News
Business process management (BPM)
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January 13, 2021
13
Jan'21
South Central Ambulance Service drives out of Covid data fog with Qlik
Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets
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December 02, 2020
02
Dec'20
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event
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October 19, 2020
19
Oct'20
How SATS is streamlining procurement
Singapore-based supplier of ground handling and food services is deploying what it calls ‘touchless procurement’
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August 13, 2020
13
Aug'20
Singapore firms struggle with RPA roll-outs
Almost three-quarters of Singapore business leaders say their organisations are facing difficulties in scaling up their implementations of robotic process automation
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July 28, 2020
28
Jul'20
Why supply chain visibility is key to APAC retailers
Having complete visibility over the supply chain will enable retailers to tide over the Covid-19 coronavirus pandemic and transform their businesses
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June 11, 2020
11
Jun'20
How Informa Markets cohered customer data as it absorbed UBM merger
Trade show organiser Informa Markets turned to Collibra software as it sought to improve data quality while making marketing communications more targeted and precise
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June 01, 2020
01
Jun'20
Employees must be consulted on technologies monitoring the return to work
Experts say the workforce must be ‘in the room’ and given a meaningful say about technologies introduced to monitor their return to work following the Covid-19 pandemic
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May 07, 2020
07
May'20
SAP extends indirect licensing related programme to end of 2021
User groups extend cautious welcome to SAP’s extension of its Digital Access Adoption Program
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March 17, 2020
17
Mar'20
How Malaysia’s Affin Hwang is harnessing data analytics
The Malaysian financial institution has been tapping data analytics to better profile its customers, increase sales leads and identify new customer segments
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March 04, 2020
04
Mar'20
IT Priorities 2020: UK business applications investment in AI gathers steam
Artificial intelligence intensifies as an investment area for UK IT buyers, while cloud delivery is coming to ERP as well as other applications
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March 02, 2020
02
Mar'20
Volvo Group motors beyond annual performance review with Cornerstone
Volvo Group has broken with its traditional annual performance review process in order to stoke entrepreneurialism, says Bahar Rasouli, director of global people performance
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February 19, 2020
19
Feb'20
Dutch tech firm transforms real-life football through video game concept
Tech company that helped the Belgian football team in the last World Cup is changing the way footballers are scouted and teams are trained
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January 20, 2020
20
Jan'20
Russia’s VTB and Rostelecom focus on big data
Russian financial services and telecoms enterprises to create a platform that will allow them and other organisations to utilise big data technology
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December 30, 2019
30
Dec'19
Top 10 information management stories of 2019
Here are Computer Weekly’s top 10 information management stories of 2019
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December 05, 2019
05
Dec'19
London mayor Sadiq Khan opens Salesforce’s Ohana floor
Opening coincides with Salesforce announcing $1.25m funding for education charity Ark and a Pathfinder training programme
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November 21, 2019
21
Nov'19
HSBC builds API digital platform with MuleSoft to forward open banking
At Dreamforce 2019, HSBC announced the building of a digital platform with Salesforce MuleSoft to forward open banking opportunities
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September 10, 2019
10
Sep'19
Brexit disrupts FCA exploration into data use in wholesale banking
The extra work for banks due to Brexit preparations has caused a delay to FCA work on the use of data in the wholesale banking sector
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September 10, 2019
10
Sep'19
How Zuellig Pharma is fighting fake drugs with blockchain
The Asia-Pacific pharmaceutical giant is using a blockchain platform from SAP to help consumers identify the provenance of medicine
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August 01, 2019
01
Aug'19
London Stock Exchange agrees to acquire Refinitiv for £22bn
The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv
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July 30, 2019
30
Jul'19
London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities
The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies
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July 22, 2019
22
Jul'19
How AntWorks is addressing the pitfalls of RPA
The Singapore-based startup hopes to lower the cost of deploying and maintaining robotic process automation technology with a platform that combines machine learning and data processing capabilities
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July 15, 2019
15
Jul'19
Organisations turn to AI in race against cyber attackers
Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks
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July 01, 2019
01
Jul'19
The Great Eastern way to digital transformation
Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out
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June 25, 2019
25
Jun'19
Big companies face extinction unless they use IT better
Better use of IT could add £100bn to the British economy, says a CBI report into UK big business
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June 19, 2019
19
Jun'19
How Carsales cuts through the noise in incident response
The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues
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April 18, 2019
18
Apr'19
Etihad Airways automates customer and luggage journey monitoring
National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring
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April 08, 2019
08
Apr'19
How APAC firms can tame the data beast
Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements
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March 20, 2019
20
Mar'19
How D+1 keeps payroll woes at bay
The Singapore-based F&B business behind the Yolé frozen yogurt chain has consolidated its payroll data into a single database powered by Unit4’s HR management system
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March 04, 2019
04
Mar'19
Fresh data analytics tool slashes Openreach’s Ethernet delivery times
Openreach discusses its work with analytics partner Qlik, which is giving its teams new insights into Ethernet and enterprise fibre network service delivery data, and says it has seen significant service improvements in doing so
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February 28, 2019
28
Feb'19
APAC financial firms face roadblocks with RPA
IDC monitored the automation projects of over 30 early adopters of RPA in financial services and found that most were unable to scale up their implementations of the technology
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November 27, 2018
27
Nov'18
High Court trial over Horizon computer system completes witness cross-examinations
The High Court trial in which subpostmasters are suing the Post Office has reached an important stage
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November 12, 2018
12
Nov'18
UKISUG 2018: Upswing for S/4 Hana, C/4 Hana unknown to 39%
UK and Ireland SAP User Group discloses research showing steady rise in S/4 Hana implementation, but C/4 Hana is still an unknown quantity
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October 18, 2018
18
Oct'18
SAP Q3 2018: Cloud revenue up 39%
SAP’s Q3 2018 results show cloud revenue now at 22% of total and indicate momentum. S/4 Hana customers number 9,500
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September 28, 2018
28
Sep'18
Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport
Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service
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September 10, 2018
10
Sep'18
Pladis aims to get closer to consumers with S/4 Hana
Pladis, a UK-based Turkish-owned multinational biscuit and chocolate maker, has turned to cloud-delivered SAP software to move from a product-focused to a customer-centric way of doing business
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June 21, 2018
21
Jun'18
CDO interview: Andrei Belevtsev, Gazprom Neft
Russian oil giant will harness the latest technologies right across its business, says chief digital officer
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June 07, 2018
07
Jun'18
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies
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May 23, 2018
23
May'18
Singapore to adopt European e-invoicing standard
The city-state is the first country outside Europe to embrace the Peppol e-invoicing standard to speed up business transactions and lower operating costs for SMEs
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May 02, 2018
02
May'18
IFS 18 Atlanta: CEO Roos asserts customer focus with upgraded ERP suite
IFS uses 2018 world conference in Atlanta to launch upgrade of its enterprise resource planning suite, shepherded by new CEO Darren Roos
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April 24, 2018
24
Apr'18
CenturyLink takes aim at APAC market post-Level 3 merger
The US telecoms giant is expanding its footprint in Asia through its merger with Level 3, and hopes to bring its offerings on par with that of rivals in the region
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April 23, 2018
23
Apr'18
Next generation of SCADA industrial controls will protect against cyber attack
Oil, energy and chemical companies are rethinking how to control big manufacturing plants, replacing expensive control technology with cheaper, more secure systems, taking their cue from biology
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April 05, 2018
05
Apr'18
The Hackett Group predicts rise of robotic process automation
RPA promises to make certain back-office business processes vastly more efficient by taking over manual tasks
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February 22, 2018
22
Feb'18
Hana and S/4 users more sophisticated but beset by licensing doubts
Research sponsored by SAP consultancy Centiq finds SAP customers maturing their use of SAP Hana and S/4 Hana, but hindered by licensing concerns and dearth of skills
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February 02, 2018
02
Feb'18
Faster data is a safer bet for risk exposure
Betting platform service supplier FSB Technology (UK) has used GridGain’s in-memory database to support its existing PostgreSQL transactional system
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January 22, 2018
22
Jan'18
2018 UK software budgets double for AI and blockchain
Artificial intelligence and blockchain initiatives are earmarked for a doubling of investment, finds the Computer Weekly/TechTarget IT Priorities survey for 2018
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January 21, 2018
21
Jan'18
Cloud firm speeds customer analytics with Pure Storage arrays
Cloudhelix replaces Pernix Data storage with Pure Storage FlashArray products to provide “brute force” performance approach for unpredictable customer workloads
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January 12, 2018
12
Jan'18
Telecoms industry at major tipping point
Communications service providers should gear up for a software-driven operations model and embrace microservices and DevOps to thrive in the digital economy
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January 03, 2018
03
Jan'18
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead
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December 19, 2017
19
Dec'17
Australia’s Kogan.com breaks IT silos
E-commerce company used to run separate systems across different business functions, but has implemented an SAP system to streamline operations
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December 01, 2017
01
Dec'17
SAP and customers still in cockpit of debate about indirect licensing
SAP and the UK & Ireland SAP user group have been thrashing out the topic of indirect licensing in 2017. Is there an amicable settlement in sight?
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November 07, 2017
07
Nov'17
Dreamforce 2017: Benioff hails fourth industrial revolution
Salesforce CEO bangs drum for AI-infused cloud CRM as plank in so-called “fourth industrial revolution”, with increased customisation of its software to the fore
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October 18, 2017
18
Oct'17
How Eurosport is using real-time data to create a second-screen experience
Broadcaster Eurosport talks about some of the digital technology advances improving the viewing experience for cycling enthusiasts
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October 16, 2017
16
Oct'17
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years
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September 08, 2017
08
Sep'17
Hillarys Blinds unveils SUSE Linux Enterprise Server as SAP Hana OS
Blinds manufacturer Hillarys, a long-time SAP customer and Hana advocate, has revealed the SUSE Linux Enterprise Server for SAP Applications to be the operating system underlying its stack
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August 07, 2017
07
Aug'17
Cultural change a critical but neglected element of IoT security
Managing how people within an enterprise deal with data is a vital element of shoring up security around the internet of things, says Vodafone
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August 02, 2017
02
Aug'17
Fruit firm W B Chambers uses IFS suite to grow business
W B Chambers, a Kentish fruit farm, has chosen IFS to support its business growth and to guard against the labour pool uncertainties of Brexit
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July 25, 2017
25
Jul'17
AA Ireland turns to predictive analytics in fraud crackdown
Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA
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July 10, 2017
10
Jul'17
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system
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July 10, 2017
10
Jul'17
Dutch database design drives practical innovation
IT often seems a mostly US industry, but other nations contribute a lot too, says Dutch database design scientist Martin Kersten, who has received the Association for Computing Machinery’s Fellow Award
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June 20, 2017
20
Jun'17
NTT Docomo turns to SAP Hana to boost customer experience
Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels
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June 16, 2017
16
Jun'17
Greggs bakes in business change programme with SAP
UK baker and food-to-go retailer says it has significantly advanced its business change programme with a full panoply of SAP software
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June 08, 2017
08
Jun'17
Smart farming, IoT only way to feed growing population, says Beecham report
A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population
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May 17, 2017
17
May'17
Smart Dubai works with United Nations on smart cities index
Dubai is becoming a world leader in smart city developments and international organisations want to tap its experience
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May 16, 2017
16
May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
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May 11, 2017
11
May'17
New York Philharmonic puts Toscanini archive online for worldwide audience
The New York Philharmonic is digitally archiving millions of documents and making them available online
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May 08, 2017
08
May'17
Unit4 adds machine learning to services-centric ERP system
Unit4, which majors on business applications software for professional services firms and universities, adds machine learning to its product suite, as announced at a customer event in Rotterdam
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April 25, 2017
25
Apr'17
City University London launches undergraduate data science course after postgraduate success
Following the success of its postgraduate data science course, London university launches undergraduate programme
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April 24, 2017
24
Apr'17
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure
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March 01, 2017
01
Mar'17
Dubai Health Authority electronic medical records to launch this year
Dubai citizens and health organisations will soon benefit from electronic medical records
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February 27, 2017
27
Feb'17
Sainsbury’s CDO Andy Day maps path to join customer and product data
Sainsbury’s CDO Andy Day, who claimed the number one spot on DataIQ’s 2017 100 top data leaders list, is mapping out a data strategy to join customer and product data, in a “farm to fork” pathway
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February 22, 2017
22
Feb'17
Corporate IT Forum aims to fill gap in discipline of SRM
Forum to fill supplier relationship management gap opened up by growing centrality of IT to business, and transitions to cloud
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February 21, 2017
21
Feb'17
Visa opens London technology centre
Visa opens a space in London where it can test out technologies alongside customers and suppliers
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February 20, 2017
20
Feb'17
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work
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February 20, 2017
20
Feb'17
Singapore commits over S$80 million to transform SMEs
Funding will support digital transformation efforts and bolster cyber security and data analytics capabilities
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February 13, 2017
13
Feb'17
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies
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February 01, 2017
01
Feb'17
Manufacturers collaborate to secure process control systems
Nearly 100 companies are working together to develop open standards for process control systems that will bring prices down and improve their resilience to cyber attacks
