Airport company BAA is outsourcing its IT services to Capgemini in a five-year contract valued at £100m.
Capgemini will be responsible for BAA's core IT services such as applications, infrastructure and projects, for its 10,000 users across BAA's six airports. The company will lead a consortium including SITA, Atkins, Computacenter and Amor Group.
BAA said the deal will provide efficiency and cost-savings along with new capabilities such as real-time information to track aircraft and passengers, a wider use of wireless availability across sites and a platform to enable retailers to promote products through social media.
Philip Langsdale, CIO at BAA, said: "Because our focus is on running airports, it makes sense for specialist IT functions to be outsourced, which is also much more cost-effective. We want to improve our resilience and ensure we have the right systems to share the right information at the right time. Capgemini will have a key role in supporting this."
Steve Sutton, CEO of infrastructure services at Capgemini, says the company was chosen due to its experience in this area. "We have a history of working with BAA, having helped it separate its services at Gatwick, which was widely seen as a success. We've also worked with other airports around world as well as having experience in the retail industry."
Under the arrangement, 200 staff at BAA will be eligible to transfer to Capgemini, many of whom Steve Sutton believes will take up the positions. But this follows an overall 20% reduction in BAA's 600-strong internal IT department over the last couple of years.