An exclusive survey of 700 top-level IT personnel for Computer Weekly by Enterprise Wireless Technology found that only 27% plan to use 3G technology in their businesses.
However, the majority of respondents gave the thumbs up to other wireless technologies such as wireless Lans, Bluetooth and GPRS.
Asked what concerns they had with wireless technology in their business, more than 50% of the respondents cited confusion over standards. Other concerns included security issues (71%), cost of equipment (47%) and cost of implementation (35%).
Industry experts said they were not surprised that 3G has yet to win the support of the majority of IT chiefs or that there is still confusion over standards.
They picked out two main areas of confusion: GPRS versus 3G; and possible areas of overlap between wireless Lans and 3G. "There is a degree of hesitance. Do you wait for 3G or do you go GPRS and risk obsolescence?" explained Richard Dineen, research director for wireless at analyst firm Ovum.
Dineen said data levels for GPRS should be sufficient for most business applications. "Don't stand on ceremony for 3G," he said.