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December 21, 2016
21
Dec'16
2017 UK IT budgets show increased CRM and business automation focus
CRM has emerged as the number one UK IT spending priority for 2017, in terms of packaged business applications. Beyond packaged, the top three software initiatives were business process automation, data quality and governance
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December 21, 2016
21
Dec'16
Doddle Parcels delivers for Christmas with NoSQL database
Parcel delivery company Doddle has turned to a NoSQL database to deliver on Christmas and set up more shops more quickly
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December 19, 2016
19
Dec'16
Review of 2016: Top 10 CW Benelux articles
Here are the 10 most popular Benelux-focused Computer Weekly articles of 2016
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December 07, 2016
07
Dec'16
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
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December 05, 2016
05
Dec'16
Top 10 Asean enterprise IT stories of 2016
The 10 most popular Asean articles of 2016
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November 18, 2016
18
Nov'16
Nestlé picks Telefónica to build IoT for coffee machines
Nestlé’s professional business services unit will incorporate internet of things technology into its coffee machines in pursuit of greater efficiency and customer satisfaction
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November 07, 2016
07
Nov'16
Oracle consummates acquisition of NetSuite, eyes $1bn cloud revenue
$9.3bn acquisition is in line with Oracle’s avowed move to cloud as a delivery mode for its business applications
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November 02, 2016
02
Nov'16
Saudi Arabia turns to big data to boost business innovation
Big data technologies will play a key role in diversifying Saudi Arabia's economy away from a huge dependence on oil revenues.
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October 25, 2016
25
Oct'16
Virgin Atlantic finds community benefit with Salesforce
Airline’s business-to-business and cargo divisions have found Salesforce CRM to offer a “family feel” beyond the software
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October 20, 2016
20
Oct'16
Diageo opts for additional services centre in Bangalore
Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore.
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September 07, 2016
07
Sep'16
SAP Hana implementation pattern research yields contradictory results
Research into the user adoption of SAP’s Hana database platform and its S/4 Hana ERP system presents a confusing pattern. Storming ahead or running aground?
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July 26, 2016
26
Jul'16
Tel Aviv Stock Exchange centralises functions with ERP
The Tel Aviv Stock Exchange has installed first ever ERP system. CIO Eldad Hershtig explains his strategic choices and implementation path
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July 08, 2016
08
Jul'16
New Jersey turns to technology to keep offenders out of jail
New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard
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June 15, 2016
15
Jun'16
Gaps remain in the digital and data-driven strategies of Asean firms
The majority of Asean business leaders acknowledge they lack a complete digital strategy, despite most believing it is important to have an agile, data-driven business
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May 31, 2016
31
May'16
Natural Resources Wales adopts Unit4 ERP in digital transformation drive
The Welsh government’s environmental protection body is using Unit4 enterprise resource planning, from Trustmarque, as part of a digital transformation programme
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May 25, 2016
25
May'16
How The Hague solved its bike parking problem with a mobile app
City authorities in The Hague are cleaning the streets of wrecked and abandoned bicycles with the help of Kony’s mobile app platform
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May 19, 2016
19
May'16
ING Turkey uses digital technology to improve services and grow customer base
Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices
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May 13, 2016
13
May'16
European IT buyers prioritise BI and data management over ERP and CRM
Data warehousing and business intelligence top dogs in the UK, finds 2016 TechTarget IT spending priorities survey
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May 09, 2016
09
May'16
SAP users lack clarity on cloud portfolio
The UK and Ireland SAP user group has found a majority of members to be using the supplier’s cloud portfolio, but many are unconvinced by its business value
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May 05, 2016
05
May'16
Consumers would buy banking and insurance from Google, Amazon or Facebook
Consumers in Europe increasingly consider companies such as Facebook and Google as potential financial services providers
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April 25, 2016
25
Apr'16
Middle East CIOs face numerous data challenges as the regional market matures
Enterprise IT experts reveal to Computer Weekly the issues local technology leaders face when trying to use, back up and protect their valuable data
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April 22, 2016
22
Apr'16
France takes the lead in the global open data race
The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value
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April 06, 2016
06
Apr'16
Large global companies still manage supply chain with phone, fax and email
Digital supply chain management is still five years off for almost half of the west’s global firms
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April 04, 2016
04
Apr'16
EY invests heavily in Singapore IT expertise
New centres of excellence will offer business transformation strategy, cyber security, analytics and manufacturing capabilities across the Asia-Pacific region