IT for government and public sector
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News
04 Jul 2025
NHS to be ‘digital by default’
Single Patient Records, a digitally enabled neighbourhood health service, and the NHS App becoming a ‘doctor in your pocket’ are all part of the government’s 10-year plan for the NHS Continue Reading
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News
02 Jul 2025
US CISA agency extends Iran cyber alert, warns of CNI threat
The US Cybersecurity and Infrastructure Security Agency reiterates guidance for operators of critical national infrastructure as it eyes the possibility of cyber attacks from Iran Continue Reading
By- Alex Scroxton, Security Editor
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News
10 Jan 2019
BT faces tussle to keep EU contracts after Brexit
The European Union will likely re-evaluate its telecoms contracts with BT following Brexit, and cancelling them altogether is a real risk in a no-deal scenario, according to leaked documents Continue Reading
By- Alex Scroxton, Security Editor
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News
09 Jan 2019
Government SME spend going down, MPs told
Government spending with SMEs has reduced rather than increased, some government procurement markets are dominated by oligopolies and the research community needs to be brought into the mix, according to evidence given to the Science and Technology Committee Continue Reading
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News
09 Jan 2019
AWS ‘does not dominate’ cloud market, claims Amazon’s UK public policy chief
Amazon’s UK director of public policy, Lesley Smith, has told the House of Lords Communications Committee that Amazon is a “prevalent”, rather than “dominant” force in the cloud market Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
09 Jan 2019
NHS Digital chief information security officer resigns
Robert Coles, who joined NHS Digital as its chief information and security officer in October 2018, is stepping down from the role for personal reasons Continue Reading
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News
08 Jan 2019
Second Lorca cohort to focus on supply chain security
The second cohort of companies to benefit from the new London cyber innovation centre will focus on user-centric security and securing supply chains Continue Reading
By- Warwick Ashford, Senior analyst
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News
08 Jan 2019
A very digital plan for the NHS
The NHS Long Term Plan aims to empower people through the use of technology and create a digital-first NHS, offering virtual outpatient appointments, digital GP consultations and improved cyber security. But how and when will the government achieve this? Continue Reading
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News
08 Jan 2019
AWS secures cloud hosting role in UK government Crown Marketplace programme
Amazon Web Services’ cloud platform to play key role in how public sector organisations procure common goods and services Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
07 Jan 2019
NHS Long-Term Plan to bring health service into the digital age
The long-term plan to transform the NHS by using Theresa May’s £20.5bn-a-year birthday present promises use of artificial intelligence, genomic testing and digital GP appointments for all Continue Reading
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News
04 Jan 2019
German politicians’ data leak shows need for global action
Hacked data includes contacts’ email addresses, private chats, mobile numbers, photographs and credit card details, which were published on Twitter Continue Reading
By- Warwick Ashford, Senior analyst
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News
03 Jan 2019
IT regulators and practitioners need common language
There needs to be greater understanding between lawmakers and technologists to ensure regulations do not have unintended consequences, says a US computer security researcher and bug bounty pioneer Continue Reading
By- Warwick Ashford, Senior analyst
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News
03 Jan 2019
Fortinet to lead cyber security discussion at WEF annual summit
The head of cyber security firm Fortinet has been named as a discussion leader at the upcoming World Economic Forum annual meeting in Davos, Switzerland Continue Reading
By- Warwick Ashford, Senior analyst
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News
03 Jan 2019
Hancock promises GP IT overhaul
New £450m framework will “shake up” primary care IT by getting rid of old systems, using new standards and exploring moving patient data to the cloud, says health secretary Continue Reading
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News
02 Jan 2019
Brighton and Hove gets ready for Orbis migration
Brighton and Hove City Council has already moved its co-location servers onto Nutanix nodes. It is now looking at moving its primary Hove datacentre Continue Reading
By- Cliff Saran, Managing Editor
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News
02 Jan 2019
Nordic digital transformation driven by traditional businesses
More traditional Nordic businesses are fuelling the region's digital transformation, finds report Continue Reading
By- Gerard O'Dwyer
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News
02 Jan 2019
SMEs urged to get on board with Network Services 2 framework
Suppliers have until the end of January 2019 to sign up to the new government network services purchasing framework Continue Reading
By- Alex Scroxton, Security Editor
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News
02 Jan 2019
Subpostmasters suing Post Office over IT failures stunned by CEO’s honour
Subpostmasters’ campaign group attacks Post Office CEO Paula Vennells’ New Year honour amid ongoing court case Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
31 Dec 2018
New Year’s Honours 2019 lauds women in IT and data specialists
The New Year’s Honours list 2019 features accolades for leading women in IT and data, as well as other specialists in data Continue Reading
By- Brian McKenna, Enterprise Applications Editor
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Opinion
31 Dec 2018
Can we live without passwords?
Can you imagine a future in which we can be secure online without having to remember an unwieldly list of passwords? Solutions are emerging that could make passwords redundant, but there will be other security problems to resolve Continue Reading
By- Bruno Halopeau & Adrien Ogee
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News
28 Dec 2018
Top 10 stories on national security in 2018
From Russian disinformation, state surveillance, and police stop and seizure powers, to Facebook and WikiLeaks Continue Reading
By- Bill Goodwin, Computer Weekly
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News
28 Dec 2018
Top 10 HR technology stories of 2018
Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management Continue Reading
By- Bill Goodwin, Computer Weekly
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News
27 Dec 2018
Top 10 CIO interviews of 2018
IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly in 2018 Continue Reading
By- Bryan Glick, Editor in chief
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News
27 Dec 2018
Top 10 Middle East stories of 2018
Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Dec 2018
Top 10 public sector IT stories of 2018
In the year the UK government couldn’t decide if Brexit really meant Brexit, departments continued to struggle with the workload of EU exit technology projects, the chancellor’s budget promised lots of money for tech, and ministers played musical chairs Continue Reading
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News
21 Dec 2018
Top 10 cyber crime stories of 2018
Here are Computer Weekly’s top 10 cyber crime stories of 2018 Continue Reading
By- Warwick Ashford, Senior analyst
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News
20 Dec 2018
Top 10 NHS IT stories of 2018
In 2018, the NHS celebrated its 70th birthday, NHS Digital began a huge restructure, Matt Hancock swooped in as new health secretary and the health service launched its all-singing, all-dancing app Continue Reading
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News
19 Dec 2018
Lauri Love battles police for return of computers as NCA confirms live investigation
The National Crime Agency (NCA) confirms there is a live investigation into Lauri Love in the UK, as Love brings legal action against UK police for the return of seized computer equipment Continue Reading
By- Bill Goodwin & Julia Gregory
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News
19 Dec 2018
Top 10 broadband stories of 2018
The networking industry swung firmly behind full-fibre broadband in 2018, with encouraging signs that the gold-standard of broadband service delivery technology is at long last taking off in the UK Continue Reading
By- Alex Scroxton, Security Editor
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News
18 Dec 2018
Defra unveils green government tech vision
Printing reams of paper and travelling to meetings are among the areas targeted in the new, green ICT makeover Continue Reading
By- Cliff Saran, Managing Editor
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News
17 Dec 2018
NICE debuts standards to help ease NHS adoption of new technology
National Institute for Health and Care Excellence is calling on the tech community to provide feedback on its plans to help NHS commissioners make better-informed technology adoption decisions Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
14 Dec 2018
Iranian cyber espionage highlights human element
State-backed hackers in Iran have reportedly upped efforts to compromise US officials’ email accounts using phishing scams Continue Reading
By- Warwick Ashford, Senior analyst
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News
14 Dec 2018
Australia passes controversial encryption law
Arguments continue over law that requires companies to work with government agencies to ensure that encrypted communications can be read if a crime is suspected Continue Reading
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News
14 Dec 2018
CIO interview: Mayank Prakash, CDIO, DWP
Outgoing DWP chief digital and information officer Mayank Prakash looks at challenges and accomplishments during his time at the department, and talks about finishing the roll out of Universal Credit Continue Reading
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News
13 Dec 2018
ICO and government help UK businesses prepare for no-deal Brexit
The Information Commissioner’s Office (ICO) and the government are providing guidance for UK businesses, particularly SMEs, on how to prepare for a possible no-deal Brexit Continue Reading
By- Warwick Ashford, Senior analyst
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News
13 Dec 2018
Social engineering at the heart of critical infrastructure attack
Social engineering is the core technique used in a series of cyber attacks targeting government, defence, nuclear, energy and financial organisations around the world, which means people are key to defence Continue Reading
By- Warwick Ashford, Senior analyst
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News
13 Dec 2018
Government urged to create one million high tech jobs by 2030
