News

Information management

• December 19, 2023 19 Dec'23

  Top 10 information management stories of 2023

  Generative AI was inescapable as the leading theme of the information management stories of 2023 gathered here. But also selected are pieces about data and healthcare, and the inexorable rise of the CDO

• December 15, 2023 15 Dec'23

  Police defend facial recognition target selection to Lords

  Senior police officers confirm to Lords committee that facial recognition watchlist image selection is based on crime categories attached to people’s photos, rather than a context-specific assessment of the threat presented by a given individual

• December 14, 2023 14 Dec'23

  CDO interview: Andy Moore, chief data officer, Bentley Motors

  Data sits at the heart of the luxury car maker’s plans for a future with electric vehicles and a ‘hyper-personalised’ customer experience

• December 13, 2023 13 Dec'23

  No UK AI legislation until timing is right, says Donelan

  The UK government will not legislate on artificial intelligence until it has a better understanding of the technology, so is instead focusing on building up regulatory capacity and conducting safety-focused research, says digital secretary

• December 06, 2023 06 Dec'23

  NHS whistleblower Peter Duffy threatens trust with legal action in row over alleged email tampering

  NHS whistleblower warns his former employer of potential litigation over a dispute concerning allegations of email tampering

• December 05, 2023 05 Dec'23

  CIO interview: Jarrod Phipps, Holman

  The automotive services firm is accumulating vast amounts of data from its fleet and using it to bring insights to improve customer and employee experiences

• December 01, 2023 01 Dec'23

  Human augmentation tech requires dual use oversight

  Researchers investigating human augmentation technologies must acknowledge the potential military applications of their work, and military bodies cannot be allowed to dismiss ethical concerns in their pursuit of national security interests, says NGO...

• December 01, 2023 01 Dec'23

  Lords committee urges caution on UK use of autonomous weapons

  UK government must ensure proper democratic oversight of its development and use of AI-powered weapon systems, says Lords committee

• November 30, 2023 30 Nov'23

  Yarra Valley Water to roll out smart water meters

  The move is expected to stem water losses, alert customers to possible leaks and improve the affordability of water

• November 29, 2023 29 Nov'23

  Re:Invent 2023: Selipsky cues Q to project future shape of work

  At Amazon Web Services’ annual conference in Las Vegas, Re:Invent, CEO Adam Selipsky hails GenAI capacity of product Q to reshape the future of work

• November 24, 2023 24 Nov'23

  UK police plan national roll-out of facial-recognition phone app

  UK police chiefs plan to expand use of facial-recognition technology through a nationwide roll-out of mobile-based tools and increases in retrospective facial-recognition, but oversight problems persist

• November 23, 2023 23 Nov'23

  DWP to surveil bank accounts of benefit claimants for fraud

  The UK government has outlined how it plans to tackle benefit fraud by giving the Department for Work and Pensions new powers compelling banks to collect and share data on claimants’ bank accounts

• November 22, 2023 22 Nov'23

  Palantir awarded NHS FDP data contract

  NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners

• November 22, 2023 22 Nov'23

  Boomi doubles down on AI and automation

  Boomi executives talk up the company’s artificial intelligence and automation capabilities and its growing traction in ANZ during a recent event in Sydney

• November 20, 2023 20 Nov'23

  AI productivity gains could result in four-day weeks for millions

  Autonomy think tank publishes paper on potential for artificial intelligence-driven large language models to shorten people’s work weeks

• November 20, 2023 20 Nov'23

  NHS England hits 90% target for electronic patient records

  Some 90% of trusts in NHS England have adopted electronic patient records in hospitals, ahead of government schedule

• November 17, 2023 17 Nov'23

  US civil society groups demand better conditions for AI workers

  Some 24 US civil society groups and unions and have written a letter to the US Senate asking for action to improve the working conditions of the people who train and maintain their artificial intelligence systems

• November 17, 2023 17 Nov'23

  Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life

  Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be of business moment

• November 17, 2023 17 Nov'23

  Capgemini and Heathrow strike deal to enhance passenger experience

  Capgemini and Heathrow team up to provide development and operations support for the airport’s technology estate

• November 16, 2023 16 Nov'23

  Workato CEO calls for new automation mindset

  Workato CEO Vijay Tella urges organisations to go beyond the ‘mechanistic glue’ of automating manual processes and embrace a new automation mindset that focuses on transforming their business

• November 16, 2023 16 Nov'23

  Outgoing police tech watchdog warns of declining oversight

  The outgoing biometrics and surveillance camera commissioner for England and Wales discusses police deployment of powerful new surveillance technologies, and the declining state of oversight in this area

• November 16, 2023 16 Nov'23

  Cancer Research UK uses AWS for payments and trial search function

  Charity Cancer Research UK has been using AWS to make its donations platform more scalable, as well as making it easier for patients to find clinical trials

• November 16, 2023 16 Nov'23

  SAP sustainability study reveals UK businesses lack funding

  An annual sustainability study by SAP reveals UK businesses are on the right track, but still face barriers in the long run

• November 15, 2023 15 Nov'23

  PeopleSpot dishes out people-related advice

  The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities

• November 10, 2023 10 Nov'23

  UN disarmament body calls for global action on autonomous weapons

  UN draft resolution highlighting the dangers of autonomous weapons passes with overwhelming majority

• November 09, 2023 09 Nov'23

  UK government does not see need for specific AI legislation

  The UK government does not currently see the need for new artificial intelligence legislation, as many regulators are already dealing effectively with AI-related harms

• November 09, 2023 09 Nov'23

  Why IT governance is a coding issue

  Two new pieces of research point to benefits of policy as code

• November 09, 2023 09 Nov'23

  How Village Roadshow modernised ITSM with cloud

  Australian theme park and cinema operator reduced ITSM costs by 60% to improve problem resolution and other outcomes from use of Freshworks' cloud-based ITSM service

• November 08, 2023 08 Nov'23

  AI Summit not the place for human rights, says French finance minister

  Despite commitments at the UK’s AI Safety Summit to respect and protect human rights, the French finance minister said it was not the right forum to discuss signatories' human rights records

• November 07, 2023 07 Nov'23

  AI Safety Summit review

  Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success

• November 02, 2023 02 Nov'23

  How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data

  UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network

• November 02, 2023 02 Nov'23

  SAP lays out generative AI strategy

  SAP is incorporating generative AI capabilities into software development and the Hana database, prioritising data privacy and use cases that drive efficiency and cost savings for customers

• November 01, 2023 01 Nov'23

  AI Summit: 28 governments and EU agree to safe AI development

  In a joint communique at the UK government’s AI Safety Summit, all participating governments agreed to deepen their cooperation around the risks associated with artificial intelligence

• November 01, 2023 01 Nov'23

  Lloyds bank kicks off Hyderabad operation

  Lloyds Banking Group has opened its latest tech operation in Hyderabad, with plans to recruit around 600 IT experts

• October 30, 2023 30 Oct'23

  UK government AI Summit already branded ‘missed opportunity’

  The dominance of big tech firms, a focus on speculative risks over real-world harms, and the exclusion of affected workers, mean the AI Safety Summit is a wasted opportunity, say civil society groups

• October 30, 2023 30 Oct'23

  Devon County digitises with Unit4 ERP

  Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services

• October 30, 2023 30 Oct'23

  FDM Group partners with ISACA to boost cyber training programme

  The FDM Group has announced a partnership with ISACA to help develop and boost their cyber training programmes and credentials

• October 27, 2023 27 Oct'23

  ‘Egregious’ to link passport data with facial recognition systems

  The Scottish biometrics watchdog has spoken out against the UK policing minister’s plans to integrate passport data with police facial recognition systems

• October 27, 2023 27 Oct'23

  How Elastic manages cyber security threats

  Mandy Andress, CISO at Elastic, highlights the company’s approach to tackling evolving cyber threats through the use of AI tools and enhanced security measures while strengthening the capabilities of its security offerings

• October 26, 2023 26 Oct'23

  Sunak sets scene for upcoming AI Safety Summit

  Prime minister Rishi Sunak has outlined how the UK will approach making AI safe, but experts say there is still too big a focus on catastrophic but speculative risks over real harms the technology is already causing

• October 25, 2023 25 Oct'23

  Government-led Smart Data Discovery Challenge launched to stoke innovation

  A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking

• October 25, 2023 25 Oct'23

  UK IT professionals express concerns about government’s generative AI goals

  Research reveals 93% of UK IT professionals are concerned by the government’s current plan to become a global leader in artificial intelligence because of lack of training and risk assessment

• October 23, 2023 23 Oct'23

  CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals

  Generative AI is on the cusp of allowing companies to automate business processes to meet business goals

• October 23, 2023 23 Oct'23

  How Ensign is leading the charge in cyber security

  Lee Fook Sun, chairman of Ensign InfoSecurity, traces the company’s journey and how it is leading the charge in cyber security by doing things differently, investing in R&D and engaging with the wider ecosystem

• October 20, 2023 20 Oct'23

  CDO interview: Carter Cousineau, vice-president of data and model governance, Thomson Reuters

  The news and information provider places a premium on responsible and ethical use of artificial intelligence, and central to that is the governance of data and the models surrounding it

• October 19, 2023 19 Oct'23

  How AWS is building a tech stack for generative AI

  Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption

• October 18, 2023 18 Oct'23

  SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI

  Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas

• October 17, 2023 17 Oct'23

  UK Apple Store workers detail ‘union-busting’ tactics

  Apple Store workers in the UK are attempting to unionise, but say they are facing pushback from the company, which is allegedly deploying a variety of “union-busting” tactics

• October 16, 2023 16 Oct'23

  Oracle’s Steve Miranda: Customers nearing inflection point with Fusion

  In a Q&A with Computer Weekly at Oracle Open World, applications head Steve Miranda discussed how its customers are moving from project-driven to business-driven approaches, and how GenAI is for real

• October 16, 2023 16 Oct'23

  How APAC organisations are tapping generative AI

  Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges