Cloud alters the skills fabric in Indian IT teams

Increased cloud adoption has led to companies changing the fabric of IT operations with the deployment of teams to manage relationships with cloud suppliers

Increased cloud adoption has led to companies changing the fabric of IT operations as they deploy teams to manage relationships with cloud suppliers. 

As a form of outsourcing, cloud computing rebalances the skills base in IT and procurement departments.

According to Forrester’s Forrsights Survey, looking at the final quarter of 2013, 40% of Indian CIOs are creating a comprehensive strategy and implementation plan for public cloud and other as-a-service offerings over the next 12 months.

Meanwhile, 35% of Indian CIOs are hiring new staff with cloud skills, said Forrester.

“For managing cloud service providers, one has to be well attuned to the technical know-how of cloud services management and have an understanding of in-house versus cloud offerings benefits and deep business expertise,” said Milind Joshi, senior vice-president of enterprise business services at Aegis.  

Joshi said there is also an enhanced focus on skills in compliance and contracts.

In India, there is immense potential for cloud adoption in small to medium-sized enterprises (SMEs), he said, but they face challenges in separating their IT setup and infrastructure management staff to take on cloud services.

He added that Indian CIOs should give more time and resources in developing cloud integration strategy for their organization.

Manish Bahl, country manager at Forrester, said: “As Indian organizations start engaging a number of cloud service providers in the market, they will be challenged to integrate multiple cloud platforms with traditional internal systems to provide a seamless experience across the organization.”

He added that CIOs need to redefine roles and responsibilities of enterprise architects, application development, infrastructure and operations and security teams as they would be challenged with new security threats, managing larger data architectures and cloud application programming interfaces.

“Moreover, CIOs will need to spend more time on cloud governance in the future, which is being overlooked at this point but will become critical in the future,” said Bahl.

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