News

Enterprise software

• October 30, 2024 30 Oct'24

  How FPT Software is expanding its footprint in APAC

  Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market

• October 29, 2024 29 Oct'24

  Tata Consultancy Services to deliver Irish pension scheme

  Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win

• October 29, 2024 29 Oct'24

  Advanced use of IT observability speeds up problem resolution

  Organisations with a mature IT observability practice can resolve problems far quicker than those just starting out

• October 28, 2024 28 Oct'24

  Tokyo University of Science sets pace in neural networks on edge IoT

  Researchers in educational establishment propose a novel magnetic random access memory-based architecture that uses spintronics to realise smaller, more efficient AI-capable circuits for internet of things

• October 28, 2024 28 Oct'24

  Russian Linux kernel maintainers blocked

  To ensure compliance, the Linux kernel will no longer allow Russian software developers to work on maintaining the codebase

• October 28, 2024 28 Oct'24

  Who is the subject of the Post Office’s Project Tiger investigation?

  The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings

• October 28, 2024 28 Oct'24

  Inside Google Cloud’s secure AI framework

  Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI

• October 28, 2024 28 Oct'24

  How Manulife is empowering sales and call centre agents with AI

  Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes

• October 25, 2024 25 Oct'24

  Zoom launches version 2.0 of AI Companion

  Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections

• October 25, 2024 25 Oct'24

  Lords committee warns about risks of the UK losing its EU data adequacy

  The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal ...

• October 25, 2024 25 Oct'24

  Cisco looks to transform customer experiences with Webex AI Agent

  Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers

• October 24, 2024 24 Oct'24

  Government ‘urged’ to overturn all convictions based on Post Office Capture

  Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data

• October 24, 2024 24 Oct'24

  Prudential taps AI to improve health insurance experience

  Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes

• October 24, 2024 24 Oct'24

  Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO

  Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development

• October 24, 2024 24 Oct'24

  AI drives more Ethernet, everywhere

  Study from test and assurance services provider reveals ‘unprecedented’ demand and innovation for what is said to be Ethernet’s biggest transformation in decades

• October 24, 2024 24 Oct'24

  Nvidia deepens investment in India’s AI ecosystem

  Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals

• October 23, 2024 23 Oct'24

  Interview: Why Java is the future of cloud applications

  The CEO of Azul speaks to Computer Weekly about Java’s performance and its ability to run on different server chips in the datacentre

• October 23, 2024 23 Oct'24

  How AI helps junior programmers and senior managers

  Many believe artificial intelligence will not replace human software developers but will instead offer a way to help coders deliver software more easily

• October 23, 2024 23 Oct'24

  Federation requests government investigation into third Post Office branch system

  Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 23, 2024 23 Oct'24

  Snapdragon Summit 2024: Qualcomm gains mileage with automotive offer

  Qualcomm accelerates automotive offering designed to drive success with leading OEMs such as GM, BMW, Li Auto and Mercedes as cars become new computing space

• October 22, 2024 22 Oct'24

  Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal

  The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change

• October 22, 2024 22 Oct'24

  Dell CTO: Enterprise AI poised to take off in 2025

  After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese

• October 22, 2024 22 Oct'24

  Former Post Office IT boss alleged to have misrepresented alternative to in-house build

  Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon

• October 21, 2024 21 Oct'24

  Labour signs up to five years of Microsoft AI

  The UK government has signed a deal with Microsoft to reduce the cost of running public sector services using the supplier’s cloud and artificial intelligence technologies

• October 21, 2024 21 Oct'24

  Post Office worker who allegedly told staff to destroy evidence could return, as police investigate

  Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation

• October 21, 2024 21 Oct'24

  Techcombank’s tech investments set to fuel record profit

  The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine

• October 21, 2024 21 Oct'24

  Can AI be secure? Experts discuss emerging threats and AI safety

  International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence

• October 21, 2024 21 Oct'24

  Review of late evidence doesn’t change Post Office Capture system report

  Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed

• October 18, 2024 18 Oct'24

  How Philippine Airlines is transforming customer experience

  The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes

• October 18, 2024 18 Oct'24

  Poor communication is biggest hurdle to business collaboration

  Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication

• October 17, 2024 17 Oct'24

  Met Police investigating senior Post Office worker over evidence destruction allegation

  Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence

• October 17, 2024 17 Oct'24

  NCSC chief warns of gap in cyber threats and defence capabilities

  The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief

• October 17, 2024 17 Oct'24

  Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025

  Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action

• October 16, 2024 16 Oct'24

  Half of business IT deemed outdated

  Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient

• October 16, 2024 16 Oct'24

  SUSE sees growth in multi-Linux support and containers

  SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence

• October 16, 2024 16 Oct'24

  Google Cloud Summit: Unifying data, data residency and agent-driven AI

  Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates

• October 16, 2024 16 Oct'24

  Applying IT observability to deliver business metrics

  The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends

• October 16, 2024 16 Oct'24

  Former police officer heading Post Office operations did nothing to help innocent subpostmasters

  Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions

• October 15, 2024 15 Oct'24

  Tech and digital skills key to improving police productivity

  The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and ...

• October 15, 2024 15 Oct'24

  UK government unveils AI safety research funding details

  Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses

• October 15, 2024 15 Oct'24

  Hillingdon Council commits £9m to tech revamp in digital strategy

  Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data

• October 15, 2024 15 Oct'24

  Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager

  Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level

• October 15, 2024 15 Oct'24

  Google launches Parallelstore file storage at cloud AI training

  Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud

• October 14, 2024 14 Oct'24

  How Zoom is charting its course towards an AI-first platform

  Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals

• October 11, 2024 11 Oct'24

  Post Office believes it took £36m from subpostmasters with unexplained losses

  The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself

• October 11, 2024 11 Oct'24

  Post Office set to axe in-house-developed New Branch IT software

  Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative

• October 11, 2024 11 Oct'24

  Utelogy expands hybrid workforce tech integration with Logitech

  Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices

• October 10, 2024 10 Oct'24

  Gartner: AI can be catalyst for new business models

  Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology

• October 10, 2024 10 Oct'24

  Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’

  Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing