News

IT for retail and logistics

• June 12, 2017 12 Jun'17

  Wickes customers hit by ‘system-wide’ online ordering problems

  Computer Weekly understands a “system-wide” issue is affecting the home improvement firm's online delivery bookings, as well as its click-and-collect services

• June 08, 2017 08 Jun'17

  Smart farming, IoT only way to feed growing population, says Beecham report

  A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population

• June 02, 2017 02 Jun'17

  GDPR about change management, says startup DPO

  There are threats and risks associated with the GDPR, but one data protection officer believes organisations should focus on the business opportunities instead

• May 31, 2017 31 May'17

  WannaCry shows validity of risk-based security, says RSA head

  WannaCry and other recent cyber attacks underline the importance of adopting a risk-based approach to security, says RSA president

• May 31, 2017 31 May'17

  Hundreds of sub-postmasters have applied to join IT-related legal action since March

  The number of sub-postmasters who claim to have suffered as a result of a faulty Post Office IT system has reached 1,300

• May 31, 2017 31 May'17

  Norwegian bakery chain gets the taste of mobile reporting

  Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies

• May 30, 2017 30 May'17

  Taiwan’s OwlTing taps blockchain to improve food safety

  The e-commerce company is using blockchain technology to provide consumers with greater transparency on food sources and production processes

• May 25, 2017 25 May'17

  Finding customer data is big hurdle to meeting GDPR right to erasure

  Global organisations do not know where customer data is stored and use unreliable data removal methods to erase content, a study shows

• May 15, 2017 15 May'17

  Toys R Us introduces tablets for store staff

  Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience

• May 11, 2017 11 May'17

  Tech packages to help Singapore SMEs go digital

  Small and medium-sized enterprises in Singapore can now take advantage of a slew of pre-approved IT products to stay competitive

• May 11, 2017 11 May'17

  Made.com trialling real-time chat for customer advice

  Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions

• May 10, 2017 10 May'17

  Nordic region competes for datacentre dominance

  The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows

• May 10, 2017 10 May'17

  Blockchain economy on the horizon

  Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts

• May 09, 2017 09 May'17

  Highly skilled professionals at risk of being replaced by computers

  Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner

• May 09, 2017 09 May'17

  Large UK businesses increasingly want CEOs to have IT background

  More large businesses in the UK want a CEO that has a good understanding of IT

• May 03, 2017 03 May'17

  Mayor of London seeks chief digital officer

  Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London

• May 02, 2017 02 May'17

  IT outsourcing going strong in the Nordics

  IT outsourcing is popular among companies in the Nordic region, but the market is changing

• April 27, 2017 27 Apr'17

  Forge ahead with GDPR, says ICO

  UK organisations cannot afford to lose the public’s trust in their ability to safeguard personal data and should be working to ensure they have that capability, says the Information Commissioner’s Office

• April 27, 2017 27 Apr'17

  Case study: Specsavers furthers digital transformation with single customer view

  UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view

• April 24, 2017 24 Apr'17

  Criminal Courts Review Commission appoints forensic accountants for Post Office IT system cases

  Investigation into claims of miscarriages of justice in relation to a Post Office accounting system has appointed a forensic accountant firm

• April 18, 2017 18 Apr'17

  Kone brings elevator maintenance online with IBM Watson and Salesforce

  Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff

• April 11, 2017 11 Apr'17

  ‘Can do’ attitude of DevOps teams is driving cloud-first strategies

  The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role

• April 10, 2017 10 Apr'17

  IAM a core building block for GDPR compliance

  Identity and access management is key to enabling organisations to become compliant with the GDPR, increase security and improve customer relationships, according to a senior analyst at KuppingerCole

• April 10, 2017 10 Apr'17

  The Graze journey: from pureplay to multi-channel

  Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher

• April 10, 2017 10 Apr'17

  Customer expectation is biggest problem for retail, says panel

  As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts

• April 07, 2017 07 Apr'17

  How Game used data to transform store experience and drive personalisation

  Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store

• April 06, 2017 06 Apr'17

  Telenor launches IoT pilot in Norway

  Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services

• April 06, 2017 06 Apr'17

  Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things

  Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices

• April 04, 2017 04 Apr'17

  Chinese hacking group targeted firms through IT MSPs

  Security researchers have uncovered a China-based cyber espionage campaign that targeted IT services firms and their customers, underlining the need for supply chain security

• April 03, 2017 03 Apr'17

  Less than 8% of retailers respond to customer queries across all channels

  The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer

• March 29, 2017 29 Mar'17

  Are ethical questions holding back AI in France?

  France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics

• March 28, 2017 28 Mar'17

  Threats grow in Saudi Arabia’s cyber sector

  Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime?

• March 13, 2017 13 Mar'17

  Danish shipping company uses blockchain in IBM partnership

  Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world

• March 10, 2017 10 Mar'17

  Singapore’s maritime sector facing talent shortages in big data

  The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies

• March 08, 2017 08 Mar'17

  Case study: Tamer Group boosts bandwidth and network connectivity

  Saudi Arabian firm chooses point-to-point wireless to ensure it provides the connectivity required for a fast-growing business

• March 07, 2017 07 Mar'17

  Retail industry steps up the fight against rising cyber threats

  UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats

• March 06, 2017 06 Mar'17

  3D printing gets serious in the Netherlands

  3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings

• March 01, 2017 01 Mar'17

  Alibaba runs academy to find future e-commerce leaders

  Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape

• February 27, 2017 27 Feb'17

  Hundreds more sub-postmasters apply to join group action against Post Office

  Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team

• February 17, 2017 17 Feb'17

  HPE services and CSC to become DXC Technology

  The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions

• February 15, 2017 15 Feb'17

  RSAC17: Infosec pros must help create business-driven security, says RSA CTO

  The inability to draw connections between security details and business metrics is one of the biggest challenges facing most companies, according to RSA CTO Zulfikar Ramzan

• February 13, 2017 13 Feb'17

  Autodata turns to big data to predict vehicle failures

  Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies

• February 08, 2017 08 Feb'17

  NHS websites defaced by Tunisian Islamist hacktivists

  Another series of pro-Islamic State hacktivist attacks on NHS websites has underlined the need to harden websites and keep software up to date as attackers exploit a vulnerability in WordPress

• February 07, 2017 07 Feb'17

  Middle East and North Africa public cloud spend to hit $2bn by 2020

  Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase

• February 07, 2017 07 Feb'17

  Just Eat uses startup accelerator to stay ahead in foodtech

  Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem

• February 06, 2017 06 Feb'17

  McDonald’s in Saudi Arabia to support growth with SAP

  Fast food chain is using SAP software to help it better understand its customers and operations

• February 03, 2017 03 Feb'17

  CIO interview: Adam Gerrard, Yodel

  Parcel delivery firm has seen significant business improvements from a digital transformation programme and replacement of legacy IT systems

• February 01, 2017 01 Feb'17

  CIO interview: Alex Alexander, Yoox Net-a-Porter Group

  It is not always the catwalk where the biggest trends in fashion take place. Tech is driving fashion today, says CIO Alex Alexander

• February 01, 2017 01 Feb'17

  Finnish city takes €10bn leap into digitisation

  Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone

• January 31, 2017 31 Jan'17

  Retail tech training – an opportunity to drive employee retention?

  A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff?