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DLA Piper moves back-office roles to Poland

Law firm DLA Piper is moving business support jobs, including IT roles, from the UK to a delivery hub in Warsaw

Global law firm DLA Piper is cutting its UK business support operation and moving 175 roles to a delivery centre in Poland.

The company said it plans to reduce the size of its teams in the UK, including IT, as it moves roles to a hub in Warsaw, which it opened in 2015 as part of its global delivery network. A total of 175 roles will move to Poland from the UK, including Yorkshire and Birmingham.

Andrew Darwin, chief operation officer at DLA Piper, confirmed the consultation period had concluded. “We will be going ahead with our proposals to reduce the size of our IT, finance, HR, marketing and business development, and secretarial teams in the UK, as part of our plans to operate more effectively on a global basis and improve the quality, consistency and efficiency of the way we deliver our services to our clients,” he said.

UK-based global businesses will continue to move jobs overseas to balance their operation to take advantage of skills, lower costs and local expertise.

Multinational businesses are increasingly establishing business support centres in different regions around the world, with countries in Central and Eastern Europe an important part of these global networks.

Ilan Oshri, a professor at the Centre for Global Sourcing and Services at Loughborough University’s School of Business and Economics, said countries such as Poland are catching the wave of business outsourcing following the maturing of India as an IT services location.

“European multinationals have increased their investments in captives and shared service centres (SSCs) in Central and Eastern Europe at a higher pace than investments for similar operations in India,” said Oshri.

Since 2009, he said, Central and Eastern Europe has witnessed significant growth in such operations, while the pace of new SSCs and captive setups in India has declined.

Poland appears in the top 10 of AT Kearney’s top 55 locations for business services. Others in the region have also joined the fray, such as Moldova, Romania and Ukraine.

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