AT&T will provide a fully managed global wide area network (WAN) service, connecting 150 Heidelberg locations worldwide. AT&T will also provide managed Internet services.
Under the an initial three-year agreement, worth £8.2m, AT&T will migrate Heidelberg's current network, based on global Frame Relay technology, to the latest IP based Multi Protocol Label Switching (MPLS) infrastructure.
In a further £3.5m contract, AT&T will provide a fully managed hosting solution for Heidelberg. The new service is expected to lead to cost reductions of up to 40%.
Heidelberg has invested heavily in enterprise resource planning, supply chain management, and customer relationship management systems in recent years. The new, flexible networking solution is aimed a allowing rapidly introduction of new applications and fast connection of new sites.
AT&T will deliver a single network, with standard network services, pro-active monitoring and network management. This will allow global remote access services for Heidelberg employees worldwide and ht deployment of a global helpdesk for network services.
The printing equipment company will also work with AT&T Labs on future developments, ranging from new e-commerce services to Web-based remote maintenance applications.