Scottish Ambulance Service loses disc in the post

The Scottish Ambulance Service has lost a disk containing the details of around 900,000 emergency calls

The Scottish Ambulance Service has lost a disk containing the details of around 900,000 emergency calls made to the service.

The lost information includes addresses of incidents, phone numbers and patient names, confirmed the service.

It said, "The package containing contact information from our Paisley Emergency Medical Dispatch Centre (EMDC) has gone missing in transit with a courier to one of our specialist IT suppliers.

"The portable data disc contained a copy of the record of calls to the Ambulance Service in the West of Scotland since February 2006."

The service said all information was password-protected and was also protected by "high security industry standard encryption".

In addition, to further protect the information, "all the data was scrambled so that it should not be possible to match any of the information against an individual", the service said.

The extensive protection of the data will be commended in some quarters, but the HMRC lost disks debacle saw the public sector being slammed for sending disks by courier, instead of securely sending data electronically.

The disk was on its way to IT systems firm MIS Emergency Services in Manchester, but was reportedly lost by courier firm TNT.

A helpline to re-assure past callers has been set up.




Read more on Hackers and cybercrime prevention

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

  • How do I size a UPS unit?

    Your data center UPS sizing needs are dependent on a variety of factors. Develop configurations and determine the estimated UPS ...

  • How to enhance FTP server security

    If you still use FTP servers in your organization, use IP address whitelists, login restrictions and data encryption -- and just ...

  • 3 ways to approach cloud bursting

    With different cloud bursting techniques and tools from Amazon, Zerto, VMware and Oracle, admins can bolster cloud connections ...

SearchDataManagement

Close