Harvey Nichols readies Epos system

To support its £1m roll out of new electronic point of sale, retailer Harvey Nichols is running a structured best-practice...

To support its £1m roll out of new electronic point of sale, retailer Harvey Nichols is running a structured best-practice training programme across its five UK department stores. 

The retailer is rolling out supply chain and electronic point-of-sale systems to support its expansion plans and improve stock management across its five UK stores. The system is based on Chameleon Epos and Grantfort Computer Systems' Merret supply chain.

The Chameleon software uses Microsoft's Windows 2000 environment; the supply chain software is running on IBM iSeries servers.

Training is being provided by First Friday who will work alongside the project team and provide a structured best practice training programme for the point of sale implementation.

The training programme will be applied at each Harvey Nichols branch as the implementation continues across all five UK stores from this month, following the pilot programme at the Birmingham store last month. 

The training involves creating a group of Super Users, who will themselves, become experts in and ultimately responsible for delivering a user programme to all shop floor staff.  The programme will also provide managers with a course on how to manage the Epos system along with cash office management. 

Read more on Business applications

SearchCIO
SearchSecurity
SearchNetworking
SearchDataCenter
SearchDataManagement
Close