News

Business process management (BPM)

• November 12, 2018 12 Nov'18

  UKISUG 2018: Upswing for S/4 Hana, C/4 Hana unknown to 39%

  UK and Ireland SAP User Group discloses research showing steady rise in S/4 Hana implementation, but C/4 Hana is still an unknown quantity

• October 18, 2018 18 Oct'18

  SAP Q3 2018: Cloud revenue up 39%

  SAP’s Q3 2018 results show cloud revenue now at 22% of total and indicate momentum. S/4 Hana customers number 9,500

• September 28, 2018 28 Sep'18

  Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport

  Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service

• September 10, 2018 10 Sep'18

  Pladis aims to get closer to consumers with S/4 Hana

  Pladis, a UK-based Turkish-owned multinational biscuit and chocolate maker, has turned to cloud-delivered SAP software to move from a product-focused to a customer-centric way of doing business

• June 21, 2018 21 Jun'18

  CDO interview: Andrei Belevtsev, Gazprom Neft

  Russian oil giant will harness the latest technologies right across its business, says chief digital officer

• June 07, 2018 07 Jun'18

  IT spending reaches 10-year high as CIOs struggle with digital technology strategy

  IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies

• May 23, 2018 23 May'18

  Singapore to adopt European e-invoicing standard

  The city-state is the first country outside Europe to embrace the Peppol e-invoicing standard to speed up business transactions and lower operating costs for SMEs

• May 02, 2018 02 May'18

  IFS 18 Atlanta: CEO Roos asserts customer focus with upgraded ERP suite

  IFS uses 2018 world conference in Atlanta to launch upgrade of its enterprise resource planning suite, shepherded by new CEO Darren Roos

• April 24, 2018 24 Apr'18

  CenturyLink takes aim at APAC market post-Level 3 merger

  The US telecoms giant is expanding its footprint in Asia through its merger with Level 3, and hopes to bring its offerings on par with that of rivals in the region

• April 23, 2018 23 Apr'18

  Next generation of SCADA industrial controls will protect against cyber attack

  Oil, energy and chemical companies are rethinking how to control big manufacturing plants, replacing expensive control technology with cheaper, more secure systems, taking their cue from biology

• April 05, 2018 05 Apr'18

  The Hackett Group predicts rise of robotic process automation

  RPA promises to make certain back-office business processes vastly more efficient by taking over manual tasks

• February 22, 2018 22 Feb'18

  Hana and S/4 users more sophisticated but beset by licensing doubts

  Research sponsored by SAP consultancy Centiq finds SAP customers maturing their use of SAP Hana and S/4 Hana, but hindered by licensing concerns and dearth of skills

• February 02, 2018 02 Feb'18

  Faster data is a safer bet for risk exposure

  Betting platform service supplier FSB Technology (UK) has used GridGain’s in-memory database to support its existing PostgreSQL transactional system

• January 22, 2018 22 Jan'18

  2018 UK software budgets double for AI and blockchain

  Artificial intelligence and blockchain initiatives are earmarked for a doubling of investment, finds the Computer Weekly/TechTarget IT Priorities survey for 2018

• January 21, 2018 21 Jan'18

  Cloud firm speeds customer analytics with Pure Storage arrays

  Cloudhelix replaces Pernix Data storage with Pure Storage FlashArray products to provide “brute force” performance approach for unpredictable customer workloads

• January 12, 2018 12 Jan'18

  Telecoms industry at major tipping point

  Communications service providers should gear up for a software-driven operations model and embrace microservices and DevOps to thrive in the digital economy

• January 03, 2018 03 Jan'18

  Top IT priorities for Nordic CIOs in 2018

  Nordic CIOs tell Computer Weekly about their intentions for the year ahead

• December 19, 2017 19 Dec'17

  Australia’s Kogan.com breaks IT silos

  E-commerce company used to run separate systems across different business functions, but has implemented an SAP system to streamline operations

• October 16, 2017 16 Oct'17

  How technology is transforming healthcare delivery in Gulf region

  IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years

• August 02, 2017 02 Aug'17

  Fruit firm W B Chambers uses IFS suite to grow business

  W B Chambers, a Kentish fruit farm, has chosen IFS to support its business growth and to guard against the labour pool uncertainties of Brexit

• July 25, 2017 25 Jul'17

  AA Ireland turns to predictive analytics in fraud crackdown

  Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA

• July 10, 2017 10 Jul'17

  Experian admits mobile and online issues after system upgrade

  Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system

• June 20, 2017 20 Jun'17

  NTT Docomo turns to SAP Hana to boost customer experience

  Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels

• June 16, 2017 16 Jun'17

  Greggs bakes in business change programme with SAP

  UK baker and food-to-go retailer says it has significantly advanced its business change programme with a full panoply of SAP software

• June 08, 2017 08 Jun'17

  Smart farming, IoT only way to feed growing population, says Beecham report

  A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population

• May 16, 2017 16 May'17

  Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

  Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience

• April 24, 2017 24 Apr'17

  Motorola brings big data digital evidence service to UK police forces

  Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure

• February 22, 2017 22 Feb'17

  Corporate IT Forum aims to fill gap in discipline of SRM

  Forum to fill supplier relationship management gap opened up by growing centrality of IT to business, and transitions to cloud

• February 20, 2017 20 Feb'17

  Sweden uses Minecraft for urban planning

  Swedish National Land survey has put its maps on Minecraft to promote its work

• February 13, 2017 13 Feb'17

  Autodata turns to big data to predict vehicle failures

  Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies

• December 07, 2016 07 Dec'16

  The United Arab Emirates enterprise IT trends for 2017

  The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT

• November 18, 2016 18 Nov'16

  Nestlé picks Telefónica to build IoT for coffee machines

  Nestlé’s professional business services unit will incorporate internet of things technology into its coffee machines in pursuit of greater efficiency and customer satisfaction

• November 07, 2016 07 Nov'16

  Oracle consummates acquisition of NetSuite, eyes $1bn cloud revenue

  $9.3bn acquisition is in line with Oracle’s avowed move to cloud as a delivery mode for its business applications

• October 25, 2016 25 Oct'16

  Virgin Atlantic finds community benefit with Salesforce

  Airline’s business-to-business and cargo divisions have found Salesforce CRM to offer a “family feel” beyond the software

• October 20, 2016 20 Oct'16

  Diageo opts for additional services centre in Bangalore

  Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore.

• July 26, 2016 26 Jul'16

  Tel Aviv Stock Exchange centralises functions with ERP

  The Tel Aviv Stock Exchange has installed first ever ERP system. CIO Eldad Hershtig explains his strategic choices and implementation path

• July 08, 2016 08 Jul'16

  New Jersey turns to technology to keep offenders out of jail

  New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard

• May 19, 2016 19 May'16

  ING Turkey uses digital technology to improve services and grow customer base

  Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices

• April 22, 2016 22 Apr'16

  France takes the lead in the global open data race

  The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value

• January 22, 2016 22 Jan'16

  Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

  CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own

• November 23, 2015 23 Nov'15

  SAP UK&I User Group Conference 2015: Newcastle University puts ERP on Hana

  Newcastle University has put enterprise resource planning and data warehouse data on SAP’s Hana platform in a proof of concept project

• October 07, 2015 07 Oct'15

  Singapore and UK researchers investigate privacy in big data era

  Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud

• September 03, 2015 03 Sep'15

  Al Rayan Bank finds business agility in cloud applications

  Al Rayan Bank believes its investment in cloud applications gives it an edge in business agility

• July 23, 2015 23 Jul'15

  Software project will save Ford tens of millions a year in car repair bills

  Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns

• June 23, 2015 23 Jun'15

  Pharmaceutical companies use BPM to cut cost of clinical trial drugs

  Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process

• June 19, 2015 19 Jun'15

  Google eyes Tesco’s customer analytics arm Dunnhumby

  Google is reported to have joined the scramble to buy Dunnhumby, the customer analytics unit behind Tesco’s Clubcard

• June 17, 2015 17 Jun'15

  Royal Bank of Scotland goes back to 1970s values with big data

  RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service

• May 11, 2015 11 May'15

  Wearable technology to transform laggards in insurance industry

  Wearable and other smart technologies set to transform the insurance industry in the next three to five years

• March 24, 2015 24 Mar'15

  Swarovski opts for cloud HR to move function to strategic level

  Swarovski’s move to cloud HR system demonstrates its desire to move HR from an operational function to a strategic level

• February 24, 2015 24 Feb'15

  London’s Air Ambulance swaps A-Z maps for mobile apps

  London’s Air Ambulance has halved emergency dispatch times through an incident information and routing app from Mubaloo