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Enterprise software

September 12, 2018 12 Sep'18
AIOps killed the IT support star

There is no room for IT support stars, who can fix anything. As complexity increases, automation and machine learning are the only options
September 12, 2018 12 Sep'18
Enterprise investments in datacentre infrastructure rebound as component shortage price hikes hit

Enterprises are spending more on datacentre infrastructure, as demand for private and hybrid cloud environments increase, and price hikes from component shortages drive up average cost of hardware
September 12, 2018 12 Sep'18
Snowflake making headway in Australia

Cloud data warehouse supplier Snowflake has nabbed several Australian customers and is looking at delivering its software via the Azure cloud service next year
September 11, 2018 11 Sep'18
Fashion retailer Desigual boosts sales opportunities with data-sharing technology

Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners

September 10, 2018 10 Sep'18
Irish tax office testing out artificial intelligence for customer services

The Irish tax office and IT supplier Accenture tries out artificial intelligence for its customer service
September 10, 2018 10 Sep'18
Government positive to Science and Technology Committee’s report on algorithms

The government has issued its overwhelmingly positive response to the Science and Technology Committee’s report on the use of algorithms in decision making, published earlier this year
September 10, 2018 10 Sep'18
Software maintenance contracts lack scrutiny

Paying a fifth of the original software contract value every year for support, big fixes and updates does not seem like good value for money
September 10, 2018 10 Sep'18
Pladis aims to get closer to consumers with S/4 Hana

Pladis, a UK-based Turkish-owned multinational biscuit and chocolate maker, has turned to cloud-delivered SAP software to move from a product-focused to a customer-centric way of doing business
September 07, 2018 07 Sep'18
Senior civil servants address TechUK smarter state theme

Senior government officials spoke at a TechUK “smarter state” event, revealing ambitious AI policy alongside a “back to basics” drive to get data right
September 07, 2018 07 Sep'18
Why AI should assist humans, not replace them

At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them

September 07, 2018 07 Sep'18
RBS announces branch closures as part of cancelled project to create challenger bank

The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector
September 06, 2018 06 Sep'18
Arriva ITSM implementation delivers beyond expectations

Transport company replaces several tools with a single cloud-based ITSM platform
September 06, 2018 06 Sep'18
Chrome 69 security improvements welcomed

The cyber security community has welcomed the improvements in the latest version of the Chrome browser, especially when it comes to generating strong, unique passwords
September 05, 2018 05 Sep'18
Tibco plugs streaming data gap in Spotfire

New streaming data analytics capability in Tibco Spotfire X is expected to be well-received by enterprises in competitive markets across Asia-Pacific
September 05, 2018 05 Sep'18
The fintech startups to watch in the UK

Tech Nation’s choice of fintech companies to back reflects the changes expected to hit financial services IT
September 05, 2018 05 Sep'18
Health minister launches code of conduct for health tech data

The code of conduct – focused around data-driven tech such as AI – aims to deepen trust between researchers, innovators, patients and clinicians, according to health minister James O’Shaughnessy
September 05, 2018 05 Sep'18
How Ocado has disrupted its own model

At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since
September 05, 2018 05 Sep'18
Slow cloud take-up among IT execs limits joined-up customer experience

Cloud computing promises to declutter IT and link systems easily. Despite the benefits, adoption of the cloud for customer engagement remains low
September 05, 2018 05 Sep'18
Amazon becomes second publicly traded company to hit $1tn market cap

Retail giant Amazon follows Apple's lead to become second company in history to achieve a $1tn market cap, with analysts predicting that its market value could double by 2020
September 04, 2018 04 Sep'18
Tibco to tackle blockchain challenges

Integration and analytics software supplier Tibco has formed a new lab to tackle the challenges of implementing blockchain and other emerging technologies
September 04, 2018 04 Sep'18
DDN to make enterprise push with Tintri’s VM-aware storage

DDN set to add Tintri’s portfolio of all-flash and hybrid flash arrays to its product offering following the purchase of the VM-aware storage pioneer after it filed for bankruptcy in June
September 04, 2018 04 Sep'18
Element AI teams up with AI Singapore

The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools
September 04, 2018 04 Sep'18
Three forthcoming government services to use Gov.uk Verify

Government Digital Service is in the process of private beta testing its identity assurance platform with three new central government services
September 04, 2018 04 Sep'18
TSB CEO out after months of IT problems

TSB’s CEO, Paul Pester, is stepping down after the bank and its customers were beset by another round of IT problems
September 03, 2018 03 Sep'18
CIO interview: Ian Cohen, global CIO, Addison Lee

Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth
September 03, 2018 03 Sep'18
Dutch bank ING sees financial boost from employee performance management rethink

ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance
August 31, 2018 31 Aug'18
Fix data flows for best chance of success with S/4 Hana

Moving to SAP S/4 Hana is not easy. But with the right preparation, businesses can map out and optimise the data flows between business processes
August 30, 2018 30 Aug'18
Blockchain gains foothold in Australia

A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted
August 30, 2018 30 Aug'18
Voice set to project into workplace, predicts Gartner report

AI-powered voice recognition is set to become part of the office environment within two years, according to Gartner
August 30, 2018 30 Aug'18
DevOps researchers shine light on toll that outsourcing takes on productivity of software developers

DevOps teams that use cloud and open source software tend to be higher performers, while organisations that outsource portions of their software development processes tend to be less productive, 2018 Accelerate State of DevOps report suggests
August 30, 2018 30 Aug'18
Singapore broadens access to AI skills

A national artificial intelligence initiative in Singapore is being extended to the general population to dispel fears that machines will take over people’s jobs
August 29, 2018 29 Aug'18
IBM brings AI-powered highlights tool to US Open tennis players

IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances
August 29, 2018 29 Aug'18
IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies
August 29, 2018 29 Aug'18
Heineken and Oracle create chatbot helper for polo events

Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019
August 29, 2018 29 Aug'18
HPE pins hopes on intelligent edge as hybrid strategy flattens

HPE sees hybrid as the future of enterprise IT, but revenue has been affected by currency fluctuations and its intelligent edge business is growing quickly
August 28, 2018 28 Aug'18
Arsenal puts Acronis in defence for analytics cloud backup

Football club is increasingly driven by video and data analysis and opts for cloud backup software-as-a-service and quick restore to any location to replace ad-hoc staff solutions
August 28, 2018 28 Aug'18
Hyperscale datacentre capex investments hit new highs, Synergy Research shows

Latest hyperscale capital expenditure tracker highlights dramatic year-on-year increase in investments from internet and cloud giants
August 28, 2018 28 Aug'18
Amnesty International creates human rights digital archive

Digital preservation platform from Preservica will protect digital records of significant historical importance to Amnesty and its supporters
August 28, 2018 28 Aug'18
Amnesty International backs campaign to ban killer robots

Human rights organisation calls for legally binding international agreement to ban the development and use of autonomous weapons that operate without humans
August 28, 2018 28 Aug'18
Taking stock of Dell EMC’s growth in Asia

Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts
August 26, 2018 26 Aug'18
VMware debuts VMware Cloud on AWS in Australia, cuts entry price

Virtualisation juggernaut VMware rolls out its hybrid cloud service in Australia and has halved the entry price to sweeten the deal for enterprises
August 24, 2018 24 Aug'18
Hyperscaler demand for European datacentre space takes colocation market to new record highs

The demand for colocation capacity from the hyperscale cloud giants shows no signs of wavering, CBRE research shows
August 23, 2018 23 Aug'18
Australian government agency trials secure cloud service

The Digital Transformation Agency has become the first government agency in Australia to test the use of Microsoft Office 365 in a secure cloud environment
August 23, 2018 23 Aug'18
Cryptographic agility is key to post-quantum security

Although post-quantum security is not an issue for all organisations today, an expert believes that those needing to ensure data is secure for decades to come should aim to achieve cryptographic agility above all else
August 23, 2018 23 Aug'18
No Deal Brexit papers warn of stark future for UK tech

The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry
August 23, 2018 23 Aug'18
Google employees command highest UK cloud salaries, Experis research shows

Cloud industry salary data from IT recruitment firm suggests permanent employees of Google make more than their AWS, IBM and Microsoft counterparts
August 23, 2018 23 Aug'18
Apache Struts users urged to update due to new security flaw

Another security flaw has been discovered in the Apache Struts, which was at the heart of the massive Equifax data breach in 2017
August 23, 2018 23 Aug'18
KT shows off 5G’s potential at Asian Games

The South Korean telecoms bigwig is showcasing a host of 5G applications at the Asian Games in the run up to the commercial launch of its 5G network next year
August 23, 2018 23 Aug'18
Councils at risk from unsupported Windows Server and SQL Server

Some local authorities are using unsupported server software, while others are not paying for extended support
August 22, 2018 22 Aug'18
Greater Manchester hails cloud as key to delivery of devolved health and social care in region

Having taken back control from the government for running its own health and social care budgets, The Greater Manchester Health and Social Care (GMHSC) Partnership is now in the throes of establishing what role cloud will play in its work
August 22, 2018 22 Aug'18
Language barrier won’t hold back chatbots in the Netherlands

The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example
August 22, 2018 22 Aug'18
CEOs held back by boards wanting quick digital turnarounds

Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time
August 22, 2018 22 Aug'18
Barclays appointment will step up use of AI in investment bank

Ex-Goldman Sachs expert will focus on improving Barclays’ trading services and making internal systems more efficient
August 22, 2018 22 Aug'18
Cost savings still in short supply for cloud users, Druva research suggests

Enterprises are increasingly moving their virtual workloads to the cloud for ease of management reasons, but cost savings remain elusive for many, suggests Druva’s latest report on cloud virtualisation
August 22, 2018 22 Aug'18
JP Morgan fintech strategy widens retail trading

Bank’s digital You Invest service opens up trading opportunities to millions of customers
August 22, 2018 22 Aug'18
Candy Crush maker King in Hadoop cluster move to Google Cloud

Online gaming firm is moving its massive big data analytics store off-premise and into the Google Cloud Platform
August 22, 2018 22 Aug'18
Microsoft dominates SaaS thanks to collaboration software

Microsoft’s software-as-a-service business is growing at 45% a year, well ahead of the rest of the market, reports Synergy Research Group
August 22, 2018 22 Aug'18
How Imperial Brands is taking control of its software licences

Central control gives the tobacco company the data required to manage software licences and ensure it pays only for the assets it needs
August 21, 2018 21 Aug'18
The risk of upgrading to S/4 Hana

S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop?
August 21, 2018 21 Aug'18
Riverbed plots to take the network from IT blocker to IT enabler

The move towards automation and next-gen networking will help the network deliver more value to the enterprise than ever before, argues Riverbed’s new CEO, Paul Mountford
August 21, 2018 21 Aug'18
Government departments are exploring new tech, according to GDS report

A GDS-commissioned report has found artificial intelligence and blockchain are the most popular among emerging technologies in government, but projects are often done in silos and departments risk “reinventing the wheel”
August 21, 2018 21 Aug'18
UK cryptocurrency exchange enlists Rackspace for Microsoft Azure cloud move

London Block Exchange taps up Rackspace to assist with two-month Microsoft Azure migration as it sets about shoring up its platform against demand spikes
August 21, 2018 21 Aug'18
Microsoft announces free election cyber defence tools

Microsoft has revealed it recently disrupted domains associated with a Russian cyber attack group believed to be targeting US political groups ahead of the midterm elections
August 21, 2018 21 Aug'18
CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group

Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants
August 21, 2018 21 Aug'18
Malaysia’s financial sector warms up to cloud, but lacks security leadership

Almost two-thirds of Malaysia’s financial services firms are developing a cloud strategy, but not all have a security plan in place
August 20, 2018 20 Aug'18
Job losses caused by artificial intelligence will dwarf those of Victorian revolution

The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times
August 20, 2018 20 Aug'18
Gartner recommends CIOs get skilled up on deep learning

There may be some wacky predictions in Gartner's emerging trends hype cycle, but AI and even quantum computing need to be taken seriously right now
August 20, 2018 20 Aug'18
Why networking is the last frontier of IT automation

Most organisations still manage networks manually, despite the cost and time needed in doing so, primarily because the impact of breaking something is much higher
August 17, 2018 17 Aug'18
Alan Turing Institute provides AI startups with opportunity to collaborate with researchers

Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups
August 17, 2018 17 Aug'18
Home Office preps for migration of police IT systems to AWS cloud

Digital Marketplace tender document reveals the Home Office is on the hunt for an IT supplier to support its work in migrating core police IT systems from an on-premise datacentre to the AWS cloud
August 17, 2018 17 Aug'18
Office 365 outage: Sign-in issues blight users across Europe and the US

Microsoft claims to have resolved a “subscription activation” issue that left Office 365 users unable to access its services yesterday
August 17, 2018 17 Aug'18
ASEAN firms need to overcome DevOps hurdles

Southeast Asia has had pockets of success with DevOps, but most organisations across the region will need to overcome cultural and legacy challenges to succeed
August 17, 2018 17 Aug'18
CIOs being welcomed back to marketing

The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems
August 16, 2018 16 Aug'18
Virgin Atlantic signs five-year IT infrastructure delivery and management deal with Exponential-e

Transatlantic airline claims teaming up with Exponential-e will provide its IT team with the "technology backbone" needed to roll out improvements to its customer-facing services
August 16, 2018 16 Aug'18
HMRC goes live with first phase of customs IT system

HMRC’s Customs Declaration Service is now live, and a small group of importers can use the system to make ‘certain types of supplementary declarations’
August 16, 2018 16 Aug'18
Lidl dumps €500m SAP project

Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work
August 16, 2018 16 Aug'18
Google Chrome flaw puts privacy at risk

