Businesses will have to adapt their recruitment processes to cope with a shortage of IT professionals with combined business and technology experience over the next five years, Gartner predicted this week.
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The analyst firm said businesses would face significant shortages of staff with the skills needed to manage and implement major investments in technology.
"Companies in the US and Western Europe are already expressing concerns that they cannot find people of the calibre they are looking for. That is going to continue over the next three to five years," said Gartner vice-president Diane Morello.
Demand for skills will be driven by organisations investing in systems to create customer-focused services, opening their IT networks to business partners, and extending their operations around the globe, said Gartner.
"Where we see the greatest need and the greatest area of shortage is in business process design and being able to manage relationships globally," said Morello.
"Businesses are going to demand people who have a more fleshed-out view of IT and business together. Professional and technical skills, that is where the shortage is going to be."
Gartner said that IT professionals and other employees would increasingly use online forums to work collaboratively across multiple virtual teams, irrespective of their geographic location.
Because of this, employers would increasingly need to source staff from anywhere in the world to find the people they need, creating a global market for jobs, said Gartner.
Traditional forms of recruitment, such as advertising on the internet, would be replaced by recruitment through online networks and viral marketing, the analyst firm predicted.
"Organisations will need to recognise that none of their previous assumptions about how to attract and recruit people will work in the future," said Morello.
To take advantage of this trend, she advised IT professionals to tap into as many blogs and to participate in as many social networks as possible.
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