EasyJet is upgrading its network and web infrastructure to create a single communications environment for voice, data and internet services at its headquarters and three sites at Luton Airport.
The upgrade will make it easier for easyJet to manage spikes in customer demand by providing fast digital connections between the company's datacentre and the rest of its network.
The airline is deploying 300 ISDN lines from ntl:Telewest Business to provide the basis of its unified communications environment.
The ISDN connection offers an integrated service that enables users to send information and make calls simultaneously. Because ISDN is an integrated network system, it provides a cost-effective way for easyJet to connect workgroups at its different locations.
Bill Codd, IT manager at easyJet, said, "Approximately 98% of all our sales come via our website, so it is vital that we have the right communications infrastructure in place to be able to meet demand."