Imperva security researcher urges Google Chrome users to update to the latest version after discovering a vulnerability that could be exploited to uncover private data
August 15, 2018 15 Aug'18
Australian enterprises warming up to DevOps

The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison
August 15, 2018 15 Aug'18
The National Archives deploys Egress to support FoI requests

Egress Secure Workspace is being used by the Advisory Council for The National Archives, who require a collaboration environment to assess FoI requests
August 15, 2018 15 Aug'18
AI provides immediate diagnosis for serious eye conditions, research finds

Artificial intelligence could diagnose eye conditions within seconds, and with the same accuracy as human experts, research finds
August 15, 2018 15 Aug'18
Alibaba eyes retail sector with new cloud offerings

Chinese cloud supplier says retailers will be able to use its machine learning platform to understand consumer preferences, among a slew of services it is making available globally for the first time
August 14, 2018 14 Aug'18
Digital projects failing because of poor databases

Legacy databases are unsuitable to run modern digitisation initiatives. Teams risk losing their jobs if their projects fail, warns Couchbase
August 14, 2018 14 Aug'18
Driverless cars heading for Bromley and Croydon

A 10-month data-gathering exercise will pave the way for an autonomous vehicle ride-sharing service to start operation in 2019
August 14, 2018 14 Aug'18
How Unit4 punches above its weight in APAC

The supplier of enterprise resource planning software is giving users the ability to tweak its software easily without the need for consultants, turning the traditional enterprise software business model on its head
August 13, 2018 13 Aug'18
ICO strengthens commitment to technology and innovation

Information Commissioner’s Office has demonstrated its commitment to technology and innovation by appointing a new executive director to focus on this area
August 13, 2018 13 Aug'18
Oracle accused of ‘misleading’ investors over source of cloud revenue growth

Database software giant faces claims in the US that it misled investors and analysts over the source of its cloud revenue growth
August 10, 2018 10 Aug'18
Microsoft looks at a Windows VM to sandbox rogue code

A feature revealed in the Windows Insider programme may appear in a future Windows 10 update for enterprises
August 09, 2018 09 Aug'18
Photobox gets snappy with mass-data migration to AWS cloud

Photobox Group’s CTO, Richard Orme, has revealed details of how a mass-data migration to the Amazon Web Services cloud has set the firm on the path to embrace artificial intelligence
August 09, 2018 09 Aug'18
UK above average on strategic use of analytics

The UK has slightly more chief data officers than the global average, which helps drive strategic initiatives – but security is still seen as a major hurdle
August 09, 2018 09 Aug'18
Rentokil robot Trevor kills off mundane processes

Pest control firm has deployed artificial intelligence robots to take out manual processes and progress its learning organisation approach
August 08, 2018 08 Aug'18
Financial services firms lack the culture to innovate fast

Finance firms appear to be struggling to release new software quickly, a study from Contino has found
August 08, 2018 08 Aug'18
Dutch healthcare institutions need to think like tech sector

The healthcare industry needs to approach technological innovation in a different way if it is to maximise the benefits for staff and patients
August 07, 2018 07 Aug'18
IT must prepare for an IoT-enabled digital workplace

Smart lighting, intelligent speakers and screen-mirroring are among the technologies that are moving from the home into the office – and all have an impact on IT
August 07, 2018 07 Aug'18
Starbucks to advise on development of bitcoin trading platform

Coffee giant Starbucks has joined a group of firms advising Intercontinental Exchange on the development of a digital assets platform
August 07, 2018 07 Aug'18
AI security hype putting businesses at risk

The hype around artificial intelligence may be putting businesses at risk, according to a study that found most IT decision-makers believe AI is the answer to all cyber security challenges
August 07, 2018 07 Aug'18
A quarter of Brits expect their jobs to be replaced by tech

A quarter of UK workers are worried their jobs will disappear because of automation and a third expect the technology to change their jobs for the worse
August 07, 2018 07 Aug'18
How Indonesia’s Go-Jek scales the heights with cloud

The unicorn’s microservices-based application architecture on the cloud has been key in supporting its growth in Indonesia – and now Southeast Asia
August 06, 2018 06 Aug'18
Starling raises the fintech stakes with banking-as-a-service

Challenger bank enables companies outside the financial sector to offer their customers savings and current accounts via the bank’s APIs
August 06, 2018 06 Aug'18
Centrica invests in software for electric vehicle charging

Investment will help Centrica provide a fully managed electric vehicle charging service for businesses
August 06, 2018 06 Aug'18
Alibaba Cloud makes deeper inroads into Malaysia

The Chinese cloud supplier’s second availability zone and upcoming DDoS scrubbing centre in Malaysia comes on the heels of growing investments in the Southeast Asian nation