Sponsored by ComputerWeekly.com
Cloud computing could end up being a hindrance rather than a help to an enterprise if not planned and implemented properly. In many infrastructure and operations (I&O) teams, it can be observed that previous failures are repeating themselves over and over. Very few organisations are mature enough in terms of people and process capabilities to be able to take cues from past failures and prepare themselves for the foreseeable as well as the unforeseen future. Access >>>
Table of contents
- Prepare contingency plans, risk identification and management plans early
- Focus on people and process management maturity
- Undertake a thorough review of your service quality definitions, metrics and KPIs, SLAs and SLA management processes
Premium Content for Free.
More Premium Content Accessible For Free
Food giant acts fast on lean IT
In this week's Computer Weekly, we talk to the CIO from food giant Iglo – owner of Birds Eye – about how to work with outsourcers to keep IT lean and...
The state of email trust in 2014
Email security improved in 2014 but most companies still haven't done enough to protect their customers from phishing attacks, this study from Agari ...
Strategies for the age of digital disruption
Disruption can happen at any time, in any sector, and its effect on traditional organisations can be fundamental. Capgemini offers some strategic ...