Council websites not good enough - with some exceptions

Socitm, the local government association for IT managers, says there has been little improvement in council websites in the last 12 months.

Visitor satisfaction with council websites dropped by 18% between December 2008 and December 2009, reports the Local Government Chronicle.

InDecember 2009 21% of visitors to council websites did not find whatthey were looking for from the council website – an increase in webfailures of 9% in the year since December 2008.

That said, Socitmpraised some councils for their websites: Allerdale BC, Brent MBC,Buckinghamshire CC, Cambridgeshire CC, East Sussex CC, Exeter City,Newcastle City, Oxfordshire CC, Salford City, South Tyneside MBC, andWorthing BC.


Council websites “not ready to ease the cuts” – Local Government Chronicle

Socitm identifies the big flaw in Government IT – IT Projects Blog

Councils’ consortium will cut insurance costs – The Times Online

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using some websites is as painful as looking for hay in a needle-stack, blindfold.