung Pay’s user data or other core information, says Samsung

• October 07, 2015 07 Oct'15

  Tesco decides to keep Dunnhumby after strategic review of business

  Supermarket giant Tesco has scrapped plans to sell analytics arm Dunnhumby after restructuring and analysing its assets

• October 07, 2015 07 Oct'15

  Internet of things is next step along Infiniti Red Bull’s F1 journey

  Formula 1 team Infiniti Red Bull Racing is beginning to explore the potential of the IoT as it makes ongoing improvements to its networking infrastructure with support from AT&T

• October 06, 2015 06 Oct'15

  Researchers find credential-stealing webmail server APT attack

  Security researchers have discovered a new and unique advanced persistent threat (APT) technique that involves a malicious module loaded onto a webmail server

• October 03, 2015 03 Oct'15

  What to consider when IT outsourcing contracts come up for renewal

  Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision

• October 02, 2015 02 Oct'15

  David Jones online customers hit by data breach

  Hackers have accessed the personal details of an unknown number of David Jones online customers, but the retailer says payment details and passwords are not affected

• September 29, 2015 29 Sep'15

  Two thirds of UK businesses never meet important customers

  British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology

• September 15, 2015 15 Sep'15

  Almost 30% of retailers use facial recognition technology to track consumers in store

  Retailers are using more technology in store to track customer behaviour, with the younger generation finding it useful for their shopping experience

• September 15, 2015 15 Sep'15

  Why insurer Axa is entering the retail e-commerce market

  Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business

• September 15, 2015 15 Sep'15

  Most DDoS attacks hiding something more sinister, Neustar warns

  Smaller DDoS attacks can be more dangerous than a powerful attack that knocks a company offline but does not install malware or steal data, warns Neustar

• September 11, 2015 11 Sep'15

  DD4BC cyber extortion gang adds social media to arsenal

  Cyber extortion gang DD4BC is using social media campaigns to garner more attention for its ability to create service disruptions by publicly embarrassing large organisations

• September 11, 2015 11 Sep'15

  Case study: French delivery company Chronopost looks to NoSQL for big data challenge

  French delivery company Chronopost is using open-source NoSQL systems to improve services and customer retention

• September 01, 2015 01 Sep'15

  DDoS attack on NCA highlights need to be prepared, says Barracuda Networks

  A Lizard Squad DDoS attack the NCA says is a fact of life highlights the need for organisations to be prepared, according to Barracuda Networks

• August 28, 2015 28 Aug'15

  Police arrest six UK teenagers for using DDoS cyber attack tool

  Police arrest six UK teenagers on suspicion of using a DDoS attack tool targeting a national newspaper, a school and online gaming companies and retailers

• August 26, 2015 26 Aug'15

  Many firms not getting to grips with third-party data security risk

  Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert

• August 26, 2015 26 Aug'15

  CIO interview: Elisabeth Stjernstoft, Apoteket

  When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation

• August 03, 2015 03 Aug'15

  Why the time is ripe for security behaviour analytics

  Recent months have seen an uptick in announcements by security suppliers around behavioural analytics, but what is driving this trend?

• July 24, 2015 24 Jul'15

  Contactless card fraud highlights need for 2FA

  A Which? report on contactless card fraud highlights the need for multi-factor authentication for payments, say security experts

• July 23, 2015 23 Jul'15

  Software project will save Ford tens of millions a year in car repair bills

  Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns

• July 14, 2015 14 Jul'15

  CIO interview: Mattias Forsberg, Systembolaget

  Systembolaget CIO Mattias Forsberg says IT and business need to have a relationship of co-operation and expects every successful IT project to include some pain

• July 09, 2015 09 Jul'15

  CIO interview: Lars Ruben Hansen, Rema 1000 Denmark and Reitan Distribution

  The CIO of supermarket chain Rema 1000 Denmark and wholesale company Reitan Distribution wants his staff to love coming to work

