News
IT for retail and logistics
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May 22, 2015
22
May'15
Researchers raise privacy concerns about Bluetooth Low Energy devices
Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology
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May 13, 2015
13
May'15
Retailers still not delivering omni-channel experience, says Accenture
Research by Accenture finds customers think retailers could provide a more unified approach across all platforms
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May 06, 2015
06
May'15
CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser
Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues
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May 01, 2015
01
May'15
Home Retail Group grows profits 15% with mobile and online channels
Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit
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April 30, 2015
30
Apr'15
IoT benefits and privacy not mutually exclusive, says industry expert
It is possible to mitigate the privacy and security risks of the internet of things (IoT) without losing its benefits, according to an industry expert
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April 29, 2015
29
Apr'15
Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution
The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems
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April 20, 2015
20
Apr'15
Post Office failed to investigate account shortfalls before legal action, report claims
Post Office too quick to take legal action against subpostmasters, finds independent report
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April 16, 2015
16
Apr'15
Pure e-commerce approach does not work for every retailer
Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway
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April 16, 2015
16
Apr'15
Retailers should think of consumers as “omni-customers”, says OVS Spa
Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa
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March 31, 2015
31
Mar'15
DDoS losses potentially £100k an hour, survey shows
DDoS attacks could expose 40% of businesses to losses of £100,000 or more an hour at peak times, a survey shows
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March 19, 2015
19
Mar'15
Holland & Barrett outsources data handling to ITC Infotech
IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information
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March 19, 2015
19
Mar'15
Target agrees to $10m breach compensation
US retailer Target has agreed to a $10m compensation package for victims of its 2013 data breach
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March 06, 2015
06
Mar'15
Sharing Economy UK launched to champion digital businesses
New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar
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February 24, 2015
24
Feb'15
UK consumers lack confidence in data protection, study finds
UK consumers do not believe businesses or governments do enough to protect their data, according to to Symantec’s State of Privacy report
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February 19, 2015
19
Feb'15
CIO interview: Paul Coby, IT director, John Lewis Partnership
Technology is an essential ingredient to the success of John Lewis, and the retailer is ploughing £100m into IT initiatives in 2015
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February 09, 2015
09
Feb'15
The more IT changes, the more technology issues remain the same
In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little
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February 04, 2015
04
Feb'15
IoT could be key to farming, says Beecham Research
The internet of things could be key to the farming industry meeting the challenge of increasing food production by 70% by 2050, says report
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February 04, 2015
04
Feb'15
Tesco Bank suffers computer problems
Tesco Bank customers are the latest to suffer as a result of IT problems
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February 03, 2015
03
Feb'15
Post Office CIO would talk to any subpostmaster about IT problems, promises CEO
The CEO of the Post Office defended the organisation’s support for users of its accounting system in a select committee inquiry into alleged problems
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January 27, 2015
27
Jan'15
Harrods invests in digital to entice customers
Harrods is investing in digital screen and publishing technologies to engage with its customers
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January 22, 2015
22
Jan'15
Developing software for smartwatches - how Hailo approached the problem
One of the developers for black cab booking app Hailo talks about the challenges of developing for wearables such as smartwatches
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January 21, 2015
21
Jan'15
Cancer Research UK trials contactless donations
Cancer Research UK installs four smart charity shop windows to enable contactless donations
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January 21, 2015
21
Jan'15
MPs force inquiry into Post Office subpostmaster mediation scheme
MPs force inquiry into Post Office scheme to redress grievances of subpostmasters claiming to have been wrongly punished for false accounting
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January 15, 2015
15
Jan'15
Supplier relationship management lessons from the car industry
IT can learn a lot from the car industry, which has transformed supplier relationship management
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January 14, 2015
14
Jan'15
Tesco embarks on image recognition technology for product placement
Tesco is looking to pilot image recognition software to improve product placement in its stores
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January 13, 2015
13
Jan'15
Technology should complement traditional merchandising, says Hershey’s
Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale
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January 13, 2015
13
Jan'15
Levi Strauss & Co thinks mobile first
Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy
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January 13, 2015
13
Jan'15
Obama calls for single US data breach notification law
The US president is calling for a single US data breach notification law as part of proposed legislation to improve data security
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January 13, 2015
13
Jan'15
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service
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December 24, 2014
24
Dec'14
Quiksilver expands e-commerce and sees 65% increase in revenue
Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform
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December 23, 2014
23
Dec'14
Why are retailers breaking online delivery promises?
The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers
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December 22, 2014
22
Dec'14
Top 10 CIO interviews of 2014
The top technology chiefs in the UK shared their opinions and experiences of modern IT leadership
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December 08, 2014
08
Dec'14
M&S turns to predictive analytics to keep shelves stocked over Christmas
Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas.
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December 03, 2014
03
Dec'14
UKtech50 2014 - The most influential people in UK IT
Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT
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December 03, 2014
03
Dec'14
CIO Interview: Dustan Steer, IT director, Ted Baker
Dustan Steer, IT director for clothes brand Ted Baker, talks about upgrading the company's enterprise resource planning system
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November 19, 2014
19
Nov'14
Asda opens technology centre in Leeds
Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers
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November 12, 2014
12
Nov'14
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk
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November 07, 2014
07
Nov'14
Home Depot traces credit card data hack to supplier compromise
US retailer Home Depot reveals its recent data breach was linked to a compromised supplier’s credentials
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October 24, 2014
24
Oct'14
Amazon reports tough quarter despite sales increase
Amazon reported a 20% year-on-year increase in third-quarter sales to $20.58bn, but also posted a net loss of $437m
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October 22, 2014
22
Oct'14
Firms lack technology for workforce of the future
European businesses will rely increasingly on freelance, geographically dispersed employees as they vie to attract the top skills to their organisations over the next 5 years.
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October 21, 2014
21
Oct'14
US retailer Staples investigates possible data breach
US retailer Staples confirms it is investigating a possible credit and debit card breach
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October 16, 2014
16
Oct'14
UK is prime target for cyber attacks, says FireEye
The UK has been greatest target of advanced cyber attacks in Europe, the Middle East or Africa in the first half of 2014, report shows
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October 15, 2014
15
Oct'14
B&Q launches online kitchen planning and design tool
The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online
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October 13, 2014
13
Oct'14
Cybercrime fighters to target kingpins, says top EU cyber cop
International cybercrime fighters are to focus on the relatively small number of top malware producers, says Europe's top cyber cop
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October 10, 2014
10
Oct'14
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle
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October 07, 2014
07
Oct'14
Timberland focuses on online customer experience
After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience
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October 07, 2014
07
Oct'14
L’Oreal aligns technology with the business to work faster
L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile
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October 07, 2014
07
Oct'14
Mothercare uses mobile to engage with customers, not just to sell
Mothercare is continuing to use mobile to improve customer service and engage with users
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October 01, 2014
01
Oct'14
European firms far from ready for new data rules, study shows
As European authorities aim to ratify revised data protection rules by 2015, many firms have a lot to do to comply
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September 30, 2014
30
Sep'14
Oracle OpenWorld 2014: Toms expands global e-commerce
Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience