News

IT for retail and logistics

• July 24, 2015 24 Jul'15

  Contactless card fraud highlights need for 2FA

  A Which? report on contactless card fraud highlights the need for multi-factor authentication for payments, say security experts

• July 23, 2015 23 Jul'15

  Software project will save Ford tens of millions a year in car repair bills

  Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns

• July 14, 2015 14 Jul'15

  CIO interview: Mattias Forsberg, Systembolaget

  Systembolaget CIO Mattias Forsberg says IT and business need to have a relationship of co-operation and expects every successful IT project to include some pain

• July 09, 2015 09 Jul'15

  CIO interview: Lars Ruben Hansen, Rema 1000 Denmark and Reitan Distribution

  The CIO of supermarket chain Rema 1000 Denmark and wholesale company Reitan Distribution wants his staff to love coming to work

• July 08, 2015 08 Jul'15

  MtGox chief Mark Karpeles arrested for fraud

  Former chief Mark Karpeles is under arrest on suspicion of $1m fraud and involvement in the disappearance of 650,000 bitcoins

• July 07, 2015 07 Jul'15

  Dashlane bullish about the future despite LastPass hack

  Password management firm Dashlane is confident its business model will evolve and continue to be relevant even if passwords eventually disappear

• July 03, 2015 03 Jul'15

  Nordic retailers get physical to combat international digital giants

  Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce

• July 03, 2015 03 Jul'15

  Wi-Fi enhances guest experience and profitability for Belgian theme park

  Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities

• July 02, 2015 02 Jul'15

  TNT continues outsourcing push

  TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture

• June 25, 2015 25 Jun'15

  Case study: Model railway company Hornby overhauls payments with Braintree

  Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year

• June 24, 2015 24 Jun'15

  Waitrose uses ServiceNow for business continuity planning

  Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain

• June 19, 2015 19 Jun'15

  Legacy systems holding back 90% of businesses

  Most businesses are being held back from making digital advances by their reliance on legacy applications

• June 16, 2015 16 Jun'15

  CIO interview: Alan Jensen, Dansk Supermarked

  Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together

• June 12, 2015 12 Jun'15

  Government preparing to let private sector companies use its Verify identity scheme

  The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme

• June 09, 2015 09 Jun'15

  Boots cuts 700 jobs in bid to restructure and improve tech

  Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations

• June 09, 2015 09 Jun'15

  Case study: What the enterprise can learn from Etsy's DevOps strategy

  Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture

• June 08, 2015 08 Jun'15

  John Lewis incubator sees first round of second-year pitches

  More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator

• June 03, 2015 03 Jun'15

  Sourcing must adapt to digital business goals, says Gartner

  Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner

• May 29, 2015 29 May'15

  Top six enterprise IT priorities in the Nordics

  The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation

• May 22, 2015 22 May'15

  Researchers raise privacy concerns about Bluetooth Low Energy devices

  Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology

• May 13, 2015 13 May'15

  Retailers still not delivering omni-channel experience, says Accenture

  Research by Accenture finds customers think retailers could provide a more unified approach across all platforms

• May 06, 2015 06 May'15

  CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser

  Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues

• May 01, 2015 01 May'15

  Home Retail Group grows profits 15% with mobile and online channels

  Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit

• April 30, 2015 30 Apr'15

  IoT benefits and privacy not mutually exclusive, says industry expert

  It is possible to mitigate the privacy and security risks of the internet of things (IoT) without losing its benefits, according to an industry expert

• April 29, 2015 29 Apr'15

  Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution

  The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems

• April 20, 2015 20 Apr'15

  Post Office failed to investigate account shortfalls before legal action, report claims

  Post Office too quick to take legal action against subpostmasters, finds independent report

• April 16, 2015 16 Apr'15

  Pure e-commerce approach does not work for every retailer

  Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway

• April 16, 2015 16 Apr'15

  Retailers should think of consumers as “omni-customers”, says OVS Spa

  Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa

• March 31, 2015 31 Mar'15

  DDoS losses potentially £100k an hour, survey shows

  DDoS attacks could expose 40% of businesses to losses of £100,000 or more an hour at peak times, a survey shows

• March 19, 2015 19 Mar'15

  Holland & Barrett outsources data handling to ITC Infotech

  IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information

• March 19, 2015 19 Mar'15

  Target agrees to $10m breach compensation

  US retailer Target has agreed to a $10m compensation package for victims of its 2013 data breach

• March 06, 2015 06 Mar'15

  Sharing Economy UK launched to champion digital businesses

  New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar

• February 24, 2015 24 Feb'15

  UK consumers lack confidence in data protection, study finds

  UK consumers do not believe businesses or governments do enough to protect their data, according to to Symantec’s State of Privacy report

• February 19, 2015 19 Feb'15

  CIO interview: Paul Coby, IT director, John Lewis Partnership

  Technology is an essential ingredient to the success of John Lewis, and the retailer is ploughing £100m into IT initiatives in 2015

• February 09, 2015 09 Feb'15

  The more IT changes, the more technology issues remain the same

  In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little

• February 04, 2015 04 Feb'15

  IoT could be key to farming, says Beecham Research

  The internet of things could be key to the farming industry meeting the challenge of increasing food production by 70% by 2050, says report

• February 04, 2015 04 Feb'15

  Tesco Bank suffers computer problems

  Tesco Bank customers are the latest to suffer as a result of IT problems

• February 03, 2015 03 Feb'15

  Post Office CIO would talk to any subpostmaster about IT problems, promises CEO

  The CEO of the Post Office defended the organisation’s support for users of its accounting system in a select committee inquiry into alleged problems

• January 27, 2015 27 Jan'15

  Harrods invests in digital to entice customers

  Harrods is investing in digital screen and publishing technologies to engage with its customers

• January 22, 2015 22 Jan'15

  Developing software for smartwatches - how Hailo approached the problem

  One of the developers for black cab booking app Hailo talks about the challenges of developing for wearables such as smartwatches

• January 21, 2015 21 Jan'15

  Cancer Research UK trials contactless donations

  Cancer Research UK installs four smart charity shop windows to enable contactless donations

• January 21, 2015 21 Jan'15

  MPs force inquiry into Post Office subpostmaster mediation scheme

  MPs force inquiry into Post Office scheme to redress grievances of subpostmasters claiming to have been wrongly punished for false accounting

• January 15, 2015 15 Jan'15

  Supplier relationship management lessons from the car industry

  IT can learn a lot from the car industry, which has transformed supplier relationship management

• January 14, 2015 14 Jan'15

  Tesco embarks on image recognition technology for product placement

  Tesco is looking to pilot image recognition software to improve product placement in its stores

• January 13, 2015 13 Jan'15

  Technology should complement traditional merchandising, says Hershey’s

  Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale

• January 13, 2015 13 Jan'15

  Levi Strauss & Co thinks mobile first

  Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy

• January 13, 2015 13 Jan'15

  Obama calls for single US data breach notification law

  The US president is calling for a single US data breach notification law as part of proposed legislation to improve data security

• January 13, 2015 13 Jan'15

  John Lewis to trial location technology for click and collect

  John Lewis plans to trial a micro-location technology to improve its click and collect service

• December 24, 2014 24 Dec'14

  Quiksilver expands e-commerce and sees 65% increase in revenue

  Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform

• December 23, 2014 23 Dec'14

  Why are retailers breaking online delivery promises?

  The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers