News

IT for retail and logistics

June 02, 2020 02 Jun'20
Subpostmasters to force scrutiny of government’s role in Post Office IT scandal

The government's role in the Post Office Horizon IT scandal could soon be put under the microscope as subpostmasters take their complaints to the Parliamentary Ombudsman
June 01, 2020 01 Jun'20
Employees must be consulted on technologies monitoring the return to work

Experts say the workforce must be ‘in the room’ and given a meaningful say about technologies introduced to monitor their return to work following the Covid-19 pandemic
June 01, 2020 01 Jun'20
How Saudi Arabia is using cloud to navigate the Covid-19 downturn

Organisations in Saudi Arabia are using cloud computing services to help them navigate challenges caused by the coronavirus pandemic
May 27, 2020 27 May'20
Subpostmasters crowdfund for justice in IT scandal

Campaign group calls for public support to help potential victims of Post Office Horizon IT scandal

May 26, 2020 26 May'20
900 more criminal prosecutions of subpostmasters could be unsafe because of IT failures

Post Office re-examines hundreds of prosecutions that could have resulted from faults in Horizon IT system
May 21, 2020 21 May'20
Coronavirus: Dutch work on XR technology shows promise in pandemic scenario

Netherlands leads the way in the development of extended reality technology, which could prove its value in a crisis such as Covid-19
May 19, 2020 19 May'20
Post Office executive who tried to mislead judge in Horizon trial leaves via back door

Angela van den Bogerd leaves position as Post Office director quietly, despite many years of service
May 14, 2020 14 May'20
Coronavirus: Asos launches See My Fit to replace model photoshoots

Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them
May 12, 2020 12 May'20
Cobots: From Robbie to Armar-6

In science fiction, robots work alongside people. Ocado Technology recently unveiled Armar-6, a robot that takes this concept a step closer to reality
May 11, 2020 11 May'20
Pitney Bowes hit by Maze in second ransomware attack in a year

Shipping services firm falls victim to Maze ransomware just seven months after a previous major attack

May 07, 2020 07 May'20
Finland’s postal service targets new revenue streams through digitisation

Posti plans to use the new SisuID digital authentication method to accelerate business growth and opportunities
May 06, 2020 06 May'20
Armar-6 shows how helper robots can work in Ocado warehouses

Collaborative robot is the result of the five-year SecondHands project with academia to develop a robot that can support human workers
May 06, 2020 06 May'20
End-users failing to protect themselves online

Remote workers and stuck-at-home consumers are taking silly risks with their security during the coronavirus pandemic, according to a report
May 05, 2020 05 May'20
Pizza Hut optimises pizza delivery platform during lockdown with data analytics

Pizza Hut Digital Ventures has been improving the company’s e-commerce performance before and during the coronavirus crisis
May 05, 2020 05 May'20
AWS vice-president quits over firing of Covid-19 whistleblowers

Amazon’s dismissal of workers striking over unsafe working conditions during the coronavirus pandemic has caused AWS vice-president Tim Bray to quit in protest
May 01, 2020 01 May'20
No going back to packed workplaces after Covid-19

A recent project by IT service providers outlines how, in a post-coronavirus world, businesses like Barclays Bank will reduce their reliance on skyscrapers packed with people
May 01, 2020 01 May'20
Subpostmasters receive their ‘inadequate’ damages over Horizon IT scandal

Subpostmasters who had their lives ruined by the Post Office’s faulty IT system have received their damages after a High Court victory
April 29, 2020 29 Apr'20
Coronavirus: Cash use plummets during UK lockdown

Consumers are switching to digital payment methods amid the current global pandemic crisis
April 29, 2020 29 Apr'20
Retail must weigh up high street versus online investments after coronavirus lockdown

Larger retailers that have a significant online presence will need to decide whether to innovate on the web or on the high street
April 29, 2020 29 Apr'20
Coronavirus: Call for extension to European payment security standard deadline

Payment processors across Europe want more time to meet the SCA payment security standard
April 28, 2020 28 Apr'20
Met Police assessing evidence of potential perjury in Post Office IT trials

Force examines information about evidence given in court by Fujitsu staff on the Horizon IT system before deciding whether to investigate further
April 24, 2020 24 Apr'20
How likely are IT service providers to offer discounts in an unprecedented global recession?

As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome?
April 22, 2020 22 Apr'20
Amazon’s Whole Foods uses heat mapping to track unionisation efforts

Whole Foods is using mapping technology to predict where strikes or union activity will happen, but organisers can use similar tools for the inverse of bolstering their actions too
April 20, 2020 20 Apr'20
Dutch organisations address business email compromise fraud

Public-private partnership in the Netherlands works to break the chains used by fraudsters to carry out BEC attacks
April 16, 2020 16 Apr'20
Coronavirus: Cyber attacks on banks seen spiking, says Carbon Black

VMware’s Carbon Black observes a spike in cyber attacks on financial services organisations
April 09, 2020 09 Apr'20
Coronavirus: Amazon warehouse workers strike over concerns about workplace safety and protections

Online retail giant Amazon has been hit by a wave of strikes as workers protest against ‘unsafe working conditions’ and ‘corporate inaction’ during the pandemic
April 08, 2020 08 Apr'20
Coronavirus: McAfee unearths dark web blood bank

Cyber criminals are selling fake goods and running scams on online marketplaces during the Covid-19 pandemic. Don’t be taken in
April 08, 2020 08 Apr'20
What next for subpostmasters’ miscarriage of justice appeals?

Computer Weekly looks at the next stages in the process to clear the names of subpostmasters wrongly prosecuted for the crimes of theft and false accounting
April 06, 2020 06 Apr'20
BA and Marriott get GDPR fine reprieve

Both British Airways and Marriott International have had their General Data Protection Regulation fines deferred until later in 2020
April 02, 2020 02 Apr'20
Coronavirus: Magecart attacks on online retailers jump 20%

RiskIQ researchers have observed a sharp uptick in Magecart credit card attacks, driven by increased traffic to online retailers during the coronavirus pandemic
April 02, 2020 02 Apr'20
What the Court of Appeal referrals mean to those who campaigned for justice for subpostmasters

Former subpostmasters and their supporters describe their feelings after their appeals against convictions – some of which are nearly 20 years old – get sent to the Court of Appeal
April 02, 2020 02 Apr'20
Morrisons appeal success is cold comfort for enterprises

The success of Morrisons’ appeal against judgments that it should be held vicariously liable for an insider data breach will be welcomed by businesses, but may be of limited comfort to them
April 01, 2020 01 Apr'20
Air industry eyes £300m savings through blockchain for cargo efficiency

Air transport alliance tests use of blockchain to transform the multibillion-pound industry that manages air cargo transportation
April 01, 2020 01 Apr'20
Morrisons not liable for 2014 data breach, says Supreme Court

Court allows supermarket chain’s appeal against judgments holding it liable for a 2014 insider data breach, saying previous rulings misunderstood the concept of vicarious liability
March 31, 2020 31 Mar'20
Gartner: Top-performing companies understand CX

Those businesses that measure customer experience, either through surveys, real-time analytics or the use of artificial intelligence, are more profitable
March 27, 2020 27 Mar'20
How subpostmasters made legal history with biggest referral of potential miscarriages of justice

Subpostmasters seeking redress of prosecutions at the hands of an IT system force the biggest ever UK referral of cases of potential miscarriages of justice to the Court of Appeal
March 26, 2020 26 Mar'20
Tupperware fixes hacked site, but questions remain over response

Kitchenware brand removes active digital credit card skimmer from its website and insists it takes security seriously despite ignoring repeated attempts to contact it
March 26, 2020 26 Mar'20
Subpostmaster prosecutions to be considered by Court of Appeal for miscarriages of justice

The Criminal Cases Review Commission is referring 39 subpostmaster prosecutions to the Court of Appeal to review for possible miscarriages of justice, with further analysis on 22 more cases ongoing
March 25, 2020 25 Mar'20
Kitchenware brand Tupperware is ignoring hacked website

Website has been hacked in a targeted cyber attack, and the dangerous vulnerability has not been addressed
March 25, 2020 25 Mar'20
Smartbox move to Nutanix HCI a catalyst for IT team revamp

Gift supplier reorganises IT team structures as Nutanix hyper-converged infrastructure helps sweep away legacy architecture for hybrid cloud and containerised operations
March 25, 2020 25 Mar'20
Coronavirus: Amazon and eBay failing to stop profiteers, says Which?

Despite promises by both Amazon Marketplace and eBay to crack down on coronavirus-profiteering, a Which? investigation has found plenty of sellers charging inflated prices for goods such as hand sanitiser
March 25, 2020 25 Mar'20
Meeting reviewing subpostmaster applications to appeal criminal prosecutions moves into second day

The Criminal Cases Review Commission has extended a meeting considering subpostmaster applications to appeal criminal convictions resulting from a faulty Post Office IT system
March 24, 2020 24 Mar'20
Coronavirus: Contactless spending limit increased to fight pandemic

Banking and financial services trade body UK Finance to increase spending limit for contactless payments to £45 from the start of April
March 23, 2020 23 Mar'20
Coronavirus: uncertainty for online retailers as some slump and others surge

Online retailers face uncertainty as the Covid-19 coronavirus forces change in consumer shopping habits
March 23, 2020 23 Mar'20
Coronavirus: Post Office postpones subpostmaster compensation scheme amid Covid-19 crisis

Scheme to compensate subpostmasters who suffered because of computer errors in the Post Office’s Horizon system is delayed
March 23, 2020 23 Mar'20
Coronavirus prompts cross-industry collaboration from datacentre operators to keep UK online

TechUK positioning document reveals datacentre operators are putting their competitive differences aside to share best practice on how to keep staff safe and keep the UK online during the coronavirus outbreak
March 23, 2020 23 Mar'20
Coronavirus: CCRC uses Microsoft Teams to consider subpostmaster appeals

Criminal Cases Review Commission to use Microsoft Teams to ensure review of subpostmaster prosecutions is held on time
March 20, 2020 20 Mar'20
MP warns minister not to parrot civil servants’ lines on Post Office IT scandal

MP Kevan Jones has warned a government minister not to repeat the mistakes of predecessors in relation to the Post Office Horizon IT scandal
March 18, 2020 18 Mar'20
Ocado pulls website amid coronavirus shopping frenzy

Ocado has closed its website and will not take any new orders for several days thanks to sheer volume of traffic
March 18, 2020 18 Mar'20
Post Office executives used ‘grotesque predatory capitalism’ throughout Horizon IT scandal

Labour MP Karl Turner tells Computer Weekly that the Post Office Horizon scandal is the most grotesque version of predatory capitalism he has ever seen