The Trade Union Congress has called on the government to create a million new high tech and manufacturing jobs over the next 12 years Continue Reading
By- Clare McDonald, Business Editor
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News
12 Dec 2018
DWP completes Universal Credit roll-out
The Department for Work and Pensions concludes the deployment of Universal Credit across the UK, meaning the full digital service is now available nationwide Continue Reading
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News
12 Dec 2018
UKtech50 2018 – the most influential people in UK IT
Computer Weekly has announced the ninth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading
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News
12 Dec 2018
UKtech50 2018: Women are making their mark
Women are making strong progress in the UK technology industry, with seven of the top 10 on Computer Weekly’s UKtech50 list being female Continue Reading
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News
12 Dec 2018
UKtech50 interview: Jacky Wright, CDIO, HMRC
The UKtech50’s most influential person in UK IT 2018, HM Revenue and Customs’ chief digital and information officer, Jacky Wright, on balancing priorities, leveraging new technologies and the changing role of the CIO Continue Reading
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News
12 Dec 2018
Criminals act like nation-state attackers in Russian campaign
Security researchers have uncovered evidence of a sustained effort targeting Russian state-owned critical infrastructure companies by financially motivated non-state actors Continue Reading
By- Warwick Ashford, Senior analyst
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E-Zine
11 Dec 2018
Manchester’s evolution from rag trade to digital hub
In this week’s Computer Weekly, we visit Manchester to examine the city’s expanding digital and e-commerce industry and find out the key to tech sector growth in the former home of the UK rag trade. We look at the challenges of IT security in the quantum computing age. And we talk to Bloomberg’s CTO about tech innovation, machine learning and blockchain. Read the issue now. Continue Reading
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Blog Post
10 Dec 2018
Airwave goodbye, hello ESN
The government recently announced plans that – despite facing delays and setbacks – a new Emergency Services Network (ESN) will be phased in from the beginning of 2019. It will replace the legacy ... Continue Reading
By- Alex Scroxton, Security Editor
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News
10 Dec 2018
Councils awarded funding for digital innovation projects
The Ministry of Housing, Communities and Local Government digital innovation fund awarded to a range of projects, including chatbots, artificial intelligence and town planning transformation Continue Reading
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News
10 Dec 2018
UK businesses feel let down by government on cyber security
Government needs to provide more support around cyber security issues in 2019, according to the majority of UK IT leaders polled Continue Reading
By- Warwick Ashford, Senior analyst
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News
07 Dec 2018
Finnish government announces research and development ecosystem
Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others Continue Reading
By- Gerard O'Dwyer
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News
07 Dec 2018
Court orders Post Office to explain inability to access encrypted file
Post Office unable to open encrypted recording of an interview that forms part of its evidence in High Court case Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Dec 2018
Complex Post Office Horizon case set to continue into 2020
Court case where subpostmasters are suing the Post Office set to span at least four trials and extend into 2020 Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
06 Dec 2018
Douglas Engelbart, the forgotten hero of modern computing
Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the way that he imagined Continue Reading
By- Jake Charles Rees
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News
06 Dec 2018
UK genome sequencing project reaches 100,000 genomes goal
Health secretary hails scheme’s progress as “a major milestone in the route to the healthcare of the future” Continue Reading
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News
06 Dec 2018
Software failure paralyses O2’s 4G network
O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services Continue Reading
By- Alex Scroxton, Security Editor
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Opinion
05 Dec 2018
Drawing the line for cyber warfare
With alleged Russian meddling in elections and the state-backed attack on Iran’s nuclear programme, it is becoming difficult to define the boundaries of cyber warfare Continue Reading
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Feature
05 Dec 2018
Brexit implications for data protection
Leaving the European Union will have serious implications for data protection in the UK unless adequate steps are taken, so businesses are advised to have contingency plans in place Continue Reading
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News
05 Dec 2018
BT moves to strip Huawei kit from EE’s network
Telco will remove Huawei’s networking equipment from the core of EE’s 4G mobile network Continue Reading
By- Alex Scroxton, Security Editor
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News
05 Dec 2018
Symantec unveils AI-based protection for critical infrastructure
Cyber security firm has unveiled what it claims to be the industry’s first neural network to protect critical infrastructure from USB-borne malware attacks Continue Reading
By- Warwick Ashford, Senior analyst
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News
05 Dec 2018
Australia races towards commercial quantum computing
Universities make headway in the challenge of commercialising quantum computing Continue Reading
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News
05 Dec 2018
Nominet brings security expertise and tech to market
The .uk domain registry is to bring its DNS expertise and technology developed for the NCSC to market to address cyber security ‘blindspot’ Continue Reading
By- Warwick Ashford, Senior analyst
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News
05 Dec 2018
Phishing at centre of cyber attack on Ukraine infrastructure
Phishing is one of the key tools used by cyber attackers against critical national infrastructure (CNI), as highlighted by attacks on telecommunications in Ukraine Continue Reading
By- Warwick Ashford, Senior analyst
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News
04 Dec 2018
‘Open-minded’ DVSA cuts cost of MOT testing
Government agency harnesses customised open source platform to ensure data security while cutting costs and plans to extend its MOT testing capability to do the same for drivers’ theory tests Continue Reading
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News
04 Dec 2018
NHS email outage caused by ‘internal software issues’
NHSmail system shutdown, which saw staff locked out of their accounts, blamed on “software issues” in supplier Accenture’s internal infrastructure Continue Reading
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News
04 Dec 2018
GovTech Catalyst Fund awards contracts to five SMEs to tackle rural isolation and loneliness
Five small tech companies have been awarded contracts through the GovTech Catalyst Fund to come up with innovative solutions to rural isolation and loneliness Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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04 Dec 2018
Why is hiring a government chief security officer such a tricky business?
Security bosses and CIOs weigh in on why they think the government is struggling to recruit a chief security officer. Continue Reading
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News
03 Dec 2018
Digital identity market welcomes plan to hand Gov.uk Verify to private sector
Players in the UK digital identity community welcome the clarity over the future of Verify, but question marks remain over prospects for government ID system Continue Reading
By- Bryan Glick, Editor in chief
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News
03 Dec 2018
UK government commits to opening up data in bid to push adoption of AI
Opening up data is vital to government plans to push adoption of artificial intelligence across all sectors of the UK economy Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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News
03 Dec 2018
Police investigations into cyber crime up 14% in a year
Officers forced to follow up over 2,500 complaints of Instagram, Facebook, email and website hacking, and Bitcoin ransom, despite a rise in violent crime, report reveals Continue Reading
By- Warwick Ashford, Senior analyst
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Opinion
03 Dec 2018
Brexit and digital identity – avoiding future restrictions on digital trade
The UK has been a major contributor to European efforts to establish cross-border digital identities. Governments need to ensure that Brexit does not introduce unwanted restrictions that harm digital trade Continue Reading
By- Gillan Ward, ID Crowd
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News
30 Nov 2018
Government mobilises to persuade tech sector to endorse May-EU deal
Jeremy Wright, the secretary of state at the Department for Digital, Culture, Media and Sport, says the prime minister’s deal with the European Union will be good for UK tech, ensuring free flow of data Continue Reading
By- Brian McKenna, Enterprise Applications Editor
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News
30 Nov 2018
CCRC may hold off subpostmaster decision until after Post Office Horizon trial
The Criminal Courts Review Commission is deciding whether to delay its decision on subpostmasters’ claims of wrongful prosecution until after a related court case Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 Nov 2018
WannaCry borderline national cyber emergency
The May 2017 WannaCry attack, which disrupted services at one-third of NHS trusts and more than 600 primary care organisations is the closest the UK has come to a national cyber emergency, says the NCSC Continue Reading
By- Warwick Ashford, Senior analyst
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News
30 Nov 2018
CIO interview: Theo Blackwell, London chief digital officer, Mayor of London’s Office
After more than a year in post, London’s chief digital officer reflects on changes, collaboration between boroughs and developing a smart city Continue Reading
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Opinion
29 Nov 2018
Agile becomes mainstream
There are clear parallels between the conditions that led the IT industry to adopt agile approaches and the challenges facing business today Continue Reading
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News
29 Nov 2018
UK cyber security strategy making ‘good progress’
The National Cyber Security Strategy is making good progress, but there is much left to be done, according to a Cabinet Office official Continue Reading
By- Warwick Ashford, Senior analyst
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News
29 Nov 2018
Danish government launches wide-ranging digital services project
Denmark's government has launched an ambitious project to digitise and automate public services Continue Reading
By- Gerard O'Dwyer
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News
29 Nov 2018
120,000 police officers to receive cyber security training
Cisco is partnering with UK police forces to offer cyber security training through the Cisco Networking Academy Continue Reading
By- Alex Scroxton, Security Editor
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News
29 Nov 2018
Health and care must prepare for a digital world, says Scotland’s digital director
Challenges include dealing with ethical questions, data and collaboration needs in a digital environment, says Scottish government’s Colin Cook Continue Reading
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News
29 Nov 2018
Scottish Government and Nesta launch health data challenge
Partnership between the Scottish Government and Nesta will see funding available for innovative projects driving the use of technology to give citizens access to data and help them live healthier lives Continue Reading
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News
28 Nov 2018
Cyber resilience lacking due to apathy of UK leaders
An unwillingness to accept that cyber is a real threat to critical national infrastructure by UK political and business leaders has resulted in a lack of resilience, says security industry veteran Continue Reading
By- Warwick Ashford, Senior analyst
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Opinion
28 Nov 2018
More effective digital transformation through the power of your own people
The old model of escalating decisions up and down the management chain does not work any more. Business leaders need to delegate responsibility for projects to business and technology specialists and eliminate the fear of failure Continue Reading
By- Peter Ironside, KPMG
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Opinion
28 Nov 2018
Tips for minimising the impact of the Microsoft Office price rise
Microsoft has “adjusted” prices with Office 2019, making it more expensive to buy on-premise versions of its products Continue Reading
By- David Chamberlain
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News
27 Nov 2018
Government yet to recruit chief data officer
Two years after the government began the process to hire a chief data officer, the post continues to sit empty Continue Reading
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News
27 Nov 2018
GDS has lost momentum, MPs told
There are still significant culture issues in government and the Government Digital Service has stopped supporting departments to do the right thing, Science and Technology Committee hears Continue Reading
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News
27 Nov 2018
Treasury Committee launches inquiry into bank IT failures
With IT outages in the financial sector a regular occurrence, the Treasury Committee is investigating the causes and consequences of these failures, and what industry and regulators are doing to promote resilience Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
27 Nov 2018
High Court trial over Horizon computer system completes witness cross-examinations
The High Court trial in which subpostmasters are suing the Post Office has reached an important stage Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Nov 2018
Barnet Council looks to bring parts of Capita contract back in house
Barnet Council is planning to bring parts of its Capita outsourcing deal back in house, and expects the supplier to pay the council £4.12m due to delivery issues with some areas of the contract Continue Reading
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News
23 Nov 2018
UK fails to make top eGovernment rankings
UK fails to make it into the top rankings in the European Commission’s eGovernment Benchmark report, which shows that across Europe, two-thirds of public sector services are now available online Continue Reading
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News
23 Nov 2018
Lords call for HMRC to delay Making Tax Digital for VAT
