News
Business process management (BPM)
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December 07, 2016
07
Dec'16
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
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November 18, 2016
18
Nov'16
Nestlé picks Telefónica to build IoT for coffee machines
Nestlé’s professional business services unit will incorporate internet of things technology into its coffee machines in pursuit of greater efficiency and customer satisfaction
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November 07, 2016
07
Nov'16
Oracle consummates acquisition of NetSuite, eyes $1bn cloud revenue
$9.3bn acquisition is in line with Oracle’s avowed move to cloud as a delivery mode for its business applications
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October 25, 2016
25
Oct'16
Virgin Atlantic finds community benefit with Salesforce
Airline’s business-to-business and cargo divisions have found Salesforce CRM to offer a “family feel” beyond the software
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October 20, 2016
20
Oct'16
Diageo opts for additional services centre in Bangalore
Drinks maker Diageo is increasing its footprint in India with a new business services centre in the city of Bangalore.
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July 26, 2016
26
Jul'16
Tel Aviv Stock Exchange centralises functions with ERP
The Tel Aviv Stock Exchange has installed first ever ERP system. CIO Eldad Hershtig explains his strategic choices and implementation path
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July 08, 2016
08
Jul'16
New Jersey turns to technology to keep offenders out of jail
New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard
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May 19, 2016
19
May'16
ING Turkey uses digital technology to improve services and grow customer base
Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices
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April 22, 2016
22
Apr'16
France takes the lead in the global open data race
The appointment of a chief data officer (CDO) has already seen the nation create five different types of economic and social value
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January 22, 2016
22
Jan'16
Crunch time for Australian CIOs as analytics platforms drive strategy in 2016
CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own
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November 23, 2015
23
Nov'15
SAP UK&I User Group Conference 2015: Newcastle University puts ERP on Hana
Newcastle University has put enterprise resource planning and data warehouse data on SAP’s Hana platform in a proof of concept project
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October 07, 2015
07
Oct'15
Singapore and UK researchers investigate privacy in big data era
Academic organisations in Singapore and the UK collaborate on the privacy questions raised by big data and the cloud
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September 03, 2015
03
Sep'15
Al Rayan Bank finds business agility in cloud applications
Al Rayan Bank believes its investment in cloud applications gives it an edge in business agility
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July 23, 2015
23
Jul'15
Software project will save Ford tens of millions a year in car repair bills
Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns
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June 23, 2015
23
Jun'15
Pharmaceutical companies use BPM to cut cost of clinical trial drugs
Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process
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June 19, 2015
19
Jun'15
Google eyes Tesco’s customer analytics arm Dunnhumby
Google is reported to have joined the scramble to buy Dunnhumby, the customer analytics unit behind Tesco’s Clubcard
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June 17, 2015
17
Jun'15
Royal Bank of Scotland goes back to 1970s values with big data
RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service
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May 11, 2015
11
May'15
Wearable technology to transform laggards in insurance industry
Wearable and other smart technologies set to transform the insurance industry in the next three to five years
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March 24, 2015
24
Mar'15
Swarovski opts for cloud HR to move function to strategic level
Swarovski’s move to cloud HR system demonstrates its desire to move HR from an operational function to a strategic level
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February 24, 2015
24
Feb'15
London’s Air Ambulance swaps A-Z maps for mobile apps
London’s Air Ambulance has halved emergency dispatch times through an incident information and routing app from Mubaloo
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January 22, 2015
22
Jan'15
Case study: Antwerp port boosts profits with activity-based management software
How the Antwerp Port Authority has improved its business processes with SAS software
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December 17, 2014
17
Dec'14
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services
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December 08, 2014
08
Dec'14
M&S turns to predictive analytics to keep shelves stocked over Christmas
Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas.
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November 27, 2014
27
Nov'14
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers.
