News

Business process management (BPM)

• July 23, 2021 23 Jul'21

  SAS steps up free data skills programme for job seekers

  SAS has expanded its free data skills for jobseekers’ programme, aiming it at people who have been adversely affected by the economic fallout from the Covid-19 pandemic

• July 21, 2021 21 Jul'21

  SAP Q2 2021: revenue down 1%, 600 new S/4 Hana signups

  SAP has reported second-quarter 2021 revenue of €6.669bn, down 1% on the same year-ago quarter. Cloud revenue has increased by 11% to €2.276bn, just over one-third of the total, and 250 customers claimed for new Rise with SAP package in the quarter

• July 21, 2021 21 Jul'21

  Interview: Chano Fernandez, co-CEO of Workday – a European co-helming a Californian enterprise

  Chano Fernandez, co-CEO of Workday, explains how the company’s storied and humane employee culture needs constant tending, and looks forward to a post-Covid acceleration

• July 07, 2021 07 Jul'21

  Clara Shih, CEO, Salesforce Service Cloud on the shape of post-pandemic service work

  Salesforce Service Cloud CEO Clara Shih has returned to the supplier after a period as a founder CEO and sees the future of contact centre and field service with relatively fresh eyes

• June 21, 2021 21 Jun'21

  New lab to bolster Singapore’s Industry 4.0 capabilities

  Singapore’s Agency for Science, Technology and Research teams up with local manufacturing software company to make Industry 4.0 capabilities more accessible to manufacturers

• June 03, 2021 03 Jun'21

  Sapphire 2021: Klein vaunts rebooted Ariba business network as sustainability driver

  At the virtual Sapphire 2021 conference, SAP CEO Christian Klein trumpeted the supplier’s procurement network, Ariba, as the core of a revamped global engine for promoting sustainable economic growth

• May 12, 2021 12 May'21

  Engineering firm Briggs of Burton maps global expansion with SAP’s Rise service

  Briggs of Burton, an engineering firm that makes hygienic equipment for drinks, food and pharmaceutical companies, has chosen SAP’s Rise service to guide its global expansion, initially in China

• May 07, 2021 07 May'21

  Monmouthshire County Council digitises HR with Zellis cloud

  Monmouthshire County Council is using a cloud HR system from Zellis as part of its digital transformation programme, aimed at being lean and agile

• April 22, 2021 22 Apr'21

  SAP Q1 2021: Revenue nudges up 2% year-on-year, S/4 adoption up 2.5% on prior quarter

  SAP has reported first quarter 2021 revenue of €6.35bn, up 2% on the same year-ago quarter. Cloud revenue has increased by 1% year-on-year, and S/4 adoption is up 2.5% on the previous quarter

• April 16, 2021 16 Apr'21

  SAP users identify data skills shortage as importance of analytics spikes

  Research from the SAP UK & Ireland User Group has demonstrated a data skills dearth among users and a delay in using the SAP Hana in-memory database until full S/4 Hana ERP implementations

• April 15, 2021 15 Apr'21

  Uber ordered to reinstate six drivers fired by automated process

  A default judgment handed down by Dutch court has ordered Uber to reinstate six drivers with compensation following unevidenced accusations of fraud and automated firing via algorithm

• March 30, 2021 30 Mar'21

  Executive interview: Tearing down data silos

  Alteryx’s senior vice-president for Asia-Pacific addresses some misconceptions about data analytics and what the company is doing to stake a bigger claim on the market

• March 29, 2021 29 Mar'21

  CW Innovation Awards: How DBS is transforming credit processes

  DBS Bank’s credit architecture programme has digitised and reimagined credit processes through a unified platform that has improved the productivity and efficiency of its credit teams

• March 24, 2021 24 Mar'21

  Covid-torn supply chains speed cloud adoption, says Oracle’s Miranda

  Second wave of pandemic has seen some Oracle customers speed up adoption and others attend to some enterprise software housekeeping

• March 11, 2021 11 Mar'21

  Oracle Q3, 2020-21: Revenue growth of 3% backdrop to Ellison attack on SAP

  Chairman and CTO Larry Ellison launches competitive attack on SAP as Oracle’s third-quarter results show revenue growth of 3%

• February 18, 2021 18 Feb'21

  City of Helsinki adopts MyData principles to improve digital services

  Principles on the use of personal data for the benefit of society will guide Finnish capital’s ambitious digital plans

• February 14, 2021 14 Feb'21

  Cancer Council NSW fixes data silos in integration move

  The Cancer Council in New South Wales has integrated its core systems to eliminate data silos and improve productivity

• February 04, 2021 04 Feb'21

  UiPath hires former cloud executive to head APAC business

  Former Google and AWS executive Rick Harshman will lead UiPath’s business in Asia-Pacific, where adoption of robotic process automation is growing

• January 29, 2021 29 Jan'21

  SAP full-year 2020: Revenue down 1%, cloud growth up 17%

  SAP has announced full-year 2020 revenue down 1%, but with cloud growth of 17%, as it divests Qualtrics as a subsidiary. S/4 Hana customer base up 16% to 16,000

• January 28, 2021 28 Jan'21

  SAP launches ‘Rise’ business transformation as a service

  SAP CEO Christian Klein announces business transformation as a service package, dubbed Rise

• January 13, 2021 13 Jan'21

  South Central Ambulance Service drives out of Covid data fog with Qlik

  Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets

• December 02, 2020 02 Dec'20

  Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020

  Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event

• October 19, 2020 19 Oct'20

  How SATS is streamlining procurement

  Singapore-based supplier of ground handling and food services is deploying what it calls ‘touchless procurement’

• August 13, 2020 13 Aug'20

  Singapore firms struggle with RPA roll-outs

  Almost three-quarters of Singapore business leaders say their organisations are facing difficulties in scaling up their implementations of robotic process automation

• July 28, 2020 28 Jul'20

  Why supply chain visibility is key to APAC retailers

  Having complete visibility over the supply chain will enable retailers to tide over the Covid-19 coronavirus pandemic and transform their businesses

• June 11, 2020 11 Jun'20

  How Informa Markets cohered customer data as it absorbed UBM merger

  Trade show organiser Informa Markets turned to Collibra software as it sought to improve data quality while making marketing communications more targeted and precise

• June 01, 2020 01 Jun'20

  Employees must be consulted on technologies monitoring the return to work

  Experts say the workforce must be ‘in the room’ and given a meaningful say about technologies introduced to monitor their return to work following the Covid-19 pandemic

• March 17, 2020 17 Mar'20

  How Malaysia’s Affin Hwang is harnessing data analytics

  The Malaysian financial institution has been tapping data analytics to better profile its customers, increase sales leads and identify new customer segments

• March 04, 2020 04 Mar'20

  IT Priorities 2020: UK business applications investment in AI gathers steam

  Artificial intelligence intensifies as an investment area for UK IT buyers, while cloud delivery is coming to ERP as well as other applications

• March 02, 2020 02 Mar'20

  Volvo Group motors beyond annual performance review with Cornerstone

  Volvo Group has broken with its traditional annual performance review process in order to stoke entrepreneurialism, says Bahar Rasouli, director of global people performance

• February 19, 2020 19 Feb'20

  Dutch tech firm transforms real-life football through video game concept

  Tech company that helped the Belgian football team in the last World Cup is changing the way footballers are scouted and teams are trained

• January 20, 2020 20 Jan'20

  Russia’s VTB and Rostelecom focus on big data

  Russian financial services and telecoms enterprises to create a platform that will allow them and other organisations to utilise big data technology

• December 30, 2019 30 Dec'19

  Top 10 information management stories of 2019

  Here are Computer Weekly’s top 10 information management stories of 2019

• December 05, 2019 05 Dec'19

  London mayor Sadiq Khan opens Salesforce’s Ohana floor

  Opening coincides with Salesforce announcing $1.25m funding for education charity Ark and a Pathfinder training programme

• November 21, 2019 21 Nov'19

  HSBC builds API digital platform with MuleSoft to forward open banking

  At Dreamforce 2019, HSBC announced the building of a digital platform with Salesforce MuleSoft to forward open banking opportunities

• September 10, 2019 10 Sep'19

  Brexit disrupts FCA exploration into data use in wholesale banking

  The extra work for banks due to Brexit preparations has caused a delay to FCA work on the use of data in the wholesale banking sector

• September 10, 2019 10 Sep'19

  How Zuellig Pharma is fighting fake drugs with blockchain

  The Asia-Pacific pharmaceutical giant is using a blockchain platform from SAP to help consumers identify the provenance of medicine

• August 01, 2019 01 Aug'19

  London Stock Exchange agrees to acquire Refinitiv for £22bn

  The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv

• July 30, 2019 30 Jul'19

  London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities

  The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies

• July 22, 2019 22 Jul'19

  How AntWorks is addressing the pitfalls of RPA

  The Singapore-based startup hopes to lower the cost of deploying and maintaining robotic process automation technology with a platform that combines machine learning and data processing capabilities

• July 15, 2019 15 Jul'19

  Organisations turn to AI in race against cyber attackers

  Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks

• July 01, 2019 01 Jul'19

  The Great Eastern way to digital transformation

  Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out

• June 25, 2019 25 Jun'19

  Big companies face extinction unless they use IT better

  Better use of IT could add £100bn to the British economy, says a CBI report into UK big business

• June 19, 2019 19 Jun'19

  How Carsales cuts through the noise in incident response

  The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues

• April 18, 2019 18 Apr'19

  Etihad Airways automates customer and luggage journey monitoring

  National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring

• April 08, 2019 08 Apr'19

  How APAC firms can tame the data beast

  Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements

• March 20, 2019 20 Mar'19

  How D+1 keeps payroll woes at bay

  The Singapore-based F&B business behind the Yolé frozen yogurt chain has consolidated its payroll data into a single database powered by Unit4’s HR management system

• March 04, 2019 04 Mar'19

  Fresh data analytics tool slashes Openreach’s Ethernet delivery times

  Openreach discusses its work with analytics partner Qlik, which is giving its teams new insights into Ethernet and enterprise fibre network service delivery data, and says it has seen significant service improvements in doing so

• February 28, 2019 28 Feb'19

  APAC financial firms face roadblocks with RPA

  IDC monitored the automation projects of over 30 early adopters of RPA in financial services and found that most were unable to scale up their implementations of the technology

• November 27, 2018 27 Nov'18

  High Court trial over Horizon computer system completes witness cross-examinations

  The High Court trial in which subpostmasters are suing the Post Office has reached an important stage