News

Enterprise software

• January 22, 2024 22 Jan'24

  AI ushering new era of intelligent CX

  Annual customer experience trends report reveals that 68% of UK customer experience leaders believe chatbots can help build a stronger emotional connection with clients, with AI now the norm

• January 22, 2024 22 Jan'24

  Fujitsu agrees to support former subpostmasters’ families beyond financial redress

  Fujitsu will meet with victims of the Post Office scandal and their representatives to discuss what the IT giant can do for them beyond financial redress

• January 22, 2024 22 Jan'24

  Urgent question asks which ministers knew of Post Office’s shocking plan to remove judge

  Labour peer uses urgent question to uncover who, if anyone, in government was aware of the Post Office’s attempts to remove judge as it became clear it was losing

• January 21, 2024 21 Jan'24

  Stellar Lifestyle opens high-tech retail space

  The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building

• January 19, 2024 19 Jan'24

  Unilever provides recipe support to blind and partially sighted shoppers

  Accessible QR codes and an app from Be My Eyes link shoppers direct to Unilever customer support

• January 19, 2024 19 Jan'24

  Fujitsu boss admits to missed opportunities to prevent miscarriages of justice

  Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu

• January 19, 2024 19 Jan'24

  Cabinet Office publishes 10-point generative AI guidance

  Cabinet Office’s framework, which will evolve as the technology moves forward, sets out 10 principles for the government's use of generative AI systems

• January 19, 2024 19 Jan'24

  Fujitsu boss describes Post Office behaviour as 'shameful and appalling'

  The UK head of Fujitsu said he does not know why the Post Office did not reveal information about Horizon software errors to defendants during prosecutions

• January 19, 2024 19 Jan'24

  AWS plans huge investment in Japan cloud infrastructure

  Amazon Web Services plans to invest over $15bn into its existing cloud infrastructure in Tokyo and Osaka by 2027 to meet growing customer demand

• January 18, 2024 18 Jan'24

  Anger sparked by TV drama forces Fujitsu to put public sector contract bidding on hold

  It is not just the UK government that has been forced to act quickly amid public anger, as a wounded Fujitsu stalls government contract bidding

• January 18, 2024 18 Jan'24

  More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change

  IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances

• January 18, 2024 18 Jan'24

  Tech firms: Investigatory Powers review will undermine privacy of UK citizens

  Trade group TechUK argues in a briefing sent to the Home Office that proposed amendments to the Investigatory Powers Bill could have a far-reaching impact on privacy and security

• January 17, 2024 17 Jan'24

  Data on Kubernetes Community aims at K8S storage scaling solution

  DoKC works on community solutions for Kubernetes. It aims to develop storage scaling automation for the containerised platform outside the orbit of the big vendors

• January 17, 2024 17 Jan'24

  Singapore proposes governance framework for generative AI

  AI Verify Foundation and Infocomm Media Development Authority have proposed a governance framework for generative AI to address the risks and concerns about the emerging technology

• January 16, 2024 16 Jan'24

  Fujitsu ‘morally obliged’ to contribute to subpostmaster financial redress amid ‘insane’ delays

  Fujitsu has apologised for its role on the Post Office scandal and said it is ‘morally obliged’ to contribute to the financial redress of victims

• January 16, 2024 16 Jan'24

  Vodafone looks to ‘hyperscale’ IoT through Microsoft strategic partnership

  IT giant and telco unite with plan to transform customer experience using generative AI, looking to scale standalone IoT business and accelerate digital transformation

• January 16, 2024 16 Jan'24

  Legal cases question IP in large language model training

  Should the providers of commercial large language models licence content from content creators? The New York Times and Getty Images think so

• January 16, 2024 16 Jan'24

  Republic of Ireland publishes progress update on digital strategy

  Update reveals 2.3 million people in Ireland now have MyGovID accounts, and the Irish government plans to launch a new digital portal for businesses, as well as establishing an AI advisory council imminently

• January 16, 2024 16 Jan'24

  NAO head calls for clean data and modern government IT

  Better IT procurement, better IT systems and better data are among the recommendations Gareth Davies is giving to Parliament

• January 16, 2024 16 Jan'24

  AMD bets on India, doubles down on AI

  The chipmaker recently inaugurated its largest global design facility in Bangalore as part of a $400m investment in India to support its expanded portfolio and build artificial intelligence capabilities

• January 15, 2024 15 Jan'24

  AI likely to worsen economic inequality, says IMF

  While artificial intelligence will replace some jobs and complement others, the International Monetary Fund says that, in most of the scenarios it envisages, the technology will likely deepen macro-economic inequalities

• January 15, 2024 15 Jan'24

  Human-centric technology vision changes IT procurement

  Accenture’s 2024 technology vision report discusses IT systems that use AI in a bid to become more intuitive and capable of adapting to different user skills

• January 15, 2024 15 Jan'24

  How legal disclosure failures disrupted the Post Office Horizon inquiry

  From overly narrow search terms, overzealous deduplication of documents and failed email migrations, poor management of legal discovery has delayed justice for postmasters in the Horizon inquiry  

• January 15, 2024 15 Jan'24

  Santander bank added 4,500 tech staff last year

  Santander added thousands of IT staff to its global operation last year, as part of its digital transformation

• January 15, 2024 15 Jan'24

  EU amendment changes open source definition

  The EU Cyber Resilience Act has the potential to cause confusion among open source developers, with questions remaining over open development