The government must begin to listen to small businesses and should delay the roll-out of its Making Tax Digital for VAT programme by at least a year, says the Lords Economic Affairs Committee Continue Reading
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E-Zine
22 Nov 2018
CW Nordics: Swedish IT sector advises on election security
The security measures assembled and implemented around the 2018 election in Sweden were devised in consultation with leading actors within the country’s private IT sector. Also read about how Denmark’s ambition to become a leading ocation for hyperscale datacentres is gaining momentum, and why Estonia wants to recruit IT professionals from the UK. Continue Reading
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News
21 Nov 2018
Finland invests in IT to upgrade electricity network
National electricity transmission grid operator Fingrid’s Datahub system will play key role in retail market’s transition to a centralised information exchange Continue Reading
By- Gerard O’Dwyer
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News
21 Nov 2018
TechUK calls on Matt Hancock to fast-track NHS digitisation
The tech industry body’s ‘Manifesto for Matt’ calls on the health secretary to focus on empowering citizens, enabling a world-class workforce and making the UK the number one place for health tech innovation Continue Reading
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News
21 Nov 2018
Post Office held back information about Horizon IT system errors
Post Office director admits to Horizon errors and not sharing details with subpostmaster network Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Nov 2018
Citizens don’t want the NHS to prioritise digital health, report finds
The UK public want the NHS to focus spending on cancer care, staff and mental health, and rank digital access to services lowest on their list of priorities Continue Reading
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News
21 Nov 2018
Lincolnshire Police signs 10-year cloud control room tech refresh deal with Motorola Solutions
Lincolnshire Police is embracing cloud technologies within its control room environment as it strives to improve the efficiency of its operations Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
20 Nov 2018
Police challenged over refusal to disclose files on WikiLeaks staff
Lawyers will challenge the Metropolitan Police Service today to confirm or deny whether it holds correspondence with US law enforcement about three WikiLeaks staff – including two UK citizens – in a freedom of information tribunal Continue Reading
By- Bill Goodwin and Niels Ladefoged
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News
20 Nov 2018
Sixth form college rebuilds after fire with Scale hyper-converged
Xaverian College suffered a server room fire but took the opportunity to build a hyper-converged infrastructure with Scale Computing that did away with costly VMware licence fees Continue Reading
By- Antony Adshead, Storage Editor
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News
20 Nov 2018
Jeremy Wright announces Centre for Data Ethics and Innovation board
Secretary of state for Digital, Culture, Media and Sport, Jeremy Wright, announces make up of Centre for Data Ethics and Innovation board at ODI Summit Continue Reading
By- Brian McKenna, Enterprise Applications Editor
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Opinion
19 Nov 2018
Putting the UK at the forefront of ethics and innovation in AI and data
The announcement of high-profile members of the UK's Centre for Data Ethics and Innovation is another step for the government's commitment to be a global leader in AI, says secretary of state Continue Reading
By- Jeremy Wright, DCMS
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News
19 Nov 2018
Government lacks cyber resilience leadership, according to MPs
The government lacks political leadership and urgency in dealing with cyber threats, according to Joint Committee on National Security Strategy, calling for a minister in charge of delivering cyber resilience Continue Reading
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News
16 Nov 2018
Tech sector split over Brexit deal
The draft EU Withdrawal Agreement has caused rifts in the tech sector, with some calling for a People’s Vote with the option to remain in the EU, and others wanting MPs to back the agreement, saying it’s better than a no-deal scenario Continue Reading
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Feature
16 Nov 2018
Securing the SD-WAN: The next network challenge
Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
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News
16 Nov 2018
Post Office executives cross-examined in Horizon IT system trial
A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Nov 2018
UN extreme poverty monitor is critical of Universal Credit ‘digital by default’ service
The United Nations Special Rapporteur on extreme poverty and human rights raises significant concerns with Universal Credit, including poor digital literacy among claimants, automation errors and lack of transparency Continue Reading
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