Tesco plans move into property market

Tesco is aiming to cut the cost of selling houses with a new telephone property service.

Tesco is aiming to cut the cost of selling houses with a new telephone property service.

The system allows potential buyers to input a reference number from the board outside the property, before hearing an automated one-minute description of the house.

They will hear details such as the asking price and number of rooms. Tesco said property details held on the database will be blended with "keyword phrasing of a voice artist to provide a natural sounding, one minute description".

The telephone system was built using the ContactWorld telephony platform from NewVoiceMedia.

The company said the platform will give "individual caller treatment", meaning each caller is processed in a special way according to spending patterns or previous call history.

Tesco has used IT in several ambitious projects. It is in the process of standardising its IT process to enable further global expansion, and has installed heat sensors in its supermarkets to identify bottlenecks of consumers. It is also one of the UK's biggest online retailers.

NewVoiceMedia CEO Jonathan Grant said, "We are confident that ContactWorld will help Tesco to revolutionise the property market."

Read more on Business applications

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

  • How do I size a UPS unit?

    Your data center UPS sizing needs are dependent on a variety of factors. Develop configurations and determine the estimated UPS ...

  • How to enhance FTP server security

    If you still use FTP servers in your organization, use IP address whitelists, login restrictions and data encryption -- and just ...

  • 3 ways to approach cloud bursting

    With different cloud bursting techniques and tools from Amazon, Zerto, VMware and Oracle, admins can bolster cloud connections ...

SearchDataManagement

Close