Salesforce.com has released an upgrade to its CRM as a service solution, Summer 04, which moves the supplier well beyond its target market of small- to mid-size companies.
The Summer 04 release, which includes Enterprise Edition 2.0, will feature a set of technologies that increases support from hundreds of users to thousands of users under a new multi-tenant Very Large Organisation (VLO) architecture that is highly customisable and targeted at global companies.
"We are now focusing on the back end, refining our database VLO architecture, which gives us the ability to do multi-tenant for enormous data sets across very large organisations," said Adam Gross, director of product marketing at Salesforce.com.
Enterprise Edition 2.0 includes a cache server that stores all of an organisation's user-level preferences and customisations. These customisations exist as metadata in the cache server and are rendered on demand for high performance.
For developers, Enterprise Edition 2.0, which is available now, supports development environments from BEA Systems, Borland Software, Microsoft and the open source community.
Ephraim Schwartz writes for InfoWorld