Socitm, the local government association for IT managers, says there has been little improvement in council websites in the last 12 months.
Visitor satisfaction with council websites dropped by 18% between December 2008 and December 2009, reports the Local Government Chronicle.
InDecember 2009 21% of visitors to council websites did not find whatthey were looking for from the council website – an increase in webfailures of 9% in the year since December 2008.
That said, Socitmpraised some councils for their websites: Allerdale BC, Brent MBC,Buckinghamshire CC, Cambridgeshire CC, East Sussex CC, Exeter City,Newcastle City, Oxfordshire CC, Salford City, South Tyneside MBC, andWorthing BC.
Council websites “not ready to ease the cuts” – Local Government Chronicle
Socitm identifies the big flaw in Government IT – IT Projects Blog
Councils’ consortium will cut insurance costs – The Times Online