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November 04, 2014
04
Nov'14
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy
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October 31, 2014
31
Oct'14
Ipswich hospital improves healthcare service with Esri data visualisation
Health pilots location-based technology that delivers data visualisation
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October 30, 2014
30
Oct'14
Problems surface as first users attempt to use Gov.uk Verify
Problems have surfaced as users try to use Gov.uk Verify to prove their identities
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October 20, 2014
20
Oct'14
Disney spreads the magic through wearable technology
The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors
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October 16, 2014
16
Oct'14
Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie
Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach
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September 15, 2014
15
Sep'14
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month
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September 12, 2014
12
Sep'14
Retailers need to adopt ‘fail fast’ attitude to technology
Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly
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September 11, 2014
11
Sep'14
Boots to roll out real-time stock visibility in coming weeks
Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana
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September 09, 2014
09
Sep'14
EY seeks tech startups to address challenges of right to be forgotten
Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation
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September 04, 2014
04
Sep'14
Ordnance Survey to release open data on green spaces
The Ordnance Survey is to release information and statistics on green space in England and Wales as open data
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August 08, 2014
08
Aug'14
Why John Linwood is not to blame for BBC’s failed technology project
Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned?
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July 22, 2014
22
Jul'14
NAO reveals Home Office spent £347m on failed ICW programme
The Home Office spent £347m closing its Immigration Case Work programme, which was supposed to replace legacy databases
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June 16, 2014
16
Jun'14
Travel group Expedia aims to predict your holiday plans
Travel group Expedia is developing technology that will predict the needs of its customers before they call about their travel plans
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May 30, 2014
30
May'14
IT supplier insolvencies fall for first time as economy recovers
Technology companies have reached a turning point as insolvencies fall for the first time in 2014
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January 29, 2014
29
Jan'14
Case study: Scottish Fire and Rescue advances national BI strategy with QlikView
The Scottish Fire and Rescue Service is using QlikView business intelligence software to bring together its data streams for external reporting and operational intelligence
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December 06, 2013
06
Dec'13
Nokia Solutions Networks HR rejects best of breed for best of platform
Nokia Solutions and Networks has chosen a ‘best of platform’ approach for its global HR programme in the wake of a reduction in staff from around 80,000 to 50,000, consequent to a restructure in 2011
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December 05, 2013
05
Dec'13
700,000 benefit claimants miss out on Universal Credit deadline
The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline
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November 21, 2013
21
Nov'13
Pegasystems CEO Alan Trefler plans his next move for the $500m software company
Alan Trefler discusses his plans for Pegasystems, the BPM and CRM specialist that has grown into a $500m a year company
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October 31, 2013
31
Oct'13
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports
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October 22, 2013
22
Oct'13
Case study: Pumps maker Hayward Tyler’s restructure sharpened ERP business focus
When a restructure arrives half way through an ERP upgrade, it could be a threat to the IT programme. But Hayward Tyler saw it as a chance to ensure business goals were at the heart of its Epicor project.
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September 25, 2013
25
Sep'13
Oracle OpenWorld 2013: Oracle customers continue to invest in big data
Airbus, Thomson Reuters and the New York Stock Exchange have all implemented Oracle's big data products to improve their businesses
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July 05, 2013
05
Jul'13
Case study: Toyota fleet management system gathers global fork-lift truck data remotely
Toyota Material Handling Europe develops operational data management system that monitors and controls fork-lift trucks globally
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July 03, 2013
03
Jul'13
Ocado delivers with in-house software development
Online grocery retailer Ocado built its own software for its own business – and now it delivers for Morrisons
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June 11, 2013
11
Jun'13
Lloyds customer complaints plummet after automating manual processes
Lloyds is claiming dramatic improvements in the quality of its customer service after automating manual banking processes
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May 22, 2013
22
May'13
McLaren uses high-speed data analytics to gain Formula 1 edge
The McLaren Group uses high-speed data analytics as it seeks a competitive edge for its Formula 1 racing team engineers
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May 22, 2013
22
May'13
Tesco uses big data to cut cooling costs by up to €20m
Tesco is aiming to save over €20m a year by using sophisticated analytical technology to ensure its chillers work at optimum temperature