• January 15, 2024 15 Jan'24

  APAC leaders expect tech disruption to accelerate

  Nearly two-thirds of C-suite leaders in the region expect the pace of technology disruption to accelerate further in 2024, driven by advancements in generative AI

• January 15, 2024 15 Jan'24

  Digital Realty opens datacentre in Chennai

  Datacentre developed through joint venture will support high-density power requirements and tap Jio’s connectivity infrastructure across India

• January 12, 2024 12 Jan'24

  Post Office scandal inquiry hits mainstream after dramatic start to year

  Long-running statutory public inquiry restarts with hugely increased interest following ITV’s dramatisation of the two decades-long scandal

• January 12, 2024 12 Jan'24

  UK government seeks public views on impacts of AI-generated porn

  The government’s Pornography Review will look in part at the use of AI throughout the industry to generate sexually explicit content without people’s consent

• January 11, 2024 11 Jan'24

  Fujitsu UK employees working for HMRC to strike during self-assessment tax period over pay

  Hundreds of Fujitsu UK staff working for HMRC are set to strike later this month over a pay rise dispute

• January 11, 2024 11 Jan'24

  CES 2024: Volvo Penta advances sea vehicle intelligence

  Automotive giant’s new platform combines dual power propulsion and smart features ranging from eco mode to assisted docking to dynamic positioning through electronic vessel control system for a premium on-water experience

• January 10, 2024 10 Jan'24

  Davos 2024: AI-generated disinformation poses threat to elections, says World Economic Forum

  Disinformation and misinformation are the top risks facing businesses, governments and the public over the next two years

• January 10, 2024 10 Jan'24

  HPE nabs Juniper Networks in $14bn deal to boost networking

  The two companies position the combined business as a major force in enterprise and datacentre networking

• January 10, 2024 10 Jan'24

  Hundreds of subpostmasters to have convictions quashed in blanket exoneration

  The government has chosen to introduce legislation that will enable it to exonerate hundreds of subpostmasters as a group

• January 10, 2024 10 Jan'24

  Poor tech kills hybrid work productivity

  People who work from home say the IT they use is failing or performs poorly, which reduces their productivity, leading to hours of work lost

• January 10, 2024 10 Jan'24

  Windows Kerberos, Hyper-V vulns among January Patch Tuesday bugs

  Microsoft starts 2024 right with another slimline Patch Tuesday drop, but there are some critical vulns to be alert to, including a number of man-in-the-middle attack vectors

• January 10, 2024 10 Jan'24

  CES 2024: Sony announces development of spatial content creation system

  Sony is developing a device equipped with extended reality head-mounted display and controllers dedicated to interaction with 3D objects

• January 10, 2024 10 Jan'24

  CES 2024: Siemens eyes up immersive tech, AI to enable industrial metaverse

  Siemens seals partnerships to highlight transformative technology and introduces solution for immersive engineering that combines Sony head-mounted display with its Xcelerator software

• January 10, 2024 10 Jan'24

  Scotland ‘sleepwalking’ to mass surveillance with DPDI Bill

  The independent checks and balances over biometrics and biometric-enabled surveillance must be strengthened to prevent Scotland from sliding into a surveillance state along with the rest of the UK

• January 09, 2024 09 Jan'24

  Former Post Office CEO hands back CBE amid public backlash

  Former Post Office CEO hands back her CBE after public backlash following dramatisation of her role in Post Office Horizon scandal

• January 09, 2024 09 Jan'24

  ‘Hero’ subpostmaster accuses government of diversion tactics through ‘weaselly’ statistics

  Campaigning subpostmaster calls out government’s use of ‘weaselly’ statistics to hide its slow progress

• January 09, 2024 09 Jan'24

  Fujitsu gets stay of execution as MPs support exoneration of wrongfully convicted subpostmasters

  Fujitsu will have to wait until the end of the Post Office Horizon scandal public inquiry to hear how MPs will punish it

• January 08, 2024 08 Jan'24

  Post Office scandal furore is moment to change digital evidence rules

  The current rules around digital evidence are partly to blame for the widest miscarriage of justice in UK history

• January 07, 2024 07 Jan'24

  India firms warm to responsible AI

  Almost two-thirds of organisations said their responsible AI practices and policies were mature or they had taken steps towards responsible AI adoption, according to a Nasscom study

• January 07, 2024 07 Jan'24

  Metropolitan Police launches second criminal investigation in Post Office scandal

  New investigation will examine potential crimes by the Post Office in its recovery of money from subpostmasters accused of theft and false accounting

• January 05, 2024 05 Jan'24

  Information Commissioner questions DWP plan to monitor bank accounts of benefit claimants

  The Information Commissioner has warned that legislation to give new powers to the Department of Work and Pensions to check bank accounts of benefit claimants for indications of fraud lacks appropriate safeguards

• January 03, 2024 03 Jan'24

  Artificial intelligence to the front in Sweden’s National Technology Strategy

  Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy

• January 03, 2024 03 Jan'24

  Fighting money laundering with AI

  Mike Foster, CEO of SymphonyAI Sensa-NetReveal, talks up how AI can be used to fight financial crime and how the company’s technology can augment existing AML investments

• January 02, 2024 02 Jan'24

  Qualtrics supports Dow digital transformation

  How US-based materials science company has used analytics tools from Qualtrics to target improvements to customer experience

• January 02, 2024 02 Jan'24

  Cloudflare eyes GenAI workloads with Workers AI

  Cloudflare’s Workers developer platform is touted to make it easier for organisations to deploy GenAI capabilities at the edge to speed up inferencing