• July 08, 2015 08 Jul'15

  MtGox chief Mark Karpeles arrested for fraud

  Former chief Mark Karpeles is under arrest on suspicion of $1m fraud and involvement in the disappearance of 650,000 bitcoins

• July 07, 2015 07 Jul'15

  Dashlane bullish about the future despite LastPass hack

  Password management firm Dashlane is confident its business model will evolve and continue to be relevant even if passwords eventually disappear

• July 03, 2015 03 Jul'15

  Nordic retailers get physical to combat international digital giants

  Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce

• July 03, 2015 03 Jul'15

  Wi-Fi enhances guest experience and profitability for Belgian theme park

  Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities

• July 02, 2015 02 Jul'15

  TNT continues outsourcing push

  TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture

• June 25, 2015 25 Jun'15

  Case study: Model railway company Hornby overhauls payments with Braintree

  Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year

• June 24, 2015 24 Jun'15

  Waitrose uses ServiceNow for business continuity planning

  Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain

• June 19, 2015 19 Jun'15

  Legacy systems holding back 90% of businesses

  Most businesses are being held back from making digital advances by their reliance on legacy applications

• June 16, 2015 16 Jun'15

  CIO interview: Alan Jensen, Dansk Supermarked

  Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together

• June 12, 2015 12 Jun'15

  Government preparing to let private sector companies use its Verify identity scheme

  The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme

• June 09, 2015 09 Jun'15

  Boots cuts 700 jobs in bid to restructure and improve tech

  Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations

• June 09, 2015 09 Jun'15

  Case study: What the enterprise can learn from Etsy's DevOps strategy

  Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture

• June 08, 2015 08 Jun'15

  John Lewis incubator sees first round of second-year pitches

  More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator

• June 03, 2015 03 Jun'15

  Sourcing must adapt to digital business goals, says Gartner

  Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner

• May 29, 2015 29 May'15

  Top six enterprise IT priorities in the Nordics

  The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation

• May 22, 2015 22 May'15

  Researchers raise privacy concerns about Bluetooth Low Energy devices

  Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology

• May 13, 2015 13 May'15

  Retailers still not delivering omni-channel experience, says Accenture

  Research by Accenture finds customers think retailers could provide a more unified approach across all platforms

• May 06, 2015 06 May'15

  CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser

  Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues

• May 01, 2015 01 May'15

  Home Retail Group grows profits 15% with mobile and online channels

  Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit

• April 30, 2015 30 Apr'15

  IoT benefits and privacy not mutually exclusive, says industry expert

  It is possible to mitigate the privacy and security risks of the internet of things (IoT) without losing its benefits, according to an industry expert

• April 29, 2015 29 Apr'15

  Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution

  The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems

• April 20, 2015 20 Apr'15

  Post Office failed to investigate account shortfalls before legal action, report claims

  Post Office too quick to take legal action against subpostmasters, finds independent report

• April 16, 2015 16 Apr'15

  Pure e-commerce approach does not work for every retailer

  Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway

• April 16, 2015 16 Apr'15

  Retailers should think of consumers as “omni-customers”, says OVS Spa

  Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa

• March 31, 2015 31 Mar'15

  DDoS losses potentially £100k an hour, survey shows

  DDoS attacks could expose 40% of businesses to losses of £100,000 or more an hour at peak times, a survey shows

• March 19, 2015 19 Mar'15

  Holland & Barrett outsources data handling to ITC Infotech

  IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information

• March 19, 2015 19 Mar'15

  Target agrees to $10m breach compensation

  US retailer Target has agreed to a $10m compensation package for victims of its 2013 data breach

• March 06, 2015 06 Mar'15

  Sharing Economy UK launched to champion digital businesses

  New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar

• February 24, 2015 24 Feb'15

  UK consumers lack confidence in data protection, study finds

  UK consumers do not believe businesses or governments do enough to protect their data, according to to Symantec’s State of Privacy report